Accesshp And Support On The World Wide Web; Telephone Support During Warranty; Us - America's Customer Support Center; Europe - European Customer Support Center - HP Surestore 80ex - Optical Jukebox User Manual

NOTE
Supplies and Customer Support
Hewlett-Packard Customer Support
CompuServe
America Online

AccessHP and Support on the World Wide Web

Product and support information is available on the Hewlett-Packard web site:
Product information - www.hp.com
Support - www.hp.com/isgsupport/optical/index.html

Telephone Support During Warranty

To speak with someone for technical assistance within the hardware warranty of
your product, call a support representative at the location appropriate to your
location as listed below.
Before calling, please record the following information and have it ready when you
contact your support center representative:
- model number of your jukebox
- serial number
- brand and model of your host computer
- brand and model of your host computer SCSI adapter
- jukebox application software you are using and its version
- any jukebox driver you may be using that is separate from your jukebox
application software and the version of this driver

US - America's Customer Support Center

Monday - Friday, 7am - 5pm Mountain Time (970) 635-1000

Europe - European Customer Support Center

Monday - Friday, 8:30am - 5pm Netherlands Time
A-10
HP systems Forum, Go HPSYS
HP forum, Go HPSTOR
Appendix A