FARGO electronics S000256 User Manual
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FARGO electronics S000256 User Manual

Fargo electronics persona c25 card printer user guide s000256
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RESTRICTED USE ONLY
FARGO Electronics, Inc.
Persona® C25 Card Printer User
Guide (Rev. 4.0)
Part Number:
S000256
Persona® C25 Card Printer User Guide (Rev. 4.0)
1

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  • Page 1 RESTRICTED USE ONLY FARGO Electronics, Inc. Persona® C25 Card Printer User Guide (Rev. 4.0) Part Number: S000256 Persona® C25 Card Printer User Guide (Rev. 4.0)
  • Page 2 RESTRICTED USE ONLY Persona® C25 Card Printer User Guide (Rev. 4.0), property of FARGO Electronics, Incorporated Copyright © 2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of FARGO products to reproduce and distribute this copyrighted document to authorized FARGO customers, who have signed a “no disclosure agreement”...

  • Page 3: How To Use The Guide

    RESTRICTED USE ONLY How to use the guide The Persona C25 Card Printer User Guide (Rev. 4.0) is, in fact, the troubleshooting and user guide for the entire Persona C25 Card Printer. The guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components, and terms.

  • Page 4: Safety Messages (Review Carefully)

    • To prevent equipment or media damage, always remove the Persona C25 Ribbon and Cards from the printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the printer.

  • Page 5: Table Of Contents

    Resolving the Mag Verify error message ________________________________________ 44 Magnetic Offset Adjustment ____________________________________________________ 44 Resolving the Printer cannot read Encoded Data problem ___________________________ 44 Resolving the Data intended for the Magnetic Stripe (printed on the Card) problem _______ 45 Diagnosing Image Problem _____________________________________________________ 47...
  • Page 6 Reviewing the Data (being encoded to the Magnetic Stripe of Card) ___________________ 76 Sensor Calibration ____________________________________________________________ 77 Calibrating the Color Ribbon Sensor____________________________________________ 77 Using the C25 Card Printer Advanced Document Settings _____________________________ 79 Determining Paper/Output______________________________________________________ 80 Selecting the Card Size ______________________________________________________ 80...
  • Page 7 Choosing a good location ___________________________________________________ 140 About Moisture Condensation ________________________________________________ 140 Unpacking and Packing the Printer ______________________________________________ 140 Unpacking the Persona C25 Card Printer _______________________________________ 140 Packing the Persona C25 Card Printer__________________________________________ 141 Applying Power _____________________________________________________________ 142 Loading Cards into the Printer__________________________________________________ 144 Using your Card Printer_______________________________________________________ 146 Persona®...
  • Page 8 RESTRICTED USE ONLY Connecting the Printer to your Computer _______________________________________ 146 Installing the Windows Printer Driver____________________________________________ 148 Installing the Printer Driver From the Software Installation CD________________________ 149 Installing Printer Driver Updates________________________________________________ 149 Downloading _____________________________________________________________ 150 Installing ________________________________________________________________ 150 Installing the 32-Bit Print Spooler for Windows 95/98 _____________________________ 151...

  • Page 9: Section 1: Specifications

    The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard 22.2. File Number LR 88198. TÜV-GS The Card Printer has been tested and complies with IEC950 and bears the TÜV-GS mark. License Number S9674046 ITS-EMC...

  • Page 10: Agency Listings

    Single Sided: 3.25 inches to 3.88 inches L (82mm to 98mmL) Length Range Double Sided: 3.25 inches to 3.37 inches L (82mm to 85.3mmL) Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Continued on the next page...
  • Page 11 9.05" H x 17.43" W x 10.94" D (229mmH x 442mmW x 278mmD) Weight 26 lbs. (11.8 kg). Supply Voltage 100 to 240 VAC (2 A) Supply Frequency 50 Hz / 60 Hz. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 12: Functional Specifications

    RESTRICTED USE ONLY Functional Specifications The Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. (Note: The Card Printer will print from any IBM-PC® or compatible running Windows® 95/98/ME, Windows NT 4.0, Windows 2000, or Windows XP.)

  • Page 13: Printer Components: Top Cover To Power Port

    Cartridge LCD Display The LCD display shows the User the current status of the Printer. The top line of the LCD reports the status of the printing functions. When the Printer is first powered ON, the Printer's startup screen will appear displaying the current firmware version and the amount of installed Printer memory (4MB or 16MB).
  • Page 14 Printer for the next print job if an unrecoverable print error has occurred. If a card is left within the Printer after a print job is canceled, it will automatically be ejected when the Printer is turned back ON. (Note: With the Top Cover(s) open, this button can also be used to guidely rotate the feed Rollers forward.
  • Page 15 Card Output Stores printed cards; up to 100, 30 mil cards. Hopper E-card Docking Provided only if the Printer includes an optional E-card Docking Station Port - For Station. This is necessary for support of third party smart card Smart Card encoding features.

  • Page 16: Printer Components: Centronics-Type Parallel Interface

    The Card Printer is equipped with a standard 8-bit Centronics-type parallel interface port. (Note: This communication port is the means through which the Printer receives data from the computer. The Printer's parallel interface connector is a standard 36-pin Amp type with two metal-wire retaining clips and is ECP (Extended Capabilities Port) compatible.

  • Page 17: Printer Components: Print Ribbons

    RESTRICTED USE ONLY Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, print ribbons are available in resin- only, dye-sublimation-only, and combination dye-sublimation/resin versions.

