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Aastra 612d User Manual

Aastra dect phone 612d for aastra 400 communication systems
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See also: Quick User Manual , Quick Reference Manual
Aastra Business Communication
Solution
Aastra 612d
User's Guide
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
Aastra IntelliGate
This User's Guide describes the functions, configuration
and use of the DECT phone Aastra 612d on the commu-
nication systems mentioned above.
eud-1584_en / 1.0 – R3.0 – © 04.2013

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Summary of Contents for Aastra 612d

  • Page 1 Supported communication systems: Aastra 415 Aastra 430 Aastra 470 Aastra IntelliGate This User's Guide describes the functions, configuration and use of the DECT phone Aastra 612d on the commu- nication systems mentioned above. eud-1584_en / 1.0 – R3.0 – © 04.2013...

  • Page 2: Welcome

    Welcome... Welcome to the User's Guide for the DECT phone Aastra 612d for Aastra 400 commu- nication systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations.

  • Page 3: Table Of Contents

    Functions with Aastra Alarm Server ........
  • Page 4 Index ..............118 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 5: Product And Safety Information

    Document information ............. . . 15 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 6: Safety Information

    The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other tele- phone sets. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 7: Dealing With Batteries

    To dispose of the battery packs Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate collection point for recycling. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 8: Product Information

    Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different performance and expansion capacity, an extensive telephone portfolio and a multitude of expansions.

  • Page 9: User Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.

  • Page 10: Exclusion Of Liability

    ISO 9001 quality guidelines. The relevant user information has been compiled with the utmost care. The functions of the Aastra 400 products have been tested and approved after comprehensive con- formity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour.

  • Page 11: Data Protection

    North America, Europe and Africa as well as Internet Service Providers and distributors of renown. Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of the enterprise communication market. Aastra has its headquarters in Concord, Ontario, Canada.

  • Page 12: Limited Warranty (Australia Only)

    Exclusions Aastra does not warrant its products to be compatible with the equipment of any par- ticular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the product is in your pos- session.

  • Page 13: Warranty Repair Services

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 14: After Warranty Service

    Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 15: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R3.0 • Copyright © 04.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 16: Operating And Display Elements

    Display symbols ..............20 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 17: Key Designations And Sockets

    3 colours LED as per Table in chapter "Indicator LED signals", page Display TFT colour display Side keys + / - short In a connection Adjusting the volume Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 18: Operating And Display Elements

    • Navigate cursor • Editor • Lists Call key short • Idle state • Call up redial list • Lists • Dial select call number Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 19 Idle state, for Activate/deactivate ring tone incoming call Hash key short Idle state, Editor # input long Idle state Locking the keypad Headset connec- tion Microphone Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 20: Display Symbols

    System registrations Phone registered in system A, B, C, or D and ready for use (only displayed when phone is registered on more than one system) Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 21 Announcement Call recording Room monitoring activated Room monitoring is triggered Headset mode activated Microphone deactivated Call parked Keypad locked Bluetooth activated Bluetooth headset connected Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 22 About Warning Not permitted Phone book Name Private phone number Business phone number Mobile phone number Presence state Available (default) Absent Meeting Busy Not available Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 23: Dialling And Phoning

    Making calls................25 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 24: Answering Calls

    27. • To find out how to activate the automatic hands-free mode, refer to the chapter "Using your phone in hands-free mode", page 26. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 25: Making Calls

    To scroll through the call numbers last dialled, press the navigation key down- wards. Press the Call key. ➔ The phone number displayed is dialled. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 26: Muting The Microphone

    Switching the microphone off: Micro Press the Micro softkey. ➔ The microphone is deactivated, is displayed. Micro Switching the microphone back on: Press the Micro softkey once again. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 27: Using A Headset

    • To call a user, select the user’s phone number and press the Call key or Loud- speaker key. • For more information refer to your headset’s user’s guide. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 28: Using The Display And Operating Elements

    Signals ................34 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 29: Keys

    Press the softkey where the function you want is displayed on top of the screen. <long> Keep the softkey held down for a moment (about 2 seconds). Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 30: Input

    @ * / ( ) < = > % £ $ ¥ ª & § € <Space> # Enters digits The digit keys are used to enter the digits 0 to 9. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 31: Correcting Your Input

    You want to go to a certain character for an input or correction. With the navigation key you can move the cursor to the left or right. Move the cursor with the horizontal navigation key. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 32: Menu-Guided Navigation

    Right: opens displayed menu, scrolls forward through the menu, retrieves detailed information. Vertical navigation key: Up: scrolls upwards in the list. Down: scrolls downwards in the list. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 33: Undoing Actions

    Activated features are also available via the menu: Menu > Activated features. Reset Press the Reset softkey to deactivate the function you want. ➔ The function is now deactivated. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 34: Signals

    • Battery almost empty • Not subscribed to any system Flashes alternately The phone is switched off and is being charged in the charging unit Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 35: Supplementary Features

    Functions with Aastra Alarm Server ........

