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Before You Call
Solutions to Common Problems
OCCURRENCE
Oven smokes excessively
during
broiling.
POSSIBLE
CAUSE/SOLUTION
Meat is too close to the broil element. Reposition the rack to provide more clearance
between the meat and the oven broil element.
Meat is not properly prepared. Remove excess fat from meat. Remove remaining fatty
edges to prevent the meat from curling, but do not cut into the lean of the meat.
Broiler Pan used without the Broiler Pan Insert or insert is covered with foil. DO NOT use the
Broiler Pan without the Broiler Pan Insert or cover the insert with foil.
Broiler Pan or Broiler Pan Insert needs to be cleaned. Excessive smoking is caused by a
build-up of grease or food spatters. Clean the Broiler Pan and insert on a regular basis.
Oven door is open. Oven door should be closed when broiling.
Oven electronic control beeps and
displays "F1, F3" or "F9".
This oven is equipped with a state of the art electronic oven controller. Among the many
features is a full time oven circuit diagnostics system. The controller constantly monitors the
internal circuitry as well as several crucial oven circuits to insure they are all operating
correctly. If at any time one of these systems fails, the controller will immediately stop the
current operation and beep continuously
(flashing an error code of "F1, F3" or "Fg" in the
controller display window.
Oven control beeps when you try
to enter times or temperatures
Electronic control has detected a fault condition. Press STOP/CLEAR
to clear the display and
stop beeping. Reprogram oven. If fault remains, record fault number. Press STOP/CLEAR
and
call 1-800-4-MY-HOME®
(See back cover).
The oven control will only accept correct responses and/or the minimum number of allowable
entries for the appropriate feature. The oven control is designed to prevent accidental entries.
Review the instructions in this Use & Care Guide for the feature you are trying to use. Also
review the minimum and maximum temperature
entries for the feature you are trying to set on
page 14 in this Use & Care Guide.
Poor baking results.
Many factors affect baking results. Make sure the proper rack position is being used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the
set temperature
before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. If you feel the oven is cooking too hot or cool. See "Adjusting
the Oven Temperature"
in this Use & Care Guide.
Self-Cleaning
cycle does not work.
Controls are not set properly. Follow instructions in the Self-Cleaning
section.
Self-cleaning
cycle was interrupted.
Stop time must be set 2 to 4 hours past the start time.
Follow steps under "Stopping or Interrupting
a Self-Clean
Cycle" in the Oven Cleaning
section.
Soil is not completely removed.
Set Self-Clean cycle for a longer cleaning time.
Failure to clean bottom front, top of oven or door areas outside oven seal. These areas are not
in the Self-Cleaning
area, but get hot enough to burn on food residue. Clean these areas before
starting the Self-Clean cycle. Burned-on residue may be cleaned with a stiff nylon brush and
water or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive
smoking from oven
Excessive spillovers in oven, especially for pie spillovers or large amounts of grease on the
vent.
oven bottom. Wipe up excessive spillovers before starting the Self-Clean cycle. If flames or
excessive smoke are present, stop the Self-Clean cycle and follow the steps under "Stopping
or Interrupting the Self-Clean Cycle" in the Oven Cleaning section.
37
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