Software operation problems
You cannot start EPSON TWAIN Pro.
Cause
Scanner is switched off.
Interface cable is unsuitable.
Connection is not made
properly.
Interface board is not
installed properly.
Incorrect selection of
TWAIN Data Source in
application.
7-20
Maintenance and Troubleshooting
What to do
Turn on the scanner and then turn on
the computer.
Make sure the interface cable meets
the requirements of your interface
board. See the manual that comes with
the interface board.
Turn off the scanner and computer
and check the connection between the
scanner and the computer.
Make sure the interface board is
installed correctly.
Make sure that EPSON TWAIN Pro is
selected properly in your application
software. See "Starting EPSON
TWAIN Pro through your application
software" on page 4-7.