  • Page 18: Printer Components: Resin-Only Print Ribbons

    A scratch-off resin ribbon is available for printing over areas of a pre-printed card in order to hide specific information such as a (provides 1,000 prints) personal identification number. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 19: Printer Components: Dye-Sublimation-Only Print Ribbons

    • To apply the ribbon's clear overlay panel, select the Printer Driver’s Overlay / Print Area tab. (Note: By default, the Printer Driver is setup to automatically apply the overlay panel for a selected a ribbon type that provides an overlay (O) panel.) (Note: The...

  • Page 20: Printer Components: Dye-Sublimation/Resin Ribbons

    (provides 250 wasting an entirely new set of ribbon panels for the black-only side. prints) Both infrared and visible-light bar code scanners can read bar codes printed with resin black. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 21: Printer Components: Blank Cards

    Caution: Never run cards with a contaminated, dull, or uneven surface through the Printer. Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead. Always store the card stock in its original packaging or in a clean, dust-free container.

  • Page 22: Section 2: General Troubleshooting

    The purpose of this section is to provide the User with specific procedures relating to the LCD/SmartGuard Messages, Communication Errors, Card Feeding Errors, Print Process Errors, Card Jam Errors, Ribbon Errors, Encoding Errors, Diagnosing Image Problem, Running the Self-Test, and Interfacing Information for the Persona C25 Card Printer. Safety Messages (review carefully) Symbol...

  • Page 23: Lcd And Smartguard Messages

    RESTRICTED USE ONLY LCD and SmartGuard Messages The LCD display shows the current status of the Printer. Refer to the cause and solution Tables in this section for all possible LCD messages. (Note: These Tables display the LCD messages in alphabetical order. If the LCD message is communicating an error or requires an action, these Tables will also offer a solution to what should be done.)
  • Page 24 Indicates the data on the SmartGuard Deleted Access Card was successfully deleted. Appears only when using the SmartGuard Security Feature. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Solution See the Resolving the Headlift error message procedure on page 40.
  • Page 25 (currently inserted into the Printer). Print Cover Indicates that the top-right cover is not Open properly shut. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Solution See the Resolving the Ribbon Low error message procedure on page 42.
  • Page 26 Ribbon The print ribbon has become jammed Jam/Out Error in the Printer Rollers, it is stuck to the surface of the card, or it is out. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.
  • Page 27 Indicates either the ribbon is running Error message low or is out. Smart Card Unable to encode smart card. Error Smart Encoding Indicates the Printer is writing or encoding data onto the SmartGuard Access Card. Appears only when using the SmartGuard Security Feature. Writing Key...

  • Page 28: Reviewing The Bottom Line Lcd Error / Status Messages

    Delete Key Data? Appears when deleting a SmartGuard Access Card. RESUME=Delete Appears only when using the SmartGuard Security Feature. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Solution See the Resolving the Card Feeding Errors procedure on page 34.
  • Page 29 Appears if the SmartShield data on the SmartGuard Access Card has Send New Shield somehow become corrupt. Appears only when using the SmartGuard Security Feature. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Solution See the SmartGuard User’s Guide for more information.

  • Page 30: Communications Errors

    Close the software program and check the Printer Driver. b. Reboot the computer. c. Make sure the Printer Driver is installed correctly. (Note: Especially if an obsolete Driver was recently removed.) d. Be sure the correct setup options within the Printer Driver are selected.
  • Page 31 Printer is required). Determine the problem with printing from the application. a. Print a self-test from the Printer as described in the Running the Standard Self Test Print procedure on page 57, to ensure that the Printer (itself) is functioning properly.
  • Page 32 RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Communication Errors (continued) See the previous procedure. Persona® C25 Card Printer User Guide (Rev. 4.0)
  • Page 33 Defragmenter found in the Accessories folder of the Start Menu. • Use a disk cleanup utility (such as Disk Cleanup found in the System Tools folder of the Start menu) or use a third party application. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 34: Card Feeding Errors

    Clean the Input Roller. a. Unplug the power from the Printer. b. Open the Printer's Top Cover, and remove all card and print ribbon from the Printer. Leave the Printer power ON and the Top Cover open throughout this procedure. (Note: The Card Cleaning Cartridge can remain within the Printer during this cleaning process.)
  • Page 35 Open the Top Print Cover c. Adjust the screws on either side of the orange card separator flap to raise or lower the separator flap to the desired height. See Graphic 2. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.
  • Page 36 RESTRICTED USE ONLY FARGO Electronics, Inc. Graphic 1 Graphic 2 Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 37: Resolving The Flipper Jam Error Message

    Open the Top Cover. b. Press and hold the On/Cancel button. Ensure that: • The Rollers on the Printer should begin to roll. • The Card feed Rollers on the card path and on the Flipper Table should be rolling.

  • Page 38: Card Jam Errors

    Check to see if a card is jammed in the print station of the Printer. d. If a card is jammed in the Printer, use the Pause / Resume button, and the On / Cancel buttons to move the feed Rollers and free the card. (Note: The card can then be fed out of the Printer.)

  • Page 39: Resolving The Card Jam: Mag Error / Smart Error Message

    Check to see if a card is jammed in the print station of the Printer. d. If a card is jammed in the Printer, use the Pause / Resume button, and the On / Cancel buttons to move the feed Rollers and free the card. (Note: The card can then be fed out of the Printer.)

  • Page 40: Print Process Errors

    • The Headlift Motor will cycle. Ribbon Errors Resolving the Skipping Ribbon Panel problem Symptom: The Printer is using more than one set of ribbon panels to print one side of a card. Step Procedure Calibrate the Ribbon Sensor (820564).

