Troubleshooting - Whirlpool SF387LEGQ5 Use & Care Manual

TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any kind.
Check the lists below and on the next page before calling for assistance or service. If you still need
help, see "Requesting Assistance or Service" on page 31.
!ii i!i!iij i , i iii i! !i iiil! iilil lifiiii ! !Jili
PROBLEM CAUSE
Nothing works • The range is not plugged into a properly grounded outlet (120v polarized).
• The range is not properly connected to the gas supply. Contact a designated
service technician to reconnect the range to the gas supply. (See the Installa-
tion Instructions.)
• You have blown a household fuse or tripped a circuit breaker.
PROBLEM CAUSE
The oven does not work • You have not set the electronic control correctly. Refer to setting the
electronic oven control section.
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
Burner makes muffled • This is normal. This sound occurs when the oven burner cycles on and off
ticking noise when in use to insure proper oven temperature.
The burner fails to light • The ignition system is broken. Contact a designated service technician to
replace it.
................................................................................................................................................................................................ • You have b!own a household fuse or tripped a circu!t breaker: .....................................................
The burner flames lift
away from the ports, are
yellow, or are noisy
• The air/gas mixture is incorrect. Contact a designated service technician to
check the air/gas mixture or see the Installation Instructions.
/.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
PROBLEM CAUSE
The burner fails to light • The control knob is not set correctly. Push in the control knobs before turning
them. Make sure the control knob is turned to the LIGHT position. (See page 6.)
• You have blown a household fuse or tripped a circuit breaker.
• The burner ports may be clogged. Clean them with a straight pin. (See page 26.)
The burner flames are • The burner ports may be clogged. Clean them with a straight pin. (See page 26.)
uneven • The burner caps may not be positioned properly. (See page 26.)
The burner flames lift off • The burner needs cleaning. (See pages 25 and 26.)
the ports, are yellow, or
• The air/gas mixture is incorrect. Contact a designated service technician to
are noisy when turned off check the air/gas mixture or see the Installation Instructions.
The burner makes a • The burner is wet from washing. Let it dry.
popping noise when on
29