Table of Contents
Advertisement
Quick Links
SmartLink 4020
Analog VoIP SoHo Router
User Manual
Important
This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in
an industrial environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
WWW:
www.patton.com
Part Number: 07MSL4020-GS, Rev. F
Revised: February 9, 2012
Advertisement
Table of Contents
Related Manuals for Patton electronics SL4020
Summary of Contents for Patton electronics SL4020
-
Page 1: Smartlink 4020
SmartLink 4020 Analog VoIP SoHo Router User Manual Important This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in an industrial environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007... - Page 2 Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: support@patton.com Trademark Statement The terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of Pat- ton Electronics Company.
-
Page 3: Summary Table Of Contents
Summary Table of Contents General information ... 20 SmartLink installation... 22 3 Home... 25 4 Network—WAN... 28 Network—LAN ... 38 Telephony ... 44 System ... 61 Documentation ... 80 Logout ... 82 Contacting Patton for assistance Compliance information ... 88 Specifications ... -
Page 4: Table Of Contents
Table of Contents Summary Table of Contents Table of Contents ... 4 List of Figures ... 13 List of Tables ... 15 About this guide ... 16 Audience... 16 Structure... 16 Precautions ... 17 Safety when working with electricity General observations ...18 Typographical conventions used in this General conventions... - Page 5 SmartLink 4020 User Manual Enabled ...30 Service ...30 Protocol ...30 Interface Status ...30 Network Settings ...30 Dynamic IP Assignment IP address ...30 MAC address ...31 Subnet Mask ...31 Default Gateway ...31 Domain name ...31 DNS address ...31 DynDNS address ...31 VLAN ...31 Priority Tag...
- Page 6 SmartLink 4020 User Manual ToS/DiffServ...36 Saving your work ...37 Network—LAN ... 38 Settings...39 Network Settings ...39 Saving your work ...39 DHCP...39 Server Settings ...40 Client IP Address Range Client Network Information Domain Name ...40 DNS Server ...40 Static Address Assignment ...40 Viewing the DCHP Client Table Saving your work...
- Page 7 SmartLink 4020 User Manual Gateway Settings ...49 Dial Plan ...49 SIP Extensions ...50 Support PRACK method Encode SIP URI with user parameter Send INVITE with Timer header Call Hold using C=0.0.0.0 Send NOTIFY ...50 RTP Telephone Event Configuration VoIP VLAN Configuration SIP Parameters ...51 Hook Flash MIME Type...
- Page 8 SmartLink 4020 User Manual Call Transfer ...56 Dialing by IP Address ...56 Speed Dial ...56 Message Waiting Indicator Call Forward on Busy ...57 Conditional Call Forward Call Waiting ...57 Anonymous Call Reject Caller ID ...57 Call Return ...57 Do Not Disturb ...57 Self Caller ID Block ...57...
- Page 9 SmartLink 4020 User Manual Saving your work ...65 Configuration...65 Logging ...65 Enable Syslog ...65 Syslog Server ...65 Enable Debug ...66 Debug Server ...66 Debug Connect Port ...66 Saving your work ...66 Service Access ...67 Enable HTTP ...67 Enable Ping Reply ...67 Saving your work ...67...
- Page 10 SmartLink 4020 User Manual Call Waiting (call alternative) Call Conference ...73 Call Conference Drop ...73 Call Transfer ...73 Voicemail access ...73 Call Forward Busy Destination Hotline ...74 Control Timer Values ...74 Hook Flash Timer ...74 SIP Session Timer value Conditional Call Forwarding Timer Warm Line Delay ...74 Interdigit Timer...
- Page 11 SmartLink 4020 User Manual Auto Upgrade URL ...78 Saving your work ...78 Manual Upgrade ...78 Reload ...79 Documentation ... 80 Introduction ...81 Logout ... 82 Introduction ...83 Contacting Patton for assistance Introduction ...86 Contact information...86 Patton support headquarters in the USA Alternate Patton support for Europe, Middle East, and Africa (EMEA) Warranty Service and Returned Merchandise Authorizations Warranty coverage...
- Page 12 SmartLink 4020 User Manual Table of Contents Calling Features ... 96 Introduction ...97...