  • Page 41: Resolving The Wrong Ribbon Error (Being Displayed Incorrectly)

    If using Windows 2000/XP, right click on the Persona C25 Card Printer and select Printing Preferences. b. Click on the Device options tab in the Persona C25 Card Printer Driver. c. Ensure that the Ribbon Type setting that is listed matches the ribbon that is installed in the Printer.

  • Page 42: Resolving The Ribbon Low Error Message

    Open up the top Print cover. Slowly rotate the supply side of the ribbon. • As the spool is rolling, the Printer should emit a beep every time a metal pin from the ribbon ID core passes the Sensor. g. Replace the Ribbon ID Sensor: •...

  • Page 43: Resolving The Ribbon Breaking Problem

    Error. Step Procedure Calibrate the Ribbon Sensor (820564). a. Reset the Printer to clear any Error message by removing Power and reapplying. b. From the Computer, open the Printer control panel. • If using Windows 95/98/ME, right click on the Persona C25 Card Printer Icon and select properties.

  • Page 44: Encoding Errors

    Open the program and type: “~1%JULIEANDERSON^1234567890?” then, go to File on the menu bar and select Print. (Note: The Printer should then feed a card into the Encoder and magnetically encode it.) Verify that the coercivity of the cards matches the setting in the Driver.

  • Page 45: Resolving The Data Intended For The Magnetic Stripe (Printed On The Card) Problem

    Open the program and type: “~1%JULIEANDERSON^1234567890?” then, go to File on the menu bar and select Print. (Note: The Printer should then feed a card into the Encoder and magnetically encode it.) Persona®...
  • Page 46 RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Data intended for the Magnetic Stripe (printed on the Card) problem (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 47: Diagnosing Image Problem

    Clean the Platen Roller. See the Cleaning the Platen Rollers procedure on page 138. If the problem persists, replace the Printhead. See the Replacing the Printhead (820199) procedure on page 131. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 48: Resolving The Card Surface Debris Problem

    Be sure the cards are clean and stored in a dust-free environment. Cards with embedded contaminants in the surface should not be used. Clean the inside of the Printer. See the Cleaning the Printer’s Interior procedure on page 132. Clean the Cleaning Rollers. See the Cleaning the Card Feed Rollers procedure on page 133.

  • Page 49: Resolving The Incorrect Image Darkness Problem

    Run a self-test to ensure that the issue is not with the Driver settings. See the Running the Standard Self Test Print procedure on page 57. Reduce the Dye-Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image.

  • Page 50: Resolving The Ribbon Wrinkle Problem

    Confirm that the Printer is using the most current Driver from: http://www.fargo.com Reduce the Dye-Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 51: Resolving The Excessive Resin Printing Problem

    Symptom: Black resin text and barcodes appear smeared or too thick. Step Procedure Reduce the Resin Heat setting within the Picture Control tab of the Printer Driver. Reduce the Dye-Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image.

  • Page 52: Resolving The Incomplete Resin Printing Problem

    Symptom: Black resin text and barcodes appear faded or too light. Step Procedure Increase the Resin Heat setting within the Picture Control tab of the Printer Driver. Increase the Dye-Sub Intensity setting within the Picture Control tab of the Printer Driver to control the overall darkness and lightness of the printed image.

  • Page 53: Resolving The Image Placement Problem

    If using Windows 95/98/ME, right click on the Persona C25 Card Printer Icon and select properties. • If using Windows NT 4.0 right click on the Persona C25 Card Printer and select Document Defaults. • If using Windows 2000/XP, right click on the Persona C25 Card Printer and select Printing Preferences.
  • Page 54 Carefully move the guide bar an equal distance on both sides. d. Tighten the three screws that hold the guide bar in place. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Continued on the next page...
  • Page 55 RESTRICTED USE ONLY FARGO Electronics, Inc. Resolving the Image Placement problem (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 56: Resolving The Poor Image Quality Problem

    If a small or low-resolution image is stretched or blown up, a pixilated or grainy effect will occur when printing, as shown below. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 57: Diagnostics And Calibration

    Diagnostics and Calibration Running the Standard Self Test Print Perform a standard self-test (a) after initial setup of the Printer, (b) after a calibration procedure has been conducted, or (c) after a part has been replaced to check for proper operation of the Printer.

  • Page 58: Reviewing The 15 Shade Self Test

    RESTRICTED USE ONLY FARGO Electronics, Inc. Reviewing the 15 Shade Self Test Reviewing the Standard Self test Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 59: Reviewing The Pin Assignments

    The Printer is equipped with a standard 8-bit Centronics-type Parallel Data Communications Port. (Note: The Printer's Parallel Interface Connector is a standard 36-pin Amp type with two metal-wire retaining clips. It mates with a standard PC to Printer parallel cable.) Caution: For best results, keep the Interface Cable to less than six (6) feet.

  • Page 60: Reviewing The Centronics Parallel Pin Assignments

    ______ Acknlg Busy Paper Error Ready 14, 15 Sig Gnd Chassis Gnd Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Direction Description A LOW pulse greater than 1 µs causes the printer to read one byte of data.
  • Page 61 Signal 19 to 30 Sig Gnd _________ Reset/Input Clean _____ Error 33 to 36 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Direction Description Not Used Not Used Low = printer error, High = OK Not Used...

  • Page 62: Reviewing The Printer Timing Diagram

    The timing diagram (below) illustrates the data and handshake lines during the transfer of one data byte to the Computer. DATA VALID Data 0 - Data 7 Strobe Tdsu Tstr Busy Tack Acknlg Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 63: Reviewing The Printer Timing

    _____ Data strobe width Tstr ______ Tack Acknlg pulse width Data hold time Busy delay time from data strobe Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Minimum Typical Value Value 0.5 µs 1 µs 0.5 µs _____ 0.5 µs (max.)

