Error Code Service Check - Lexmark C77x Service Manual

5061
150.xx error code service check
Black cartridge drive assembly
This error indicates the black cartridge drive motor has failed to lock, has lost lock, or signature button could not
be read.
Step Actions and questions
1 Check the black cartridge drive motor cable connection
to J16 on the system board.
Is the cable installed correctly?
2
Check the black cartridge drive motor cable connection
to the black cartridge drive motor card.
Is the cable installed correctly?
3 Check continuity of the black cartridge drive motor
cable.
Is there continuity?
4 Replace the black cartridge drive assembly.
Does this fix the problem?
5
Replace the system board. See
removal" on page
Does this fix the problem?
151.xx error code service check
Magenta cartridge drive assembly
This error indicates that the magenta cartridge drive motor has failed to lock, has lost lock, or the signature
button could not be read.
Step Actions and questions
1 Check the magenta cartridge drive motor cable
connection to J19 on the system board.
Is the cable installed correctly?
2 Check the magenta cartridge drive motor cable
connection to the magenta cartridge drive motor card.
Is the cable installed correctly?
3 Check continuity of the magenta cartridge drive motor
cable.
Is there continuity?
4 Replace the magenta cartridge drive assembly.
Does this fix the problem?
5
Replace the system board. See
removal" on page
Does this fix the problem?
2-26
Service Manual
"System board
4-89.
"System board
4-89.
Yes No
Go to step 2 Install the cable
correctly.
Go to step 3 Install the cable
correctly.
Go to step 4 Replace the
black cartridge
assembly cable.
Problem resolved Go to step 5
Problem resolved Contact your next
level of support.
Yes No
Go to step 2 Install the cable
correctly
Go to step 3 Install the cable
correctly
Go to step 4 Replace the
magenta
cartridge
assembly cable.
Problem resolved Go to step 5
Problem resolved Contact your next
level of support.