NEC POWERMATE eco Service And Reference Manual page 85

Problem
CD-ROM drive
malfunction (cont'd)
7-8 Troubleshooting
Problems and Solutions
Symptom
No sound from disc.
Cannot access drive.
Solution
1. Check that system power is on and
volume control on system side adjusted.
2. Check audio software settings.
3. Check disc for dirt, scratches, label side
up.
4. Check that driver software is loaded and
not corrupted.
5. Replace drive.
6. Replace interface board (see Chapter 3).
7. Replace system board (see Chapter 3).
1. Check that driver software is loaded and
not corrupted.
2. Check that drive is secured in the optical
drive bay connector (see Chapter 3).
3. Check the interface cable. Replace as
necessary.
4. Check the AC power adapter. Replace as
necessary.
5. Check the system board. Replace as
necessary.