  • Page 64: Section 3: Printer Adjustments

    RESTRICTED USE ONLY Section 3: Printer Adjustments This Section covers the replacement of key components of the Card Printer. Be sure to reverse the disassembly steps to reassemble the Card Printer. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes...

  • Page 65: Dye-Sub And Resin Intensity Adjustments

    See the Performing the Standard Self Test procedure on page b. Use the results of the Standard self test to make appropriate adjustments to the RP1 potentiometer. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. turn increments to...

  • Page 66: Adjusting The Dye-Sub And Resin Intensity Level

    (Note: The software adjustments are more precise and may meet the normal requirements.) Adjust the RP1 potentiometer on the Main Circuit Board if the software adjustments fail to meet the requirements (until those requirements are met). Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. DARKNESS OFFSET PRN...

  • Page 67: Reviewing The Self Test Output Samples (Rpi Potentiometer)

    Counter-Clockwise to increase the darkness level. The output is too dark. The RP1 potentiometer should be turned Clockwise to reduce intensity. The output is correct. The last gray fill intensity is barely visible. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 68: Card Offset Adjustments

    Card Offset Adjustments Adjusting the Card Offset for the Print Station When the factory calibrates the Printer, the output print on the card is centered horizontally. Caution: For ribbon breakage between the yellow and the clear panel of the ribbon, or a card jam just as the card is being presented to the Printhead, adjust the card offset RP3 potentiometer (as needed).

  • Page 69: Adjusting The Rp3 To Center Print The Card

    Ensure that the width of the green and red bars (at the leading and trailing edges of the card) is equal to each other for centered print. See Display B. Here is Display A. Here is Display B. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 70: Magnetic Intensity Adjustment (Magnetic Encoding Installed)

    The Persona C25 Card Printer has magnetic encoding installed as a factory option. When originally ordering a Persona C25 Card Printer from the factory, be sure to specify the Printer with or without a magnetic encoder. (Note: If the Printer was manufactured without the encoding module hardware installed, the magnetic head cannot be added later.)

  • Page 71: Calibrating The Rp5 Potentiometer

    A digital DC volt meter is also required. Set the meter to read in a range of 0-10 volts, DC. Attach the black ground lead of the meter to the bare metal chassis of the Printer and touch the red positive lead of the meter to the TP8 solder pad on the Main Circuit Board, as shown below.

  • Page 72: Magnetic Offset Adjustment

    RP7 potentiometer. Use the Magnetic Self Test to generate test samples. See the Performing the Standard Self Test procedure on page 57. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. DARKNESS OFFSET PRN...

  • Page 73: Determining The Magnetic Card Offset (Process Description)

    RP7 potentiometer may require calibration.) Note #2: From within the software Driver for the Printer, there is a Shift Data Left check box within the Magnetics option. (Note: This is not the same adjustment provided by the RP7 potentiometer;...

  • Page 74: Reviewing The Encoding Module (Display A)

    F e e d P a th E nc oding Module C a rd F e e d R olle r Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. F lippe r T a ble Ma gne tic He a d...

  • Page 75: Reviewing The Encoding Module (Display B)

    F e e d P a th E nc oding Module C a rd F e e d R olle r Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. F lippe r T a ble Ma gne tic He a d...

  • Page 76: Reviewing The Data (Being Encoded To The Magnetic Stripe Of Card)

    Reviewing the Data (being encoded to the Magnetic Stripe of Card) See the Determining the Magnetic Card Offset procedure on page 73. Persona® C25 Card Printer User Guide (Rev. 4.0) 0 .2 9 3 inc he s (nul c ha ra c te rs )

  • Page 77: Sensor Calibration

    Printer from direct sources of light (e.g., the sun, florescent or incandescent lamps). Steps Procedure Remove the back cover of the Printer and locate the DIP switches on the Main Circuit Board. Set DIP switches 1, 2 and 3 to the ON position.
  • Page 78 Run the self-test procedure. See the Performing the Standard Self Test procedure on page 57. b. If the Printer functions properly, re-attach the back cover to the Printer. Align the Clear or the Yellow panel over the LED portion of the Ribbon Sensor and close the Top cover, as shown below.

  • Page 79: Using The C25 Card Printer Advanced Document Settings

    Using the C25 Card Printer Advanced Document Settings Access the Persona C25 Card Printer Properties window via Start > Settings > Printers > Persona C25 Card Printer (icon) > Persona C25 Card Printer Printer Preferences window > Advanced button (which brings up the Persona C25 Card Printer Advanced Document Settings window).

  • Page 80: Determining Paper/Output

    Use this dropdown menu to select the standard, credit card size CR-80 cards. Step Procedure When designing a card format, always set the card size or page size within the card design program to the exact dimensions of a CR-80 card. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 81: Determining The Number Of Copies

    Determining the number of Copies Use this function to indicate copies required. Step Procedure Specify the number of copies to be printed by clicking on the up or down arrows. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 82: Selecting The Default Graphic Resolution

    RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Default Graphic Resolution This is a default selection. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 83: Using The Device Options

    RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Device Options Use the Device options tab to select options that control the Printer’s functions. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 84: Selecting From The Ribbon Type Options

    Select Ribbon Type under Document options to change the setting. Select the correct Print Ribbon Type, as shown below. Adjust to match the Ribbon Type selection with the Ribbon Type already loaded in the Printer. • K - Standard Resin Black •...
  • Page 85 RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting from the Ribbon Type options (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 86: Selecting From The Color Matching Options