  • Page 36: Making And Answering Calls

    If the phone is unable to find a matching user, List empty will appear on the dis- play. Press the Call key. ➔ The phone number displayed is dialled. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 37: Dialling From The Phone Book

    • The search function is not affected by upper/lower case and special charac- ters. • If the phone is unable to find a matching user, List empty will appear on the display. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 38: Dialling From The Call List Of Unanswered Calls

    Hides the display. The entry remains stored in the list of the last unanswered calls, is displayed. Note: The call list of unanswered calls can also be selected using the menu: Menu > Call lists > Missed calls. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 39: Dialling From The Call List Of Answered Calls

    Press the Call key. ➔ The phone number displayed is dialled. Note: Redial list can also be selected using the menu: Menu > Call lists > Redial. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 40: Requesting A Callback

    You can only have 1callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 41: To Answer The Callback Request

    • If the user you want to deflect to is busy, the call will not be deflected. The display shows Busy and your phone still rings. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 42: Reject A Call During The Ringing Phase

    If the person rejects your call request or if call waiting is not possible, the call is, depending on the system’s configuration, disconnected (busy tone) or for- warded to a preconfigured destination. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 43: Answering Call Waiting

    Ending a current call: Press the End call softkey. ➔ The first call is terminated. You are now connected with the party who initi- ated the call waiting. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 44: Starting An Announcement

    User is made aware of the announcement. You can now talk. You can also start the announcement using Menu > Call features > Announce- ment > User/Group. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 45: Receiving An Announcement

    *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 46: Using Functions While In A Call

    • If the other user does not answer, you can cancel the enquiry call with the End call softkey and take back the first call. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 47: Making A Conference Call

    Depending on the system’s configuration you may hear an attention tone. Leaving a conference call: Press the End key. ➔ The other conference parties remain in the call. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 48: Transferring A Call Partner

    The other party is then called directly by your first call partner. Note: Recall: If the other party does not answer, the call comes back to your phone. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 49: Parking A Call Partner

    Menu > Activated features > Take back. • The function code for central parking can be found in the "User’s Guide Function Codes" on the Aastra DocFinder. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 50 The recording is automatically stopped if you park your call party or put him on hold. You can start or end call recording with the softkey or with a configurable key. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 51 Stop softkey. ➔ The recording is sent to your e-mail address. Call recording overview: You can find the call recording overview in your e-mail box. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 52: Organising Absences From The Desk

    3.3 pm. Contact your system administrator for more information. • All the configuration possibilities for a presence profile can be found in chapter "Configuring presence/presence profile", page Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 53 Enter an internal name (see chapter "Dialling by name (Quickdial)", page 36). Select the user you want from the phone book or a call list. ➔ Presence status is displayed. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 54: Absence Information

    Voice mail greeting and select Absence information. ➔ The setting is stored. Your caller hears the selected absence information, fol- lowed, if applicable, by time and date. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 55: Forwarding Calls (Call Forwarding)

    57) or to a Text message (see chapter "Forwarding to a message", page 58). • You can also activate forwarding by remote control, see chapter "Setting functions by remote control", page 77. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 56 57). • You can also activate call forwarding by remote control, see chapter "Setting functions by remote control", page 77. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 57: Forwarding To Voice Mail

    (Forwarding if busy). • A new voice mail message is signalled with a text message on the display and a red-flashing LED indicator in the idle state. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 58: Forwarding To A Message

    <Text> Enter the text and confirm with the softkey. ➔ Forwarding is activated. To deactivate forwarding: Press Menu > Activated features > Reset. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 59: Voice Messages And Text Messages

    • To find out how to configure a voice mail, refer to the chapter "Configuring voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 60: Send Text Messages

    Scroll to and press the Select softkey. <Text message> Select one of the text messages stored in the system and press the Select soft- key. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 61: Read Text Messages

    Note: You can select and read a new text message even during an active call using Text message > Inbox. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 62: Functions For Special Situations

    Note: You can also find the call number of the user you want in the phone book or in a call list. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 63 Press the Read softkey. ➔ Displays detailed information; the alarm is not deleted. Delete Deleting the alarm: Press the Delete softkey. ➔ Deletes the alarm. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 64: Making A Call On A Third-Party Phone

