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Solutions to Common
Problems
Before you call for service, review this list, it may save you time and expense, The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance, You will be charged for a service call wNe the
appliance is in warranty if the probbm is not caused by defective product workmanship or materials,
Your new appliance is a carefully engineered product, Many times, what appears to be a reason to call for service requires
nothing more than a simpb adjustment you can easily make in your own home or is normal operating characteristic
of
appliance under certain conditions,
This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance,
POSSIBLE CAUSE/SOLUTION
OCCURRENCE
Range is not level,
Cannot move appliance easily,
Appliance must be accessible for
service,
Entire range or oven does not
operate,
Poor installation, Place oven rack in center of oven, Place a level on the oven
rack, Adjust leveling legs at base of range until the rack is level, When range is
level, cooktop may appear out of alignment if countertop is not level,
Weak, unstable floor, Be sure floor is level and can adequately support range,
Contact a carpenter to correct sagging or sloping floor,
Kitchen cabinet misalignment may make range appear to be unbvel,
Be sure
cabinets are square and have sufficient room for range clearance,
Cabinets not square or are built in too tight, Contact a cabinet maker to correct the
problem,
Contact builder or installer to make appliance accessible,
Carpeting interferes with range, Provide sufficient space so range can be lifted
over carpet,
Make sure cord/plug is tightly into outlet,
Service wiring is not complete,
Power outage, Check house lights to be sure, Call your local electric company for
service,
Oven control beeps and displays an
F error code,
This oven is equipped with a state of the art electronic oven controller, Among the
many features
is a full time oven circuit diagnostics
system, The controller
constantly monitors the internal circuitry as well as several crucial oven circuits to
insure they are all operating correctly, if at any time one of these systems fails,
the controller will immediately stop the current operation and beep continuously
(flashing an F error code in the controller display window),
Electronic control has detected a fault condition, Press STOP/CLEAR to clear the
display and stop the beeping, Reprogram oven, if fault remains, record fault number,
Press STOP/CLEAR and contact authorized servicer,
Oven light does not work,
Replace or tighten bulb, See Changing
Oven Light in this owner's Guide for
instructions,
Surface unit does not heat,
No power to the appliance, Check steps under "Entire Range or Oven Does Not
Operate" in this Before you Call checklist,
incorrect control setting, Make sure the correct control is on for the surface unit to
be used,
Surface units too hot or not hot
incorrect control setting, Make sure the correct control is on for the surface unit to
enough,
be used,
Lightweight or warped pans used, Use only fiat, evenly balanced, medium or
heavyweight
cookware,
Fiat pans heat better than warped pans, Cookware
materials and weight of the material affect heating, Heavy-and medium° weight
pans heat evenly, Because lightweight
pans heat unevenly, foods may burn
easily,
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