    Algebraic color matching option is selected, all control options will display and can be adjusted.) Select Monitor for the Printer Driver to make color corrections similar to the Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors to a different color model so the colors in the image will more closely match how they appear on the monitor.)
  • Page 87 RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting from the Color Matching options (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 88: Using The Picture Controls

    Use the Custom Settings option under Picture Controls to control the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow Balance, Magenta Balance, and Cyan Balance. (Note: In most cases, the default settings of these options will suffice.) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 89: Controlling The Dye-Sub Intensity (Ymcb)

    Control the overall darkness and lightness of the printed image by adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's box or by clicking on the left and right arrows. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 90: Controlling The Resin Heat

    YMCKO, YMCKOK, or YMCKK print ribbon. Note #3: Use this option to control the amount of heat the Printer uses when printing with the resin black panel(s) of a full-color ribbon or when printing with a resin-only ribbon, adjust the Resin Heat slide.

  • Page 91: Using The Default Dither Mode

    RESTRICTED USE ONLY FARGO Electronics, Inc. Using the default Dither Mode This is a default selection. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 92: Selecting The K Panel Graphics Mode Option

    K panel, all K Panel Resin options will be grayed out. Resin black text is desirable due to its sharp, saturated black coloring, and resin black bar codes are often required to ensure readability when scanned.) Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 93: Selecting The Split Ribbon Print Option

    (Note #1: This option is automatically enabled when the either the YMCKOK or YMCKK ribbon type is selected.) (Note #2: The Print Both Sides option is automatically enabled when this option is selected.) Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.
  • Page 94 RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Split Ribbon Print option (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 95: Selecting The Print Back Side Only Option

    Use this option to automatically print on the backside of a card. Step Procedure Select this option to conveniently print the backside of preprinted cards, which must have their Magnetic Stripe or smart card chip encoded. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 96: Selecting The Print Edge-To-Edge Option

    Select this option to adjust the maximum printable area on a card, which results in printed cards with virtually no border. See the Adjusting the RP3 Card Offset Location procedure on page 68. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 97: Selecting The Rotate 180 Degrees Option

    Use this option to rotate the image on the front of the card 180 degrees when printed. Step Description Select this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 98: Selecting The Pause For Low Ribbon Option

    Use this option to generate a definitive warning when the print ribbon is running low. (Note: When this option is selected, the Printer will beep, pause, and the Ready LED will flash when approximately 10 to 20 prints remain on the print ribbon.)
  • Page 99 RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Pause for Low Ribbon option (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 100: Selecting The Overlay Option

    (on page 1) of the document and the monochrome backside (on page 2). (Note: The Printer Driver always places the odd numbered pages on the front side of the card and the even numbered pages on the backside.) Note #2: To customize the overlay and/or print area, select one of the options listed under Overlay.
  • Page 101 RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Overlay option (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 102: Selecting The Smartshield Option

    Use this option to automatically print Neither Side, Back Side Only, Front Side Only, or Both Sides of a card. Use the SmartShield Area options, which apply only if using the Printer's optional SmartGuard Security Feature, and the SmartShield option is enabled.
  • Page 103 RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the SmartShield option (continued) Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 104: Using The Magnetic Encoding Options

    RESTRICTED USE ONLY Using the Magnetic Encoding Options Use this option only if the Printer has an optional Magnetic Stripe Encoding Module installed. (Note: This section describes these options and the Printer's Magnetic Encoding process.) Step Procedure Select the Magnetic Encoding Options to change the encoding mode, coercivity setting, or to modify the ISO Standards for Tracks 1, 2, and 3.

  • Page 105: Using The Coercivity Option

    Use the Coercivity option to select the type of Magnetic Stripe to encode. Step Procedure Select High Coercivity to set the Oersted level to 2750, as shown below. Select Low Coercivity to set the Oersted Level to 300. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 106: Using The Magnetic Encoding Mode Option

    Type II cards commonly used in Japan. When the JIS II mode is selected, only Track 2 will be encoded. (Note: No encoding customization options are available with the JIS II mode.) Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 107: Selecting The Magnetic Track Options

    (Note #2: For most applications, the default settings for these options do not need to be changed.) Step Procedure Properly adjust the Magnetic Encoding options to change the ISO Standards for Tracks 1, 2, and 3. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 108: Selecting The Track Bit Density Option

    Select 75 BPI to change the bits per inch to 75 BPI. Select 128 BPI to change the bits per inch to 128 BPI. Select 210 BPI to change the bits per inch to 210 BPI. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 109: Selecting The Track Lrc Generation Option

    Select NO LRC to change the LRC Generation to none. Select Even Parity to change the LRC Generation to Even Parity. Select Odd Parity to change the LRC Generation to Odd Parity. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 110: Selecting The Track Character Size Option

    Select 5 Bits to change the bits per character to 5 BPC. Select 7 BPI to change the bits per character to 7 BPC. Select 8 BPI to change the bits per character to 8 BPC. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 111: Selecting The Track Character Parity Option

    Select No Parity to change the Character Parity to none. Select Even Parity to change the Character Parity to Even Parity. Select Odd Parity to change the Character Parity to Odd Parity Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 112: Selecting The Track Character Ascii Offset Option

    Step Procedure Select NULL to change the ASCII Offset to NULL. Select SPACE to change the ASCII Offset to SPACE. Select ZERO to change the ASCII Offset to ZERO. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 113: Selecting The Shift Data Left Option

    Step Procedure Select the Shift Data Left option to apply to all Tracks. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 114: Reviewing The Enable Mle Support Checkbox

    Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. Step Procedure Select Yes from the dropdown to allow the Driver to process the fragmented text. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 115: Selecting The Verify Magnetic Encoding Option

    Use this option to verify the encoding settings. Step Procedure Select this option to instruct the Printer to verify that all magnetic data has been correctly encoded on each card. (Note: This option is selecTable for both ISO and JIS II encoding modes.) •...