    *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 65: Tracking A Malicious Call

    Press the function key for MCID. MCID After the call do not hang up: press the function key for MCID while you hear the busy tone. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 66: Activating Personal Call Routing

    To deactivate personal call routing: Press Menu > Activated features > Reset. Renaming personal call routing: Press Menu > Settings > General > Personal call routing > Change. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 67 This function must be stored under a function key (see chapter "Configuring keys", page 101). Ring alone In the idle state: Press the function key for Ring alone. ➔ Ring alone is activated/deactivated. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 68 Avoid these moni- toring gaps by activating a call forwarding on the monitoring phone. A verification call of the destination phone is yet possible with call forwarding. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 69 Save softkey. Note: Test call destination > Select allows you to test the phone number you have entered to make sure it is correct. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 70 <Phone number> 1. Enter the call number of the user you want. 2. Once the busy tone sounds, press key 4. ➔ Silent intrusion is activated. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 71: Free Seating

    Enter phone number and PIN and confirm with the softkey. ➔ You are now logged in and can use the free seating phone with your per- sonal settings. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 72 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 73: Functions With Opencount

    Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system. The application can be integrated into your Aastra com- munication system and enables the logging, the administration, and the analy- sis of all call and connection data.

  • Page 74: Functions With Aastra Alarm Server

    Aastra Alarm Server is used. A patient needs help and presses the alarm button. The Aastra Alarm Server sends a visual (e.g.
  • Page 75 "Starting an announcement", page 44). The differences are as follows: • Direct response can only be used with a specifically configured Aastra Alarm Server. • Direct response can only be triggered using the Direct response softkey once an alarm is received.
  • Page 76 Your system administrator can set a delay (depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 77: Setting Functions By Remote Control

    *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 78: Personalizing Your Phone

    Formulating functions ............. . . 105 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 79: Configuring Cordless Phone Functions

    If you cordless phone cannot find a system, the display shows "No system". You can switch to an available system using Menu > Settings > System > System reg- istrations (see chapter l "Managing communication systems", page 93). Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 80 The keypad is locked automatically after approx. 10 seconds, is displayed. The keypad is automatically unlocked when you receive a call. The lock is reactivated immediately after the end of the call. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 81: Locking Your Phone

    The phone is now locked; is displayed. ➔ To lock all your phones, execute the function code *33* <PIN> # (see "User’s Guide Function Codes" on the Aastra DocFinder). Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 82: Unlocking Your Phone

    Press the navigation key to the right or the Menu softkey. Settings Scroll to Settings and press the Select softkey. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 83: Setting The Server Alarm

    Select softkey. <Server alarm setting> Scroll to the server alarm setting you want and activate or deactivate it with the Select softkey. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 84 Select softkey. Direct call answer Scroll to Direct call answer and activate or deactivate with the Select softkey. ➔ The setting is stored. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 85: Display Settings

    Select softkey. <Display setting> Select the display setting you want. Note: The Select softkey displays the colour scheme you want. ➔ The setting is stored. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 86: Setting The Volume

    The new volume will remain stored even after the call is ended. Louder: Press the upper sidekey during the call. Quieter: Press the lower sidekey during the call. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 87: Audio Profile Settings

    "Loud environment" profile. • Confirmation tone: Each keystroke is confirmed with a beep. • Battery warning: Battery nearly run-down triggers a warning. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 88 ➔ All the audio profiles are displayed. Select Select the audio profile you want and activate with the Select softkey. ➔ Audio profile is activated. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 89: Hands-Free And Headset Settings

    Note: To find out how to make phone calls with the headset, refer to the chapter "Using a headset", page 27. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 90: General Settings

    Scroll to General and press the Select softkey. DTMF Scroll to DTMF and activate or deactivate with the Select softkey. ➔ The setting is stored. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 91 • For each digit entered, the display shows an "*". • You can also change the PIN with function code *47 (see "User’s Guide Func- tion Codes" on the Aastra DocFinder). Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 92: Changing The Admin Pin

    You want to change the text displayed by your phone in the idle state. In addition to the date and time you can enter a personal text for the text displayed in the idle state. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 93: Managing Communication Systems

    Scroll to the system you want and press the Rename softkey. Enter a new number and press the Save softkey. ➔ The setting is stored. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 94: Retrieving Information On Your Phone

    ID) auswählen. ➔ The information can now be retrieved. The software version is also available via service menu: Press and hold down key 5 version. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 95: Protect Yourself Against Calls

    Select the protection setting you want and activate or deactivate with the Select softkey. ➔ The setting is stored. Note: You can deactivate an activated protection using Menu > Activated features > Reset. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 96: Managing Your Private Contacts

