Generac Power Systems Mobile Link Unit Owners And Installation Manual
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Generac Power Systems Mobile Link Unit Owners And Installation Manual

Generac Power Systems Mobile Link Unit Owners And Installation Manual

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Owner and Installation
Manual
Mobile Link™ Unit
*
THIS PRODUCT CAN BE INSTALLED BY THE OWNER. HOWEVER, IF
UNCOMFORTABLE WITH THE SKILLS OR TOOLS REQUIRED, THE
MANUFACTURER RECOMMENDS TO HAVE A QUALIFIED ELECTRICIAN
OR CONTRACTER PERFORM THE INSTALLATION.
This manual should remain with the Mobile Link unit.
FOR INSTALLATION ASSISTANCE CONTACT: 1-855-GEN-VIEW
™

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  • Page 1 Owner and Installation Manual Mobile Link™ Unit ™ THIS PRODUCT CAN BE INSTALLED BY THE OWNER. HOWEVER, IF UNCOMFORTABLE WITH THE SKILLS OR TOOLS REQUIRED, THE MANUFACTURER RECOMMENDS TO HAVE A QUALIFIED ELECTRICIAN OR CONTRACTER PERFORM THE INSTALLATION. This manual should remain with the Mobile Link unit. FOR INSTALLATION ASSISTANCE CONTACT: 1-855-GEN-VIEW...

  • Page 2: Table Of Contents

    Table of Contents FCC Compliance............1 Section 1: Safety........3 1.1: General Safety..........4 1.2: General Safety Hazards......5 1.3: Electrical Hazards........6 1.4: Explosion Hazards........7 Section 2: General Information ....8 2.1: Introduction..........8 2.2: Applications..........8 2.3: Information Screens........9 Section 3: Installation......12 3.1: Installation..........12 Section 4: Actition.......22 Section 5: Maintenance.......22 5.1: Cleaning............22 Section 6: Troubleshooting...

  • Page 3: Fcc Compliance

    California Proposition 65 This product contains or emits chemicals known to the state of California to cause cancer, birth defects, and other repoductive harm. Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.This device may not cause harmful interference.
  • Page 4 • Consult the dealer or an experienced radio/TV technician for help. To comply with FCC/IC RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 5: Section 1 Safety

    Section 1 Safety INTRODUCTION: Thank you for purchasing this Mobile Link™ unit. With this remote monitoring system, the status of a generator can be checked from anywhere the owner has access to an Internet connection from a PC or while traveling with any smart device. Every effort was made to make sure that the information and instructions in this manual were both accu- rate and current at the time the manual was written.

  • Page 6: General Safety

    Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTE: Notes contain additional information important to an operation or procedure. Four commonly used safety symbols accompany the DANGER, WARNING and CAUTION blocks. The type of information each indi- cates is as follows: This symbol points out important Safety Informa- tion that, if not followed, could endanger personal...

  • Page 7: General Safety Hazards

    The manufacturer cannot anticipate every possible circumstance that might involve a hazard. The warnings in this manual and on tags and decals affixed to the unit are, therefore, not all-inclusive. If using a proce- dure, work method or operating technique the manufacturer does not spe- cifically recommend, ensure that it is safe for personnel.

  • Page 8: Electrical Hazards

    • When working on this equipment, remain alert at all times. Never work on the equipment when physically or mentally fatigued. • Before performing any work near the generator, remove the control panel fuse and disconnect the black (-) battery cable to prevent accidental startup.

  • Page 9: Explosion Hazards

    • This is an Automatic Standby Generator. The generator may crank and start at any time when utility is lost. When this occurs, load cir- cuits are transferred to the STANDBY (generator) power source. Before working on this generator (for inspection, service or mainte- nance), to prevent possible injury, always set the generator to the OFF mode and remove the 7.5A fuse from the generator control panel.

  • Page 10: Section 2 General Information

    Section 2 General Information 2.1 - Introduction With this remote monitoring system, the status of the generator can be checked from anywhere that the owner has access to an Internet connection from a PC or while traveling with any smart device. The unit is mounted on the outside of the generator and communi- cates with the generator’s controller via a serial port.