-
Page 13: List Of Figures
List of Figures SmartLink 4020 ............... . 21 SmartLink 4020 installation diagram . - Page 14 SmartLink 4020 Getting Started Guide Ring Setting section of Localization window ........... 75 FXS Port Polarity section of Localization window .
-
Page 15: List Of Tables
List of Tables General conventions ..............19 Bellcore standard ring cadence patterns . -
Page 16: About This Guide
About this guide This guide describes using the SmartLink 4020 router. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 20 provides information about router features and capabilities •... -
Page 17: Precautions
SmartLink 4020 User Manual Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. sonal injury. are intended to prevent situations that could result in property damage or impaired functioning. -
Page 18: Safety When Working With Electricity
SmartLink 4020 User Manual Safety when working with electricity • This device contains no user serviceable parts. The equipment shall be returned to Patton Electronics for repairs, or repaired by qualified service personnel. WARNING • The external power adapter shall be a listed Limited Power Source rated for an output of 12VDC, 1A . -
Page 19: Typographical Conventions Used In This Document
SmartLink 4020 User Manual Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Convention Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec- Garamond blue type tion heading. -
Page 20: General Information
Chapter 1 General information Chapter contents SmartLink 4020 overview...21... -
Page 21: Smartlink 4020 Overview
SmartLink 4020 User Manual 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink product is an effec- tive and flexible solution for small offices and telecommuters to access Internet-based telephone services and corporate intranet systems across established LAN and Internet connections like xDSL and cable modems. -
Page 22: Smartlink Installation
Chapter 2 SmartLink installation Chapter contents Installing the router ...23... -
Page 23: Installing The Router
SmartLink 4020 User Manual Installing the router Do the following: Power adapter Power 12V, 1A Power jack Reset button Figure 2. Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be installed in a dry environment with sufficient space to allow air circulation for cooling. -
Page 24: Router Front Panel Leds
SmartLink 4020 User Manual Note The SmartLink has automatic MDX (auto-crossover) detection and configu- ration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable. Connect to the Internet service provider. The external router power supply automatically adjusts to accept an input voltage from 100 to 240 VAC (50/60 Hz). -
Page 25: Home
Chapter 3 Home Chapter contents System information ...26 System Uptime ...26 WAN IP Address ...26 LAN IP Address ...26 MAC address ...26 Application Version ...27 Config Date ...27 Security ...27 Application Code Version Downloader Code Version System Status...27 SIP Messages Sent ...27 SIP Messages Received ...27... -
Page 26: System Information
SmartLink 4020 User Manual 3 • Home System information Figure 4. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink 4020 has been operating since the last time it was reloaded (either by powering the unit off and then on again, or by selecting System > Reload). WAN IP Address The IP address of the SmartLink 4020 on the WAN interface. -
Page 27: Application Version
SmartLink 4020 User Manual 3 • Home Application Version The SmartLink firmware version number. Config Date The date of the configuration file that was downloaded from an auto-upgrade server. Security Indicates that the SmartLink web interface utility has been secured with a password. To configure a password, see section “Set Security Password”... -
Page 28: Network-Wan
Chapter 4 Network—WAN Chapter contents Status ...30 Interface Status ...30 Enabled ...30 Service ...30 Protocol ...30 Interface Status ...30 Network Settings ...30 Dynamic IP Assignment IP address ...30 MAC address ...31 Subnet Mask ...31 Default Gateway ...31 Domain name ...31 DNS address ...31 DynDNS address... - Page 29 SmartLink 4020 User Manual WAN Priority Tag (IEEE 802.1q) Saving your work ...35 QoS (Quality of Service) ...36 Enable Voice QoS ...36 Assured Bandwidth for Voice Maximum Uplink Bandwidth Allowed Saving your work ...36 ToS/DiffServ...36 Saving your work ...37 ...35 ...36 ...36 4 •...