  • Page 116: Reviewing Iso Track Locations

    ISO 7811-2 Magnetic Stripe. Refer to the diagram (below) for Track locations. (Note: All standard Persona C25 Card Printers are capable of printing onto oversized cards; however, a special version of the Printer is required to encode the Magnetic Stripe of oversized cards.) 0.223" 0.353" 0.493"...

  • Page 117: Sending Track Information

    Specific Characters added: In other words, specific characters must be added to the magnetic Track data in order for the Printer Driver to know which data is to be encoded, which Tracks to encode, when the Track data stops and starts, and so forth.

  • Page 118: Reviewing Tracks 1, 2, And 3 (In Table Format)

    Data Entry Sending data to Track 1 ~1%JULIE ANDERSON^623-85-1253? Sending data to Track 2 ~2;0123456789? Sending data to Track 3 ~3;0123456789? Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Field Valid Characters Separator 0-9, A-Z, Punct. (ASCII 32-95) (See the Table below.)

  • Page 119: Reviewing The Ascii Code And Character Table

    RESTRICTED USE ONLY Reviewing the ASCII Code and Character Table ASCII Code Character space " & Persona® C25 Card Printer User Guide (Rev. 4.0) ASCII Code Character ASCII Code < > FARGO Electronics, Inc. Character...

  • Page 120: Selecting The Custom Non-Printable Area

    RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Custom Non-Printable Area Use this option to bring up the Non-Printable Area Setup window, shown on the next page. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 121: Using The Non-Printable Area Setup Window

    RESTRICTED USE ONLY FARGO Electronics, Inc. Using the Non-Printable Area Setup window Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 122: Selecting The Smart Encode Mode Option

    RESTRICTED USE ONLY FARGO Electronics, Inc. Selecting the Smart Encode Mode option Use this option to select either the No Smart Encode or the Single File Mode. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 123: Selecting The Disable Printing Option

    RESTRICTED USE ONLY Selecting the Disable Printing option Use this option to disable the printing capabilities of the Printer and still allow the Printer to encode cards. Step Procedure Select this option: • To encode or re-encode preprinted cards without wasting additional time, effort, or printing supplies.

  • Page 124: Selecting The Buffer Single Card Option

    RESTRICTED USE ONLY Selecting the Buffer Single Card option Use this option to force the Printer's memory to buffer, or hold, only one print job at a time. Step Procedure Select this option only to print to multiple Printers sharing print jobs over a network.

  • Page 125: Selecting The Calibration Window

    FARGO Electronics, Inc. Selecting the Calibration window Use this option to (a) control the position of the printable area in relation to the card, (b) calibrate Sensors, and (c) adjust the internal Printer settings. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 126: Using The Image Placement Controls

    Position values. • When adjusting these values, keep in mind that cards always remain in the same position while moving through the Printer, regardless of image orientation. • To illustrate this, the card illustration shown in the Image Position box will flip and rotate according to the Portrait, Landscape, or Rotate 180 Degrees selection.
  • Page 127 Use the Horizontal adjustment to move the image: • Move toward the card output side of the Printer if a positive number is entered. • Move toward the card input side of the Printer if a negative number is entered.

  • Page 128: Using The Sensor Calibration

    Wait for the Printer to beep twice to indicate a completed calibration. Click on the Self Test button to send a Self Test Print to the Printer. (Note: Use this test print procedure to ensure the computer is effectively communicating with the Printer, and that the Printer is functioning properly.)

  • Page 129: Selecting The Self Test Button

    RESTRICTED USE ONLY Selecting the Self Test button Use this option to send a Self Test page to the Printer. Step Procedure Click on the Self Test button to print out a test page and ensure that the computer is effectively communicating with the Printer, and that the Printer is functioning properly.

  • Page 130: Section 4: Cleaning

    RESTRICTED USE ONLY Section 4: Cleaning This section deals with the Printer’s internal and external maintenance in regards to the unit's cleaning and general upkeep. The Printer should be cleaned on a regular basis to insure that the Printer consistently produces high quality output.

  • Page 131: Cleaning The Printhead

    This procedure should be performed approximately every 250 prints or as needed depending on the cleanliness of your card stock and the environment in which the Printer is located. This procedure should also be performed if you notice a streak on the card where color was not transferred.

  • Page 132: Cleaning The Printer's Exterior

    RESTRICTED USE ONLY Cleaning the Printer’s Exterior The Printer has a durable casing that should retain its luster and appearance for many years. Steps Procedures Clean it only with a Cleaning Pad from the Printer Cleaning Kit. Caution: Do not use cleaning solvents of any kind or spray the cabinet with a cleaner.

  • Page 133: Cleaning The Card Feed Rollers

    Refer to Steps 2 to 5 (in this procedure) to clean all these Rollers through a single, easy process: a. Open the Printer's Top Cover, and remove all card, print ribbon, from the Printer. b. Leave the Printer power ON and the Top Cover open throughout this procedure.
  • Page 134 Repeat this cleaning procedure as needed. c. After the cleaning procedure is finished, re-install media, close the Printer's Top Cover, and turn the Printer power OFF and ON to reset the Printer. Be sure to use either clear tape or masking tape. (Note: If the cleaning kit is not available, adhesive tape is also an effective method for removing lint and debris from the Rollers.)

