Before Calling For Service - Kenmore 402.4903 Series Use & Care Manual

BEFORE CALLING FOR SERVICE (CONT.)
PROBLEM
fills with the wrong temperature
water.
door locked or will not open.
does not drain and/or spin.
load is too wet at the end of
the cycle.
leaks water.
has excessive suds.
Information codes
CODE SYMBOL MEANING SOLUTION
SOLUTION
Turn both faucets on fully.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct faucets. Flush water lines.
Check the water heater. It should be set to deliver a minimum 120 ° F (49° C) hot water at the tap.
Also check the water heater capacity and recovery rate.
Disconnect the hoses and clean the screens. The hose filter screens may be plugged.
As your Washer is filling, the water temperature may change as the automatic temperature control
feature checks incoming water temperature. This is normal.
While your Washer is filling, you may notice just hot and/or just cold water going through the
dispenser when cold or warm wash temperatures are selected. This is a normal function of the
automatic temperature control feature as your Washer determines the temperature of the water.
Press the Start/Pause Button to stop your Washer.
Your Washer door will remain locked during the heating portion of the Sanitize Cycle
It may take a few moments for the door lock mechanism to disengage.
Check the fuse or reset the circuit breaker.
Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
Close the door and press the Start/Pause Button. For your safety, your Washer will not tumble or spin
unless the door is closed.
Make sure the debris filter is not clogged.
Use the High or Extra High spin speed.
Use high efficiency detergent to reduce over-sudsing.
Load is too small. Very small loads (one or two items) may become unbalanced and not spin out
completely.
Make sure the door is firmly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and secured to the drainage system.
Avoid overloading.
Use high efficiency detergent to prevent over-sudsing.
Use high efficiency detergent to prevent over-sudsing.
Reduce the detergent amount for soft water, small or lightly soiled loads.
Non-HE detergent is NOT recommended.
Too many suds are detected during the washing
session.
The unit is put on hold until the suds are
reduced. Then, the unit will go back to the
operation.
When it finishes washing, End and Sd codes will
blink in turn.
Run a Clean Washer cycle.
To prevent, reduce the amount of detergent.
I_C Unbalanced load prevented your Washer from
spinning. Redistribute the load, press the Start/Pause Button.
3S Close the door tightly and restart the cycle.
Door is open when Washer is running. If the code reappears, call for service.
I--I Close the door tightly and restart the cycle.
i--I_ Your Washer failed to lock the door. If the code reappears, call for service.
26
Kenmole-Washer-Ownels-Manual EN.indd 26 3,23,2010 3:12:28PM