  • Page 11: Information Screens

    2.3 - Website Information Screens The Dashboard Home display shows generator’s current status. Any cur- rent faults will be displayed and identified. See Figure 2.1. Figure 2.1 - Dashboard Home Display Mobile Link...
  • Page 12 The Mobile Link unit will provide alerts when maintenance is required, according to the scheduled maintenance intervals for the generator. The generator’s total run hours can be viewed and a log of completed maintenance can be established. See Figure 2.2. Figure 2.2 Website Maintenance Display Mobile Link...
  • Page 13 The exercise time of the generator can be checked and altered through the “StandbyStatus™” website without having to step foot outside the comfort of the home. See Figure 2.3. Figure 2.3 - Website Exercise Time Display The Mobile Link unit gives peace of mind by allowing the owner to know what is happening with the generator when at home or on the road.

  • Page 14: Section 3: Installation

    Section 3 Air-cooled Installation 3.1 — Installation 1. Unlock both locks, open the generator’s lid and remove the front panel. 2. Switch generator to OFF. Remove the generator panel fuse. See Figure 3.1. Figure 3.1 - Generator Controllers Note: There are different controller configurations for various model years.
  • Page 15 5. Disconnect battery black (-) cable. Then, the red (+) cable. See Fig- ure 3.2. Figure 3.2 - Removing Battery Cables 6. Remove the controller sheet metal cover and fasteners. See Figure 3.3. Figure 3.3 - Removing Controller Fascia 7. Attach and use the provided template to position the hole location. Mounting hole location is critical for proper operation.
  • Page 16 8. Inspect the area behind the external breaker box to make sure all wires are moved out of the way to prevent damage during drilling. See Figure 3.4. Figure 3.4 - Checking Wire Clearance 9. Using the template provided with these instructions, make a 1 1/8”...
  • Page 17 10. Route the six pin connector through the plastic fitting and one green gasket. See Figure 3.6. Figure 3.6 - Routing Harness Through Fitting. 11. Insert the plastic fitting, from the inside of the generator, through the newly drilled hole in the generator’s wall. Position the threaded por- tion of the fitting towards the outside.
  • Page 18 12. Install second green gasket on outside of the enclosure. See Figure 3.8. Figure 3.8 - Installing Gasket 13. Thread antenna into the Mobile Link unit. Turn clockwise until secure. Position the antenna as shown in Figure 3.9. Figure 3.9 Antenna Installation Mobile Link...
  • Page 19 14. Insert the six pin connector into the Mobile Link unit. See Figure 3.10. Connector will only fit one way. DO NOT force into place. Figure 3.10 - Plug Harness into Mobile Link unit 15. With the plug installed, tighten the plastic fitting and draw the Mobile Link unit to the generator’s wall.
  • Page 20 16. Route the harness along the wire shelf as shown in Figure 3.12. Position with other wire looms to provide additional sup- port. Figure 3.12 - Routing Harness. 17. On 2008 Home Standby Units only, remove the fasteners that secure the controller. This is not necessary on any other units to access the plug location.
  • Page 21 18. Lift the controller to gain access to the accessory plug location. Locate the open eight pin connector on the underside of the gener- ator controller. See Figure 3.14. Figure 3.14 - Raising Controller 19. Install the harness eight pin connector into the controller’s open socket.
  • Page 22 20. The power wires of the harness consist of a black negative (-) wire and a fused yellow positive (+) wire. See Figure 3.16. Figure 3.16 - Harness Power Wires 21. Loosen and remove the nuts from both the positive and nega- tive terminal screws on the battery cables.
  • Page 23 27. Flip the utility disconnect switch to simulate a power outage. The generator should turn on. Allow to run for approximately 30 sec- onds, then turn the utility switch back to restore utility service. 28. Verify that the Mobile Link unit’s middle and bottom LEDs are illumi- nated.

  • Page 24: Section 4: Actition

    Section 4 Activation Once the Mobile Link unit has been installed, it should be registered and activated to obtain the full benefits of its capabilities. The following information will need to be gathered prior to initiating the registration process: • E-mail address •...

  • Page 25: Section 6 Troubleshooting

    Section 6 Troubleshooting Problem Cause Correction Enroll Mobile Link unit at Top LED off Unit not enrolled. www.StandbyStatus.com Verify Mobile Directory Number (MDN) is enrolled on Standby Sta- tus website and enrolled number matches Mobile Directory Number (MDN) of the Mobile Link unit. Check the 5 Amp fuse located on the yellow harness wire.

  • Page 26: Section 7 Notes

    Section 7 Notes Mobile Link...
  • Page 27 Mobile Link...
  • Page 28 Part No. 0K2289 Rev B 02/08/2013...

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