Before Calling For Service - Kenmore 5969535680 Use And Care Manual

Before Calling For Service
Save the time and expense of a service call by checking for these common problems before calling for
service.
Refrigerator does not
operate
If the refrigerator still
won't operate
If food temperature
appears too warm
If the refrigerator or
ice cubes have an
odor
If the temperature
controlled meat
drawer is too warm
Is the electric power cord plugged in?
Is a fuse or circuit breaker open? Check by plugging another
appliance or lamp into the same wall outlet.
Do the interior lights work? A dim light indicates low voltage or
a weak bulb.
If the lights work and the freezer control is on, but the two fans
and compressor are not operating, the refrigerator is likely in
the defrost cycle.
• Take the necessary steps to preserve stored food. Dry ice may be
placed in freezer compartment to preserve food until service is
completed.
Warranty does not cover food loss,
• Unplug the refrigerator and keep doors closed until repair is
complete.
• Check the steps above to be sure refrigerator is operating
properly.
• Has a large amount of food recently been added? Allow
adequate time for food to cool and to reach freezing
temperature.
• Are any wire shelves covered with foil or plastic, preventing
proper air flow?
• Is the condenser coil area clean? See page 15.
• Adjust refrigerator and/or freezer temperature controls. See
page 5.
• Check refrigerator return air grille, to left of lower crisper at
bottom rear of compartment, for adequate clearance.
• Clean the inside of the refrigerator and/or freezer. See page 15.
• Use freezer containers or freezer wrap and cover all foods
tightly.
• Clean drain pan.
• Is meat drawer properly positioned, so air supply hole aligns
with inlet tube on left side wall of refrigerator?
• Slide meat drawer control to a colder setting.
• Adjust freezer control to a colder setting.
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