  • Page 135: Cleaning The Drive Rollers

    Printhead’s life, and maintain higher quality output. Clean the Cleaning Rollers during every ribbon change or after every 250 prints. (Note: The Cleaning Rollers remove the dust particles from the top and bottom of a blank card as it feeds into the Printer.) Step Procedure Open the Top Cover of the Printer by pressing its Cover Release button.
  • Page 136 Reach down in between the empty Ribbon Drive Hubs and lift the Cleaning Roller Assembly straight up and out of the Printer. (Note: It may help to push in the spring loaded Ribbon Drive Hub when removing or inserting the Cleaning Roller Assembly.)
  • Page 137 RESTRICTED USE ONLY FARGO Electronics, Inc. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 138: Cleaning The Platen Rollers

    RESTRICTED USE ONLY Cleaning the Platen Rollers Clean the Printer's Platen Roller approximately every 1,500 prints or as needed depending on the cleanliness of the card stock and the environment in which the Printer is located. Step Procedure Clean if the Roller appears dirty or if the cards start showing speckles or debris on the printed surface.

  • Page 139: Cleaning The Magnetic Encoder

    The card will be passed through the encoder twice in an attempt to write data and to verify. • The Printer will be unable to read any data and will eject the card from the Printer. Press the On/Cancel button twice to reset the Printer.

  • Page 140: Section 5: Printer Setup

    Persona C25 Card Printer. Step Procedure While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items should be included with your printer: Printer, Power Supply, Cleaning Roller Assembly (pre-installed), Software Installation CD, Warranty Statement, and Registration Card.

  • Page 141: Packing The Persona C25 Card Printer

    Packing the Persona C25 Card Printer The purpose of this section to provide the User with a specific packing procedure for the Persona C25 Card Printer. Follow this instruction to pack the Card Printer for transport. Step Procedure Clean the inside of the Printer with deionized air.

  • Page 142: Applying Power

    The power supply included with the printer is a universal power supply properly configured for the power used in your country. To connect this power supply to the printer, locate the appropriate power cord for your country and refer to the following steps: Caution: The included power supply is designed for use only with the color ID card printer.
  • Page 143 Power is automatically applied to the printer when it is plugged in. Press the On/Cancel button if you wish to turn the printer OFF. If the printer will not be used for a long period of time, unplug the power supply cord from the wall outlet.

  • Page 144: Loading Cards Into The Printer

    RESTRICTED USE ONLY Loading Cards into the Printer The printer will hold a maximum of 100 cards in its Card Hopper (based on a standard CR-80 card size). The Printer automatically feeds each card and adjusts to each cardís particular size and thickness.
  • Page 145 Loading Cards into the Printer (continued) Step Procedure Insert the stack of cards into the printer by depressing the spring loaded Card Input Tray and placing the cards between the Card Input Guides. Always load cards with the top or primary print side facing up.

  • Page 146: Using Your Card Printer

    Using your Card Printer Connecting the Printer to your Computer Your card printer is designed to be used with nearly any IBM-PC or compatible running Windows 3.1x, Windows 95/98, or Windows NT. A minimum of a 486 DX class computer with 8MB RAM or higher is required.
  • Page 147 Procedure Connect the other side to the back of your PC at the PARALLEL connector. (Note: The printer must have its Ready LED light illuminated to receive data.) If the light is not ON, press the Pause/Resume button. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 148: Installing The Windows Printer Driver

    • If you would like to provide others with these instructions, however, the following describes how to install the printer driver for the first time. The latter part of this section also describes how to install printer driver updates. Persona® C25 Card Printer User Guide (Rev. 4.0)

  • Page 149: Installing The Printer Driver From The Software Installation Cd

    Before installing an updated printer driver version, always delete the existing printer driver version from your system. To do this, select Start, Programs and point to the Card Printer folder. Then, select the Uninstall Printer Driver icon for your specific printer model.

  • Page 150: Downloading

    You will then be prompted to "Save this program to disk." • Click OK, then choose the folder in which you would like to save the printer driver file. You may wish to save it in an empty folder to prevent mingling its files with others already on your computer.

  • Page 151: Installing The 32-Bit Print Spooler For Windows 95/98

    RESTRICTED USE ONLY Installing the 32-Bit Print Spooler for Windows 95/98 The printer ships with a print utility program called the 32-Bit Print Spooler. This print spooler is located on the Software Installation CD and is for use only with Windows 95/98.
  • Page 152 This tab tells you the name and status of each job in the queue and shows you the order in which the jobs will print if you have sent multiple jobs to the printer. A control button is also provided which allows you to delete every job listed in the queue. To delete the job currently being printed, simply select the Cancel Print button under the Current Job tab.)

  • Page 153: Setting Up The Printer Driver

    Most applications allow you to change these same printer driver options from their own Print screens. This means that you do not have to go back to the main printer setup window each time you want to change a setting or option in the printer driver. These applications will usually give you the same choices and options, but in a slightly altered format.

  • Page 154: Section 6: Fargo Technical Support

    Contact FARGO Technical Support via the Web: http://www.fargo.com/tech_support/contact_tech_support.asp Position a phone near the Printer and Computer so FARGO technicians can help to help troubleshoot the Printer(s). Please have a self-test and a sample card ready when calling FARGO Technical Support.

