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Troubleshooting - Whirlpool SF385PEG Use & Care Manual

Self-cleaning gas range
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TROUBLESHOOTING
Most
cooking
problems
often are caused
by little things you can find and fix without tools
of any
kind. Check the lists below and on the next page before calling for assistance
or service.
If you
still need help, see "Requesting
Assistance
or Service" on page 31.
RANGE DOES N OT WORK
PROBLEM
CAUSE
Nothing works
• The range is not plugged into a properly grounded outlet (120v polarized).
• The range is not properly connected to the gas supply. Contact a designated
service technician to reconnect the range to the gas supply. (See the Installa-
tion Instructions.)
• You have blown a household fuse or tripped a circuit breaker.
OVENIBROILER
BURNER
PROBLEM
CAUSE
The oven does not work
• You have not set the electronic control correctly. Refer to setting the
electronic oven control section. (See pages 10 to 18.)
• You have set a delayed start time. Wait for the start time to be reached or
cancel and reset the control.
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
The burner fails to light
• The ignitor is broken. Contact a designated service technician to replace it.
• You have blown a household fuse or tripped a circuit breaker.
The burner flames lift
• The air/gas mixture is incorrect. Contact a designated service technician to
away from the ports, are
check the air/gas mixture or see the Installation Instructions.
yellow, or are noisy
SURFACE
BURNERS
PROBLEM
CAUSE
The burner fails to light
• The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the Light position. (See page 6.)
• You have blown a household fuse or tripped a circuit breaker.
• The burner ports may be clogged. Clean them with a straight pin. (See page 26.)
The burner flames are
• The burner ports may be clogged. Clean them with a straight pin, (See page 26.)
uneven
• The burner caps may not be positioned properly. (See page 26.)
The burner flames lift off
• The burner needs cleaning. (See pages 25 and 26,)
the ports, are yellow, or
• The air/gas mixture is incorrect. Contact a designated service technician to
are noisy when turned off
check the air/gas mixture or see the Installation instructions.
The burner makes a
•The burner is wet from washing. Let it dry.
popping noise when on
29

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