Summary of Contents for Generac Power Systems Mobile Link
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Mobile Link™ ® Wi-Fi Remote Monitoring Installation and User Manual 004388 WARNING Loss of life. This product is not intended to be used in a critical life support application. Failure to adhere to this warning could result in death or serious injury.
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Record When the unit requires servicing or repairs, the data label information on this page. The Mobile Link recommends contacting an IASD SSID and FCC ID numbers are printed on the for assistance. Authorized service technicians Wi-Fi label.
Connect to Home Network When Internet is NOT Available on the Mobile Device 13 Retry Network Connection ..................16 Reconnection ......................16 Wi-Fi Menu Map ..................... 17 Download Mobile Link and Complete Registration ....... 18 Disable Wi-Fi ..................... 18 Reset Wi-Fi to Factory Default Settings..........18 Section 4: Troubleshooting General Troubleshooting .................
Safety Section 1: Safety Introduction General Safety WARNING Read This Manual Thoroughly The information in this manual is accurate Consult Manual. Read and understand manual based on products produced at the time of completely before using product. Failure to completely understand manual and product publication.
Safety and regulations. The operator also must The generator may crank and start at any time comply with all such codes, standards and when utility is lost. When this occurs, load regulations. circuits are transferred to the STANDBY (generator) power source. Before working on WARNING this generator (for inspection, service or maintenance), to prevent possible injury,...
Mobile Link cannot Glossary guarantee absolute security as a result. Mobile Link is not aware of or responsible for The back of this manual contains a glossary the level of network security provided by the Terms and Acronyms associated with network owner.
General Information and Setup Wi-Fi Network Signal Strength Wi-Fi Specifications home Wi-Fi signal strength Specification Value insufficient communicating with Networking IEEE 802.11.b/g/n generator, wireless repeater (signal standard booster) can be installed in the home. Transceiver RS485 Wireless repeaters may be purchased from any local computer or electronics retailer.
Successful connection to the home network must occur before the user can access any of Pre-Installation Signal Strength Test the features in the Mobile Link application. and communicate with the Mobile Link NOTE: Most network routers automatically servers.
Setup and Operation Wi-Fi Setup at Generator Controller As part of the generator installation process, it Connect to Home Network When is recommended to connect Wi-Fi during the Internet is Available on the Mobile initial generator setup and power-up. The Device activation code...
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Setup and Operation Continue Connection Process 3. See Figure 3-9. Click “Continue” when the preparation screen appears. 1. See Figure 3-7. The controller display will change to SETUP WIFI NOW! along with a timer. You have 30 minutes to connect the Wi-Fi.
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Setup and Operation 5. See Figure 3-11. Select your country and 7. See Figure 3-13. Enter the homeowner’s time zone. network password and click CONNECT. 006631 Figure 3-11. Select Country and Time Zone 006633 6. See Figure 3-12. Select the homeowner’s Figure 3-13.
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Install Wizard. 11. Verify controller firmware is up to date by selecting Update From: WiFi. Any updates will be automatically loaded. This completes the connection process. Proceed Download Mobile Link and Complete Registration. Installation and User’s Manual for Wi-Fi Module...
Setup and Operation Connect to Home Network When As part of the generator installation process, it is recommended to connect Wi-Fi during the Internet is NOT Available on the initial generator setup and power-up. The Mobile Device activation code will automatically Wi-Fi connection...
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Setup and Operation Continue Connection Process 5. See Figure 3-23. Select the homeowner’s network name from the drop-down list. 1. See Figure 3-21. The controller display will change to SETUP WIFI NOW! along with a NOTE: If the homeowner’s network is timer.
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10. Verify controller firmware is up to date by selecting Update From: WiFi. Any updates will be automatically loaded. This completes the connection process. Proceed Download Mobile Link and Complete Registration. Unsuccessful Network Connection Figure 3-27. If the connection attempt fails, the controller displays “Setup Failed...Retry?” 006634 Figure 3-25.
Setup and Operation Retry Network Connection 3. See Figure 3-31. The controller will display SETUP WIFI NOW! with a timer. You have Figure 3-28. Wi-Fi network connection 30 minutes to connect Wi-Fi. Return to the may fail if incorrect information is entered Wi-Fi Setup process.
Setup SSID The network name broadcast by the Wi-Fi module while the unit is in AP mode. The name begins with MLG, indicating “Mobile Link Generator.” Wi-FI IP ADDR Displays the IP address that the generator is using to connect to the homeowner’s network...
1. Go to www.mobilelinkgen.com. 2. Follow the on-screen prompts to create a Mobile Link account. 3. Enter generator serial number to associate the unit with the Mobile Link account. 4. Choose a service plan level. 5. Download the free Mobile Link application (app)
Troubleshooting Section 4: Troubleshooting General Troubleshooting Problem Cause Correction ISP has changed Follow reconnection process. Wi-Fi module not Power outage has Wait for utility or backup power source to return. connecting to occurred home network Network router has been Follow reconnection process. replaced Server Status Messages—see Wi-Fi Menu Server Status OK...
Section 5: Terms and Acronyms The following is a limited glossary of terms and acronyms that define the technology used with Mobile Link Wi-Fi enabled modules and controllers. Understanding these terms is important for proper and successful diagnosis of connectivity issues.
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Terms and Acronyms Term / Acronym Description Software Computer programs that perform specific tasks on a computer-based system. Software is loaded onto the system and (with certain limitations) can be removed, upgraded, changed, or modified to suit user needs and preferences. Wi-Fi Channel A given radio frequency spectrum is divided into channels;...
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Terms and Acronyms This page intentionally left blank. Installation and User’s Manual for Wi-Fi Module...
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