Table of Contents
Advertisement
Printer does not recognize that the HCIT 2000-sheet option is installed.
Step
Actions and questions
1
Is the HCIT 2000-sheet option the only paper input
option that is not recognized?
2
Make sure that the printer and any option above the
HCIT 2000-sheet option are installed correctly.
Are the printer and any options installed correctly?
3
Check for correct installation of the lower options
autoconnect cable to system board connector J20.
Is the cable to J20 installed correctly?
4
Disconnect J20 from the system board, and check the
voltages on connector J20 on the system board.
Note: All voltages are approximate values:
Connector pin Voltage
J20-1
+5 V dc
J20-2
Ground
J20-4
+5 V dc
J20-5
+24 V dc
J20-7
+5 V dc
J20-8
+5 V dc
Are the voltages correct?
5
Autoconnect cables—Check the autoconnect from the
printer or option above the HCIT 2000-sheet option.
Check for any signs of cuts, pinched wiring, or damage
to the contacts in the connector.
Are there any problems with the autoconnect cables?
6
HCIT autoconnect cable—Check the HCIT
autoconnect cable for correct installation at the HCIT
system board.
Is the cable installed correctly?
7
HCIT autoconnect cable continuity—Check the
continuity of the HCIT autoconnect cable(s).
Is there continuity?
Yes
No
Go to step 5
Go to step 2
Go to step 3
Install the options
correctly, and
recheck
performance.
Go to step 4
Install the cable
correctly, and
recheck
performance.
Go to step 5
Replace the
system board.
Repair or replace
Go to step 6
as necessary.
Go to step 7
Install the cable
correctly.
Replace HCIT
Replace the
system board.
HCIT
autoconnect
cable.
Diagnostic information
5061
2-85
Advertisement
Table of Contents