-
Page 30: Status
SmartLink 4020 User Manual 4 • Network—WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. Service Either Routed or Bridged, displays whether the SmartLink’s WAN interface connection is operating in a routed or bridged mode. -
Page 31: Mac Address
SmartLink 4020 User Manual MAC address The MAC address of the WAN Ethernet interface in the SmartLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.255.0.0 for a network ID of 192.5.0.0 tells the switch to accept traffic des- tined for IP addresses that begin with 192.5—all other packets are ignored. -
Page 32: Internet Configuration
IP of the DNS Server, if applicable. • Host name (the name will identify the computer on the Internet, such as SL4020.patton.com). • Domain name (the name that will identify one or more IP addresses). For example, the patton.com domain is used by Patton Electronics Company. -
Page 33: Wan Pppoe Configuration
Prior to Dynamic DNS, dynamically assigned IP address changes could not be automatically reflected in DNS. As a result, VoIP devices like the SL4020 could not always be located on the Internet by DNS name. This is especially true for cable modem and ADSL services that use DHCP to assign addresses to customers. -
Page 34: Configuring Dynamic Dns
(see figure 3. Host Name: The host name is the name of the SL4020 as registered on the DYNDNS service. 4. Username: The user name is the user name as registered on the Dynamic DNS service. 5. Password: The password is the password as registered on the Dynamic DNS service. -
Page 35: Mtu Size
SmartLink 4020 User Manual MTU Size Figure 10. MTU section of the Settings window MTU (Maximum Transfer Unit) Size The size limit (bytes) of the packet for all outgoing packets. WAN VLAN Configuration The SmartLink 4020 can mark outgoing Ethernet frames on the WAN interface with VLAN and priority tags. Other devices on the LAN can use the tags to control how frames from the SmartLink 4020 are processed. -
Page 36: Qos (Quality Of Service)
SmartLink 4020 User Manual 4 • Network—WAN QoS (Quality of Service) Figure 12. QoS window Enable Voice QoS Enable or disable the voice quality of service function. When QoS is enabled, the SmartLink 4020 will priori- tize and rate-limit the introduction of voice and data traffic onto the WAN interface. Assured Bandwidth for Voice This parameter defines the guaranteed bandwidth for voice traffic on the WAN interface (in kbits/sec). -
Page 37: Saving Your Work
SmartLink 4020 User Manual 4 • Network—WAN Saving your work When you are finished configuring ToS/DiffServ settings, click the button to save Save ToS/DiffServ Settings the changes. ToS/DiffServ... -
Page 38: Network-Lan
Chapter 5 Network—LAN Chapter contents Settings...39 Network Settings ...39 Saving your work ...39 DHCP...39 Server Settings ...40 Client IP Address Range Client Network Information Domain Name ...40 DNS Server ...40 Static Address Assignment Viewing the DCHP Client Table Saving your work ...40 Routing ...41... -
Page 39: Settings
SmartLink 4020 User Manual 5 • Network—LAN Settings Figure 14. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the button to save the changes. Save Settings DHCP These configuration parameters are for the SmartLink 4020’s internal DHCP server that will provide IP net-... -
Page 40: Server Settings
SmartLink 4020 User Manual 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port. Client IP Address Range Minimum and maximum limits on the range of IP addresses that will be allocated by DHCP to LAN attached devices. -
Page 41: Routing
SmartLink 4020 User Manual Routing These configuration parameters are for the internal router. Note These parameters only apply when the Device Operating Mode is set to Router (see section “Device Operating Mode” Dynamic Routing Whether or not dynamic routing on the interfaces is enabled/disabled. Static Routing Under Static Routing, you can specify the routing paths of your internal network. -
Page 42: Port Forwarding
SmartLink 4020 User Manual 5 • Network—LAN Port Forwarding Figure 19. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be forwarding to the LAN, including port range, protocol (Both, TCP or UDP), and destination IP address. -
Page 43: Filter Ip Range
SmartLink 4020 User Manual 5 • Network—LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface. Typically this is used to block access to the Internet Saving your work When you are finished configuring settings, click the button to save the changes. -
Page 44: Telephony
Chapter 6 Telephony Chapter contents VoIP Status ...47 VoIP Server Registration Status Current Server ...47 Domain ...47 Base RTP Port ...47 Phone Line Status ...47 Registration Status ...47 User Name ...48 Caller ID Setting ...48 Subscribed for Voicemail Messages waiting ...48 ...48 SIP Configuration... - Page 45 SmartLink 4020 User Manual Audio/CODEC Configuration...53 CODECS ...53 Packetization ...53 Jitter Buffer ...53 FAX without T.38 (Use G.711 fax) Saving your work ...54 Phone 1 & Phone 2...54 User Information ...55 Phone Number ...55 User Name ...55 Port ...55 CallerID Name ...55 Password ...55...