  • Page 155: Glossary Of Terms

    ISO. AS400 An IBM operating system running on a main frame. DTC500 Fargo Printers are built with fonts saved in the Printer memory so users of AS400 can write escape codes and print from the Printer. ASCII (American A standard for processing information in computer processors.
  • Page 156 Buffer A block of memory, in the Printer or PC, that holds print files until the processor is ready to print them. Cable...
  • Page 157 Compressed air Air stored in a tank or produced by an aerosol can, delivered by through nozzle at a high speed. Used in the Printer to blow out debris. Contrast The degree of difference in luminance of two areas.
  • Page 158 Driver, but can be reset to the factory values usually through the push of the default button. The default values for the firmware are usually denoted on a label attached to the Printer. Defrag Abbreviation for defragmenting. The process of reformatting data on a hard drive so that it uses space more efficiently.
  • Page 159 Typically, it works as a pass-through device and is connected in serial to the parallel cable. The smallest unit of an image that the Printer is able to produce. The smaller the dot, see dot pitch, the sharper the image.
  • Page 160 E-card Docking The device in the Printer that accepts smart cards with an ISO Station smart card contact station. This allows the user to write to the smart card chip with a standard RS-232 interface in the back of the Printer or with the optional built-in encoder.
  • Page 161 A Printer that also laminates would have both a print engine and a engine. EOF (End Of Form) The trailing edge of the card, detected to indicate when the Printer should stop printing. EPP (Enhanced...
  • Page 162 A Windows standard for protocol between Drivers and Interface (GDI) applications and the Windows interface. An application uses a Driver to rasterize the data in the format necessary for the Printer but also for the Windows interface to execute the print commands.
  • Page 163 A high capacity storage device in a PC consisting of non- removable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply. HDP (High Definition The High-Definition Printing process prints full-color images onto Printing™)
  • Page 164 Input Any data or material being transferred to the Printer. Input Hopper The area of the Printer that stores the blank cards, ready to print. Intermediate Transfer A thin flexible material coated with a resin material into which the Media (InTM) dye is transferred from the ribbon by the printhead.
  • Page 165 A semiconductor that emits light when a current is applied. Diode) Media A generic reference to anything onto which the Printer can transfer an image including cards, ribbon, and film. LoCo (Low The coercivity value of magnetic media between 250 - 600 Oe Coercivity) (ISO 7811-2).
  • Page 166 System) computer's operations and applications. The Driver used for any given OS will differ from other platforms. The correct version Driver must be loaded for the Printer to interface with the OS and the application to print. Output Any product of the Printer including card image, encoded data, and lamination.
  • Page 167 Peripheral Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and may be the source of communication problem. Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.
  • Page 168 Print Job A file of one or more cards for the Printer to print, including image data and Printer functions, transmitted through the parallel interface and at times stored temporarily in the print buffer and spooler.
  • Page 169 Term Definition Printhead The device on a Printer that produces the image on the media. Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.002" thick clear, dye receptive film on the surface of the identification card, and is the primary component of the identification card cores.
  • Page 170 Authorization number) Roller Elements of the Printer used for the transport of media consisting of a rotating steel shaft (for ribbon) or a rotating steel shaft with a rubber cylinder installed at the shaft midpoint (for moving cards). Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.
  • Page 171 Driver or stored in the Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. Serial The transfer of data, one bit at a time and in sequential order, communications using a single wire.
  • Page 172 A computer application that allows the spooling of print jobs. Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background.
  • Page 173 An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system. TOF (Top of Form) The leading edge of the card, as it travels through the Printer. Track The area on a mag stripe designated to contain the magnetic data string.
  • Page 174 UI function for specific, older operating systems where it is necessary to bypass the layers of the operating system in order to connect directly to the Printer port. Do not use this option for newer operating systems because it will disable the Printer Management function.
  • Page 175 The designation of colored ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Overlay (O), and Black (K) (used for backside, black only printing). Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc.

  • Page 176: Index

    Cache, 156 calibrate Sensors, 125 Calibrate tab, 120, 125 Calibrating, 156 Card Capacity, 11 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Card Cleaning Cartridge, 13, 133 card contamination, 133 Card Design, 21 Card Feed Rollers, 133, 134...
  • Page 177 Direct-to-Card (DTC) Printing, 158 Disable Printing option, 123 disk cleanup utility, 33 Dither, 158 dither method, 91 DMA (Direct Memory Access), 156 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Dongle, 158 Dot, 158 Dot pitch, 158 Download, 158...
  • Page 178 Head-down Failed, 23 Headlift error message, 40 Headlift Motor, 40 Head-up Failed, 24 Heat Seal, 162 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Heat sink, 162 HiCo (High Coercivity), 162 high-coercivity, 107 high-resolution, 24-bit color images, 56...
  • Page 179 Multiple Page Document, 100, 102 Network, 165 No Shield Loaded, 25, 26 No SmartShield, 102 None, 86 number of Copies, 81 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Oersted (Oe), 165 Offset, 165 On LED Light, 13 On/Cancel button, 138...
  • Page 180 Ready LED Light, 14 Reboot, 168 Registration, 168 Resident Font, 168 Resin, 168 Resin Black Panel, 17 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. Resin Dither, 84 resin printing problem, 52 Resin Thermal Transfer, 12 Resolution, 169...
  • Page 181 Track Data Note, 118 Track number (1, 2, or 3), 117 Tracks 1, 2, and 3, 107, 118 troubleshoot the Printer, 153 Troubleshooting, 172 Persona® C25 Card Printer User Guide (Rev. 4.0) FARGO Electronics, Inc. TrueType (TT), 172 TÜV-GS, 9 UL, 9...

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