Contact Information; Web Site Services; Nec Solutions (America), Inc. Support Services - NEC POWERMATE eco Service And Reference Manual

This chapter contains information about the available services and support from NEC Solutions
(America), Inc.

Contact Information

The following table lists the telephone number and Web addresses for the NEC Solutions
(America), Inc. service and support functions.

NEC Solutions (America), Inc. Support Services

Service
NEC Solutions (America), Inc. Web site
(Mobile Solutions Division)
Support services Web site
Phone to support services
(U.S. and Canadian customers only)
E-mail to support services

Web Site Services

If you have access to the Internet (via a network or modem connection), you can access the
Mobile Solutions Division at the NEC Solutions (America), Inc. Web site. You can do this
through a commercial online service or through your Internet account. The NEC Solutions
(America), Inc. Web site contains general information about NEC Solutions (America), Inc. and
its products. The Web site also contains press releases, reviews, and service and support
information.
Look in the Service and Support area for the following:
technical documentation, including Frequently Asked Questions, user's guides, reference
manuals, and warranty information
BIOS updates, drivers, and setup disk files to download
contact information, including telephone numbers for Technical Support and links to vendor
Web sites
an automated e-mail form for your technical support questions
a Depot Repair Form for sending a system out for repair service.
To access the Mobile Solutions Division at NEC Solutions (America), Inc. Home Page, enter the
following Internet Uniform Resource Locator (URL) in your browser:
www.necsolutions-am.com\mobilesolutions
To access the Mobile Solutions Division at NEC Solutions (America), Inc. Support Page, enter
the following Internet URL in your browser:
http://support.neccomp.com
8-2 Services and Support
Contact Information
www.necsolutions-am.com\mobilesolutions
support.neccomp.com
1-800-632-4525
op.system.support@necsam.com