Support And Other Resources; Related Documentation; Hp Technical Support; Customer Self Repair - HP XP20000/XP24000 Manual

5 Support and other resources

Related documentation

The following documents provide related information:
• HP StorageWorks XP24000/XP20000 Disk Array Owner Guide
• HP StorageWorks XP24000/XP20000 Remote Web Console User Guide
• HP StorageWorks XP disk array configuration guides for specific operating systems
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Disk Storage Systems and then select a product.
For details about the Internet-based remote support option, ask an HP representative.

HP technical support

Telephone numbers for worldwide technical support are listed on the HP support website:
http://www.hp.com/support/
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Error messages
• Operating system type and revision level
• Detailed questions
For continuous quality improvement, calls may be recorded or monitored.

Customer self repair

HP customer self repair (CSR) programs are not available for this product.
This product has no customer replaceable or serviceable components.

Rack stability

Rack stability protects personnel and equipment.
XP24000/XP20000 Disk Array Site Preparation Guide 67