    2. Use the right navigation key to open the contact and highlight the call num- ber you want. 3. Specify the selected phone number as default number using the Default softkey. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 97 New contact Adding new contact: Press the Add new contact softkey, select the number type you want, and con- firm with the Save softkey. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 98: Configuring Voice Mail

    • For further information on voice mail refer to the chapter "Listening to voice message", page or in the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 99: Configuring Presence/Presence Profile

    If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. The time and date are never given in the global greeting and personal greetings. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 100 After you have changed and saved the active presence profile you have to tem- porarily select another presence profile and then reactivate the presence pro- file you want in order to have the settings applied. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 101: Configuring Keys

    2. Make the changes and confirm with the Save softkey. ➔ Key assignment is stored. Delete Deleting a key assignment: Press the Delete softkey. ➔ Key assignment is deleted. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 102 More information on how to store functions under a configurable key using function commands and function code can be found in chapter "Formulating functions", page 105. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 103 This function lets you prevent your call number from being displayed to the CLIR caller. For further information refer to chapter "Suppressing your call num- ber from your called party's terminal display", page 65. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 104 You can charge the charges and call information of your outgoing PIN call rebook and incoming calls to certain projects . For further information refer to chapter "PIN telephony", page 73. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 105: Formulating Functions

    ("*21") to phone number 201, disconnect ("X") Formulating a function code and storing it under a key (example: “Activate presence status”): Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 106 • You can only activate certain function codes if the same function cannot be obtained via the menu. • The availability of certain function code may be restricted depending on the sys- tem and software version. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 107: Installation And First-Time Operation

    Logging your phone on............. . 112 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 108: Equipment Provided

    Charging unit and plug-in power Cordless phone Standard battery supply unit with country-spe- cific adapters Quick User's Guide and safety Screwed-on belt information Options Carry strap Swivel belt clip Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 109: Connecting A Cordless Phone

    The charging unit and plug-in power supply vary from country to country. Software New phone software can simply be updated during operation using automatic firm- ware updates, reducing maintenance costs as a result. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 110: Battery

    The standby and talk times are also reduced by high loudspeaker, ring tone volumes or frequently used keypad and display back- lighting. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 111: Carry Clip Or Swivel Clip

    The top part of the carry clip has two openings. You can feed the bottom end of the carry strap through these openings (detach the carry clip first before fitting the strap). Carry straps are optionally available. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 112: Logging Your Phone On

    A registration entry contains, among others, a system name (e.g. A,B,C). If your phone is registered with several systems, the name of the active system is shown on the display. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 113: Further Information

    Technical data ..............116 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46...

  • Page 114: Troubleshooting

    Restricted mode following a software update without update licence. Note: For all other messages, faults and questions you may have, contact your system administrator. Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 115: Communication System And Software Versions

    The corresponding text sections are identified by a letter inside square brackets [a]. The list below indicates which system versions support the relevant features. Contact your system administrator for more information. R1.2 R2.0 R3.0 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 116: Technical Data

    Operating time, talk time up to 12 hours Operating time, standby up to 100 hours Charging time in the charging unit 2 hours for fully charged state Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 117 Length x Width x Depth: 76 x 75 x 24 mm 40 g Power supply ID: 23-00-1061-00 or 23-00-1089-00 ID: 23-00-1089-00 Surface finish (sides and front) Silicone treated Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...

  • Page 118: Index

    Index Brokering ................47 Aastra Alarm Server ............74 Absence information ............54 Call duration ..............24 Accessories (Safety information) ........ 7 Call forwarding : Actions following an alarm ........63 Protection setting ...........95 Alarm: Call Forwarding on No Reply ........56 Range alarm ..............82 Call forwarding: Server alarm ..............83...
  • Page 119 Display symbols ..............20 Hash key ................19 Display: Headset:activating headset mode ......89 radio connection .............20 Hotline ................72 Settings ...............85 Hotline alarm ..............76 Disposal (Safety information) ........7 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 120 Medical equipment (Safety information) ....6 Ring melody ..............87 Menu-guided navigation ..........32 Ring volume ..............87 Moving the cursor ............31 Risk of explosion (Safety information) ..... 6 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 121 Undoing actions .............33 Unlock: Phone ................82 Unlocking: the keypad ..............80 Upper and lower case ..........31 User information .............. 9 Using the display and operating elements ..28 Aastra 612d www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 48 46 eud-1584/1.0 – R3.0 – 04.2013...
  • Page 122 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra DocFinder: www.aastra.com/docfinder.

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