Grandstream Networks GXW4104 User Manual

Grandstream Networks GXW4104 User Manual

Analog ip gateway gxw410 series 4 or 8 fxo ports w/video surveillance
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Grandstream Networks, Inc.
Analog IP Gateway GXW410x
4 or 8 FXO Ports w/Video Surveillance
GXW410x User Manual
www.grandstream.com
http://
Firmware Version 1.3.4.13
esupport.grandstream.com

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Summary of Contents for Grandstream Networks GXW4104

  • Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW410x 4 or 8 FXO Ports w/Video Surveillance GXW410x User Manual www.grandstream.com http:// Firmware Version 1.3.4.13 esupport.grandstream.com...
  • Page 2: Table Of Contents

    REFIX AND OSTFIX   ................32 ANAGING IRMWARE AND ONFIGURATION OWNLOAD   RESTORE FACTORY DEFAULT SETTING ....................33   EXAMPLES OF GXW410X CONFIGURATIONS ..................34 Grandstream Networks, Inc. GXW410x User Manual Page 2 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 3 CREENSHOT OF HANNELS ONFIGURATION 4. S FXO L CREENSHOT OF INES ONFIGURATION 5. S CREENSHOT OF ROFILE ONFIGURATION 6. S CREENSHOT OF TATUS ONFIGURATION Grandstream Networks, Inc. GXW410x User Manual Page 3 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 4: Welcome

    ELCOME Thank you for purchasing the Grandstream GXW410x IP Analog FXO Gateway. The GXW410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW410x supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3...
  • Page 5: Packaging

    NOTE: GXW410x acts as bridge only, if a device is connected to the LAN port, this device will get an ip in same subnet as the WAN IP (NAT is disabled). Grandstream Networks, Inc. GXW410x User Manual Page 5 of 35 Firmware Version 1.3.4.13...
  • Page 6: Figure 2: Diagram Of Gxw410X Display Panel

    OFF while the new files are written. The entire process may take between 20 to 30 minutes. The firmware upgrade is complete when you can login into the web configuration pages. Grandstream Networks, Inc. GXW410x User Manual Page 6 of 35 Firmware Version 1.3.4.13...
  • Page 7: Application Description

    For incoming calls from the PSTN analog endpoints to the GXW410x, the device will auto forward each call to a configured IP extension. The SIP Server can then route the call based on its own configuration or IVR system. Grandstream Networks, Inc. GXW410x User Manual Page 7 of 35 Firmware Version 1.3.4.13...
  • Page 8: Gxw400X & Gxw410X Scenario/Toll- Free Calling Between Locations

    GXW410x which dials out the digit string onto the FXO Lines, thus reaching the destination PSTN endpoint. On the reverse, incoming calls from PSTN endpoints will be routed automatically to the FXS Gateway through the GXW410x. Grandstream Networks, Inc. GXW410x User Manual Page 8 of 35 Firmware Version 1.3.4.13...
  • Page 9: Fxs And Fxo Gateway Configuration Example

    Local SIP Listen port (For VOIP to PSTN calls) - 5060++ Profile 1 SIP Server - Set it to IP Address of GXW400x SIP Registration - No NAT traversal - No Grandstream Networks, Inc. GXW410x User Manual Page 9 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 10: Features

    225mm (L) x 172mm (W) x 42mm (H) Weight 0.29 lbs (3.5 oz) Temperature 32~104°F 0~40°C Humidity 10% - 90% (non-condensing) Compliance FCC, CE Grandstream Networks, Inc. GXW410x User Manual Page 10 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 11: Table 4: Gxw410X Software Features

    Service Provider. GXW410x: EN55022 Class B, CFR Part 15 Class B, EN55024; GXW4104: FCC, CE (in addition) Safety GXW410x: EN60950-1 GXW4108: UL60950-1 (in addition) Grandstream Networks, Inc. GXW410x User Manual Page 11 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 12: Configuration Guide

    CCESSING THE ONFIGURATION 1. Navigate your browser to: http://www.grandstream.com/tools/IPQuery/IPQuery.zip 2. Run the Grandstream IPQuery tool that you just downloaded. 3. Click on button in order to begin device detection 4. The detected devices will appear in the Output field ONFIGURATION Once this HTTP request is entered and sent from a Web browser, the GXW410x will respond with a login screen.
  • Page 13: Table 5: Web Log-In Definitions (Basic Settings Page)

    Allow DHCP Option 2 Default is No. If set to Yes, time zone settings will originate from the DHCP server. to override Time Zone Settings Grandstream Networks, Inc. GXW410x User Manual Page 13 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 14 2AM. The saving is 60 minutes (1hour). You may also access the Device Status page which provides details of the GXW product. The Device Status page terms are defined in Table 6: Status Page Definitions. Grandstream Networks, Inc. GXW410x User Manual Page 14 of 35 Firmware Version 1.3.4.13...
  • Page 15: Table 6: Status

    This field shows whether the PPPoE connection is running if connected to DSL modem. Detected NAT Type This field shows what kind NAT the GXW410x is connected to via its WAN port. It is based on STUN protocol. Grandstream Networks, Inc. GXW410x User Manual Page 15 of 35 Firmware Version 1.3.4.13...
  • Page 16: Advanced User Settings

