SATO CT4i Series Operator's Manual page 58

TROUBLESHOOTING GUIDE
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CT4i Series Operator Manual
Unit 5: Troubleshooting
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ERROR CONDITION
Flash Memory error Consult your SATO dealer
Not Assigned
Machine Error Consult your SATO dealer
EEPROM Error Replace EEPROM
Electrical Head error Replace Print Head or consult
your SATO dealer
Head Not Latched Latch Print Head securely and
make sure the Top Cover is
closed properly
Out of Paper 1) Replenish paper supply
2) Route paper through sensor
Sensor error 1) Adjust sensor level
Cutter error Connect cutter (optional item)
properly or consult your SATO
dealer
Program Error Resend data to the printer
Ribbon End Check ribbon loading and/or
load a new ribbon roll (TT model
only)
Receive Buffer Over- 1) Restart the printer and retry
flow
2) Modify host SW
3) Select correct communication
Parity error Correct the Parity Settings or
(Serial I/F only) consult your SATO dealer
Framing Error Check and correct the data bit
(Serial I/F only) setting and retry
Overrun Error Check and correct the flow con-
(Serial I/F only) trol settings and retry
LAN Time Out Error Check the Interface Card and all
associated connections to/from
it. Replace if necessary
Font/graphic Data Recheck and correct the data
Error (Serial I/F only) stream and retry
RFID Error Check the RFID equipment and
media
Error in Kanji Char- Consult your SATO dealer
acter ROM
5-2
CORRECTIVE ACTION
correctly
protocol settings