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Summary of Contents for Extreme Networks Innovation. Simplicity. Performance
- Page 1 Extreme Networks Innovation. Simplicity. Performance. Quality System Manual Products. Process. Results. Rev. R05 03-Jul-11...
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Page 2: Table Of Contents
Page 9 12.0 Continual Improvement Page 10 Quality System Elements Appendix A Organizational Relationships Appendix B ISO 9001:2008 Certificate Appendix C Doc. # 101 Extreme Networks Inc. Page 1 of 10 Rev. R05, 03-Jul-11 Printed Copy is Uncontrolled Owner: Corporate Quality... - Page 3 Extreme Networks addresses a wide range of customers with wired and wireless network infrastructures. From corporate enterprises such as manufacturers, retailers, financial institutions, utilities and healthcare organizations, to large universities and K-12 school districts to federal and local governments worldwide.
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Page 4: Purpose & Scope
“Executive Leadership” or “Leadership Team”. Organizational Mission, Vision, & Values Mission and Vision: Extreme Networks mission is “To deliver a network that is optimized for the new mobile world of people and machines, providing pervasive access, awareness and control, from The Extreme vision is “Delivering a seamless experience for... -
Page 5: Role Of The Leadership Team
♦ Work and life balance 3.0 Role of the Leadership Team Management Commitment: Extreme Networks Executive Leadership team establishes the quality system framework, corporate policies, expectations, and goals; and is committed to: Providing organizational leadership Delegating appropriate responsibilities to meet quality objectives Defining strategic quality goals and objectives, including statutory or customer requirements Ensuring the continual improvement of products and services;... -
Page 6: Organizational Relationships & Responsibilities
Sustainability & Green Business: Extreme Networks strives to be recognized by its employees, customers, community, and shareholders as a responsible organization conducting business in a manner that conserves the environment and minimizes pollution. -
Page 7: Customer Focus
The Services team strives to improve its responsiveness, to anticipate customer requirements, and to provide world-class products and services. 7.2. Customer Requirements: Extreme Networks uses a variety of methods to engage its customers and potential customers to better understand their product and service needs. This includes participation in industry forums and trade shows, individual customer meetings, and the Customer Advisory Council. -
Page 8: Product Development
8.0 Product Development Product Lifecycle: Extreme Networks has established a seven-phase Product Lifecycle process to manage development programs from the Concept Evaluation phase through Product End-of-Life. Concept Evaluation: The Product Lifecycle begins with Concept Evaluation. Product ideas are identified, investigated, and approved or rejected based on the current corporate strategy. -
Page 9: Supply Chain Partnerships
9.0 Supply Chain Partnerships Supplier Qualification: Extreme Networks evaluates and selects supply chain partners on the basis of their ability to meet established requirements. Qualification is defined and performed by a team consisting of subject matter experts from Operations, and Engineering. Manufacturing partners hold ISO-9001 and ISO-14001 certifications for their quality and environmental management systems. -
Page 10: Operational Requirements
Data is used throughout the organization to prioritize efforts for improvement opportunities. Where practicable, decision-making is informed by analysis of that data. Additionally, Extreme Networks uses Six Sigma-based tools to analyze and solve its most complex problems and opportunities. Metrics and... -
Page 11: Continual Improvement
Unfavorable system performance trends develop, or may develop Internal assessment results include system gaps, or key opportunities for improvement External audit results include critical findings, or key opportunities for improvement Doc. # 101 Extreme Networks, Inc. Page 10 of 10 Rev. R05, 03jul11 Printed Copy is Uncontrolled... - Page 12 Customer Satisfaction (8.2.1) Extreme Networks mission is "To deliver a network that is optimized for the new mobile world of people and machines, providing pervasive access, awareness and control, from the converged edge to the cloud." Our vision: “Delivering a seamless experience for mobile people and machines.”...
- Page 13 Trials / Evaluation / Field Demo Systems Engineering Extreme Networks mission is "To deliver a network that is optimized for the new mobile world of people and machines, providing pervasive access, awareness and control, from the converged edge to the cloud." Our vision: “Delivering a seamless experience for mobile people and machines.”...
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