- Page 46 SmartLink 4020 User Manual Outgoing Call Block ...59 Digit Pattern ...59 HTTP Digest Setting ...59 Saving your work ...59 Speed Dial...60 Line 1 Speed Dial Settings Speed Dial Serv ...60 Speed Dial 1–8 Phone Number/IP Dialing Line 2 Speed Dial Settings Speed Dial Serv ...60 Speed Dial 1–8 Phone Number/IP Dialing...
-
Page 47: Voip Status
SmartLink 4020 User Manual VoIP Status VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records (DNS-SRV). Domain The VoIP domain name is the domain name that is hosting the VoIP server. Base RTP Port Displays the base RTP port number for the RTP-RTCP port pair. -
Page 48: User Name
SmartLink 4020 User Manual • No Registration—The SmartLink 4020 is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized—A SIP final status message status of 401 or 407 has been received from the SIP server. -
Page 49: Sip Configuration
SmartLink 4020 User Manual SIP Configuration Figure 22. SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be discovered via DHCP on the WAN interface. When found, the dis- covered server will be listed as the Current Server. -
Page 50: Sip Extensions
SmartLink 4020 User Manual 6 • Telephony SIP Extensions Figure 24. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI. -
Page 51: Sip Parameters
SmartLink 4020 User Manual 6 • Telephony Figure 26. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 27. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. SIP Timer Values (milliseconds) SIP T1. -
Page 52: Nat Traversal
SmartLink 4020 User Manual 6 • Telephony NAT Traversal Figure 28. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider. -
Page 53: Audio/Codec Configuration
SmartLink 4020 User Manual Audio/CODEC Configuration Figure 29. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be turned on in the SmartLink 4020. • Preferred-Codec column: Select the codec to be used as the first choice when encoding voice Packetization Configure the packet sending increment. -
Page 54: Fax Without T.38 (Use G.711 Fax)
FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmis- sions initiated by the originator of the fax. The fax transmissions will be transported using G.711 fax pass- through. -
Page 55: Phone 1 & Phone 2
SmartLink 4020 User Manual 6 • Telephony User Information Figure 30. User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the VoIP SIP registration or call invitation. Port Specify the signaling port. -
Page 56: Call Forward All
SmartLink 4020 User Manual 6 • Telephony Figure 31. Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service—All received calls will be forwarded to the destination specified under the call forwarding settings. -
Page 57: Call Forward On Busy
SmartLink 4020 User Manual 6 • Telephony Call Forward on Busy Enable call forward on busy service. Conditional Call Forward Enable call forward selective service. Call Waiting Enable call waiting service. Anonymous Call Reject Enable block anonymous calls service—When enabled, calls from anonymous callers will be blocked. Caller ID Enable caller ID service. -
Page 58: Warm Line Number
SmartLink 4020 User Manual 6 • Telephony Warm Line Number Input the number for Warm Line function—The warm line function provides a delay period after the tele- phone goes off-hook for the user to dial a number different than that specified for the warm line. If the delay period has expired with no number being dialed, the warm line number will be dialed. -
Page 59: Incoming Call Block
SmartLink 4020 User Manual Incoming Call Block Figure 35. Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block. Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on the digit pattern dialed. For example: outbound call blocking may be used to prevent an end user from dialing long distance or toll calls. -
Page 60: Speed Dial
SmartLink 4020 User Manual 6 • Telephony Speed Dial Figure 38. Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. Line 2 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. -
Page 61: System
Chapter 7 System Chapter contents Set Security Password ...64 Web Page Protect ...64 New Root Password ...64 New User Password ...64 Confirm new password ...65 Saving your work ...65 Configuration...65 Logging ...65 Enable Syslog ...65 Syslog Server ...65 Enable Debug ...66 Debug Server ...66... - Page 62 SmartLink 4020 User Manual Speed Dialing ...72 Income Caller ID ...72 Self Caller ID Block ...72 Calling Prefix Keys ...72 Call Return ...72 Warm Line ...72 Speed Dial ...72 Call Forward All ...73 IP Dialing ...73 Call Hold ...73 Call Waiting (call alternative) Call Conference ...73 Call Conference Drop...