    IP address or Domain name of the STUN (Simple Traversal of UDP through NATs) server. Firmware This radio button will enable GXW410x to download firmware or configuration file through either Upgrade & TFTP or HTTP. Provisioning Grandstream Networks, Inc. GXW410x User Manual Page 16 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 17 Via HTTP Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP. For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.0.54 Here “:6688” is the specific TCP port that the HTTP server is listening at, it can be omitted if using default port 80.
  • Page 18 RTSP Port By default it is 554. RTP Loopback Default value is No. If set to Yes, means no RTP if RTP streams between 2 internal ports. Grandstream Networks, Inc. GXW410x User Manual Page 18 of 35 Firmware Version 1.3.4.13...
  • Page 19: Configuring The Fxo Channels

    Terminate call after long silence detected. Default is 60 seconds, max 65536. Incoming Call Default value is 6 seconds. Incoming call will stop ringing when not picked up given a specific Timeout period of time. Grandstream Networks, Inc. GXW410x User Manual Page 19 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 20 VOIP side in case the Caller ID has yet to be detected. If there's CID information the call will be sent right away. If your lines don't have the CID service set this to 1. Grandstream Networks, Inc. GXW410x User Manual Page 20 of 35 Firmware Version 1.3.4.13...
  • Page 21 You can select the method: T.38 or Pass through (G711) You can select the fax transmission rates (2400/4800/7200/9600/12000/14400bps) You can enable or disable ECM (Error Checking Mode) Grandstream Networks, Inc. GXW410x User Manual Page 21 of 35 Firmware Version 1.3.4.13...
  • Page 22: Table 9: Fxo Line Test Tab Definitions

    If all the lines belong to the same service provider or PBX it will make sense to apply the results to all ports. Grandstream Networks, Inc. GXW410x User Manual Page 22 of 35 Firmware Version 1.3.4.13...
  • Page 23: Table 10: Channels

    If set to “No”, this feature is disabled. Echo Cancellation When set to Y, Echo cancellation is enabled. Channel specific Setting Channel specific settings mentioned below. Grandstream Networks, Inc. GXW410x User Manual Page 23 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 24 Syntax to USE this feature: prefix# (that is 99) + ch# (could be anything from 1 to 8) + dialing# will result in this call forwarded to FXO port (ch#) immediately. Grandstream Networks, Inc. GXW410x User Manual Page 24 of 35 Firmware Version 1.3.4.13...
  • Page 25: Table 11: Dial Plan

    DTMF Digit Volume Default value is -11dB. DTMF Dial Pause Default value is 100ms. Please note that the value will be multiplied by 10ms. Grandstream Networks, Inc. GXW410x User Manual Page 25 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 26: Profiles

    Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. Early Dial Default is No. Use only if proxy supports 484 response. Grandstream Networks, Inc. GXW410x User Manual Page 26 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 27 Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.
  • Page 28: Saving The Configuration Changes

    The administrator can remotely reboot the unit by pressing the “Reboot” button at the bottom of the configuration menu. The following screen will indicate that rebooting is underway. The user can re-login to the unit after waiting for about 30 seconds. Grandstream Networks, Inc. GXW410x User Manual Page 28 of 35 Firmware Version 1.3.4.13...
  • Page 29: Video Surveillance

    5. If the viewer is under NAT, go to Preferences->Demuxers->Access modules- >RTP/RTSP, check “Advanced options” in the bottom. The option “Use RTP over RTSP (TCP)” will show. Check that option box. (Grandstream does NOT recommend this network environment) 6. Close the Preferences window and go to File->Open Network Stream:...
  • Page 30: Figure 7: Screen-Shot Of Video Surveillance

    7: S IGURE CREEN SHOT OF IDEO URVEILLANCE * PC client side running VLC as monitoring station Grandstream Networks, Inc. GXW410x User Manual Page 30 of 35 Firmware Version 1.3.4.13 Last Updated: 3/2012...
  • Page 31: Software Upgrade

     Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware. Currently the HTTP firmware server IP address is 72.172.83.110. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
  • Page 32: Configuration File Download

    ONFIGURATION OWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 33: Restore Factory Default Setting

    Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.
  • Page 34: Examples Of Gxw410X Configurations

    Scenario: a small business with traditional analog PBX lines and broadband access who want to extend their traditional PBX to virtually anywhere in the world, using the internet. (Any SIP End point, such as Grandstream BugeTone, HandyTone, GXP-2000 or GXV-3000 are needed in this scenario) Company A...
  • Page 35: Application Three: Gxw Connected With An Ip-Pbx Or Sip Server And Video Surveillance

    SIP Server Cloud IP/LAN IP/LAN PSTN Cloud GXW 410x GXW 410x Grandstream IP Phones Grandstream IP Phones Branch B – Denver, CO 4 employees Anywhere in the world Grandstream Networks, Inc. GXW410x User Manual Page 35 of 35 Firmware Version 1.3.4.13...

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