Before you call
to Co_nmon Problems
Range is not level.
Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the rack is level. When range is level,
cooktop may appear out of alignment if countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately
support range. If floor
is sagging or slopping, contact a carpenter to correct the situation.
Kitchen cabinet misalignment
may make range appear to be unlevel. Be sure
cabinets are square and have sufficient
room for range clearance.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
Contact builder or installer to make appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over
Gas line is hard-plumbed.
Have a flexible C.S.A international
Entire range or oven does not operate.
Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Call an authorized
Electrical power outage. Check house lights to be sure. Call your local electric
company for service. Surface burners can be lit manually.
beeps and displays
Electronic control has detected a fault condition. Press STOP/CLEAR
to clear the
code error (for example
display and stop beeping. Reprogram oven. If fault recurs, record fault number. Press
and call an authorized servicer
Oven light does not work.
Replace or tighten bulb. See Changing
Oven Light section in this Use & Care Guide.
burners do not light.
Surface control knob has not been completely turned to LITE. Push in and turn the
surface control knob to LITE until burner ignites and then turn the surface control
knob to the desired flame size.
Burner ports are clogged. Clean burners. See "Cleaning
the Burner Grates, Burner
Caps and Burner Heads" under General Cleaning.
Range power is disconnected
from outlet. Be sure cord is securely plugged into the
Electrical power outage.
Be sure the gas supply to the range is turned "ON".
burner flame burns half way
Burner ports or slots are clogged. With the burner off, use a small-gauge
needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to
operate until flame is full. Dry the burners thoroughly