- Page 63 SmartLink 4020 User Manual Write Community ...77 SNMP System Configuration System Description ...77 System Object Id ...77 Saving your work ...77 Auto Upgrade...77 Routine Upgrade every xxx day(s) Enable Auto Upgrade ...78 Auto Upgrade Protocol ...78 Upgrade Server ...78 Auto Upgrade URL ...78 Saving your work ...78...
-
Page 64: Set Security Password
SmartLink 4020 User Manual 7 • System Set Security Password Figure 39. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web access protection. When set to YES, a password will be required to access the SmartLink 4020 web configuration interface. -
Page 65: Confirm New Password
SmartLink 4020 User Manual Confirm new password Re-enter the password for confirmation. Saving your work When you are finished configuring security settings, click the Configuration Logging Enable Syslog Enable or disable system logging. During normal operations, Syslog should be turned off. A sample Syslog record of a complete call is shown below. -
Page 66: Enable Debug
SmartLink 4020 User Manual Enable Debug Enable or disable System Debug. Debug Server The debug server IP address and port. This specifies the server for logging SmartLink 4020 debug information. Debug information can be sent to a syslog server. A sample record of debug output is shown below: SYSLOG 07-07-2005 14:49:09 Local7.Debug 10.10.22.13 **EndPoint State: StateConnect ==>... -
Page 67: Service Access
SmartLink 4020 User Manual Service Access Enable HTTP When checked access to the web configuration interface (HTTP) of the SmartLink 4020 through the WAN interface port is enabled. Note If the Enable HTTP option is not checked, your WAN service provider will no longer be able to access the SmartLink 4020 to make configuration changes. -
Page 68: Call Progress Tones
SmartLink 4020 User Manual Call Progress Tones The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the checkbox, Call Progress Tones synchronization has been selected. -
Page 69: Busy Tone
SmartLink 4020 User Manual 7 • System Busy Tone Played when a 486 RSC is received for an outbound call. Ring Back Tone Played for an outbound call when the far end is ringing. Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Distinctive Ring Setting 1–8 The SmartLink 4020 Distinctive Ring Settings window (see figure... -
Page 70: Supplementary Service Keys
SmartLink 4020 User Manual Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | "RING_1" | "RING_2" | "RING_3" | "RING_4" | "RING_5" | "RING_6" | "RING_7" | "RING_8" | "RING_9" Idle ::= "IDLE" Active ::= "ON"... -
Page 71: Call Forward All
SmartLink 4020 User Manual 7 • System Figure 44. Supplementary Service Keys section of Localization Window Call forward All Enables or disables the unconditional call forwarding feature. Call forward on Busy Enables or disables the call forwarding on busy feature. Call forward selective Enables or disables the call forwarding on busy feature. -
Page 72: Speed Dialing
SmartLink 4020 User Manual Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls. Calling Prefix Keys Calling Prefix Keys and other configuration parameters define the behavior of the calling feature. -
Page 73: Call Forward All
SmartLink 4020 User Manual 7 • System *7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 3019751000 will be called. Call Forward All Configures the number to unconditionally forward all calls to. To configure call forward all enter the calling prefix key (*73 is the factory default), the number to dial and then on hook the phone. -
Page 74: Hotline
SmartLink 4020 User Manual 7 • System tone after entering the calling prefix key. Before using, call forward busy must be enabled using the activate sequence defined in the supplementary service table. Example: *743019751000 and on-hook the phone. All calls received will forward to 3019751000 when the phone is busy. -
Page 75: Interdigit Timer
SmartLink 4020 User Manual 7 • System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings”... -
Page 76: Ring Frequency
SmartLink 4020 User Manual 7 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 49. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. Caller Conn Polarity Polarity after outbound call connected. -
Page 77: Snmp Community Configuration
SmartLink 4020 User Manual 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public. Write Community The community name used by the SNMP manager when setting SNMP data items in a client’s MIB. The default value is public. -
