HP Surestore 80ex - Optical Jukebox User Manual page 56

Operating the Jukebox
Troubleshooting
Problem
INIT ELEM
displays
Can't write to the
disk
Before turning power OFF, ensure that the SCSI bus is inactive and will remain
inactive while you are troubleshooting. Turning power OFF in this jukebox while
the SCSI bus is active can cause data loss and/or SCSI bus problems.
3-24
What to do
• The jukebox is inventorying the disks and drives. The
jukebox or host computer may have initiated this
process. Wait for this process to finish.
• If this process does not complete, if READY does not
appear in the display, or if no motion is seen in the
jukebox, power cycle the jukebox. (See the note at the
bottom of the table.)
• If the jukebox does not come up READY, call your
service representative.
• Check the host computer or network file system
access permissions.
• Check your host computer messages and host system
documentation for interpretation of the error
messages.
• Refer to the HP web site at
www.hp.com/isgsupport/optical/index.html.
• Call your service representative.
Chapter 3