Page 78: Enable Auto Upgrade
SmartLink 4020 User Manual 7 • System Enable Auto Upgrade Enable or disable auto upgrade—If enabled, the SmartLink 4020 will automatically check the upgrade server on a periodic basis for new system firmware and software upon reload or power cycle. Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server... -
Page 79: Reload
SmartLink 4020 User Manual Reload Reloading the system will terminate all network connections and restart your browser connection. Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. Chose the Reload and execute Downloader Application option, to being downloading, once you reload the system. -
Page 80: Documentation
Chapter 8 Documentation Chapter contents Introduction ...81... -
Page 81: Introduction
SmartLink 4020 User Manual 8 • Documentation Introduction Clicking the link (see figure 54) connects to the Patton website to display the most current ver- Documentation sion of the SmartLink 4020 User Manual in portable document format (PDF). Figure 54. Documentation link Introduction... -
Page 82: Logout
Chapter 9 Logout Chapter contents Introduction ...83... -
Page 83: Introduction
SmartLink 4020 User Manual 9 • Logout Introduction Clicking (see figure 55) displays Logout—Sure to Logout?. Logout If you want to exit from the SmartLink management utility, click the Logout button (see figure 55). Figure 55. Logout window You will be returned to the password verification page (see figure 56). - Page 84 SmartLink 4020 User Manual 9 • Logout Introduction...
-
Page 85: Contacting Patton For Assistance
Chapter 10 Contacting Patton for assistance Chapter contents Introduction ...86 Contact information...86 Patton support headquarters in the USA Alternate Patton support for Europe, Middle East, and Africa (EMEA) Warranty Service and Returned Merchandise Authorizations Warranty coverage ...86 Out-of-warranty service Returns for credit ...87 Return for credit policy RMA numbers... -
Page 86: Introduction
SmartLink 4020 User Manual Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations RAS warranty and obtaining a return merchandise authorization (RMA). Contact information Patton Electronics offers a wide array of free technical services. -
Page 87: Out-Of-Warranty Service
SmartLink 4020 User Manual Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement. -
Page 88: A Compliance Information
Appendix A Compliance information Chapter contents Compliance ...89 EMC Compliance: ...89 Safety Compliance ...89 Radio and TV Interference ...89 CE notice (Declaration of Conformity) ...89... -
Page 89: Compliance
SmartLink 4020 User Manual Compliance EMC Compliance: • FCC Part 15, Class B • EN55022, Class B • EN55024 Safety Compliance • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 Radio and TV Interference The SmartLink router generates and uses radio frequency energy, and if not installed and used properly-that is, in strict accordance with the manufacturer’s instructions-may cause interference to radio and television recep- tion. - Page 90 Appendix B Specifications Chapter contents Voice Connectivity...91 Connectivity...91 Voice Processing (signalling dependent) Fax and Modem Support...91 Voice Services/Features...92 IP Services ...92 Management ...92 Operating Environment ...92 System...92 ...91...
-
Page 91: B Specifications
SmartLink 4020 User Manual Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling dependent) MGCP • Packet Cable NCS 1.0 •... -
Page 92: Voice Services/Features
SmartLink 4020 User Manual B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT DHCP client & server PPPoE Programmable static routes ICMP redirect (RFC 792);... -
Page 93: C Dial Plans
Appendix C Dial plans Chapter contents Introduction ...94 Sample Dial Plans...94 Simple Dial Plan ...94 Non-dialed Line Dial Plan Complex Dial Plan ...94 ...94... -
Page 94: Introduction
SmartLink 4020 User Manual Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate- keeper for resolution into a destination IP address. - Page 95 SmartLink 4020 User Manual • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T) Sample Dial Plans C • Dial plans...
-
Page 96: D Calling Features
Appendix D Calling Features Chapter contents Introduction ...97... -
Page 97: Calling Features
SmartLink 4020 User Manual Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the SmartLink 4020 (see Note Your telephony service provider must enable your service for these calling features to work.