Before Calling For Service - Kenmore Elite 796.3155 Series Use & Care Manual

TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem
Excessive sudsing
Staining
Washer will not turn ON
NOTE: If the washer stopped
during a cycle due to a loss of
power, the washer will resume the
cycle where it stopped when the
power is restored.
Wash cycle time is longer than usual
Musty or mildewy odor in washer
Water leaks
Possible Cause
Too much detergent or incorrect
detergent.
Bleach or softener dispensed
too soon.
Bleach or softener was added
directly to the wash load in the tub.
Washer was not unloaded promptly.
Clothes were not properly sorted.
Power cord is not properly plugged in.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
House fuse is blown, circuit breaker has
tripped, due to multiple
appliances on one outlet.
The washer automatically adjusts the
wash time for the amount of laundry,
water pressure and other operating
conditions.
Incorrect or too much detergent has
been used.
Inside of tub was not cleaned properly.
Oversudsing of detergent.
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Solutions
HE detergents are formulated specifically for
High-Efficiency washers and contain suds-reducing
agents. Only use detergent with the High-Effi-
ciency (HE) logo. For detergent quantities refer
to the How to Use section.
Dispenser compartment is overfilled causing
bleach or softener to dispense immediately.
ALWAYS measure bleach to prevent overfilling -
one cup maximum.
Dispenser drawer closed too quickly causing
softener to dispense immediately.
Always use the dispensers to ensure that laundry
products are properly dispensed at the right
time in the cycle.
Always remove items from the washer as soon as
possible after the cycle is complete.
Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items washed with
lightly soiled items.
Make sure that the plug is plugged securely into
a grounded, 3-prong, 120-VAC, 60-Hz outlet.
Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a circuit
overload, have it corrected by a qualified
electrician.
Reset circuit breaker or replace fuse. If more
than one appliance is connected to the outlet,
call an electrician to have an additional circuit
installed.
This is normal. The washer adjusts cycle time auto-
matically to provide optimal results for the selected
cycle. The time remaining shown in the display is only
an estimate. Actual time may vary.
Use only High-Efficiency (HE) detergent in accor-
dance with the manufacturer's instructions.
Run the CLEAN WASHER cycle regularly.
Oversudsing may create leaks, and may be
caused by the type and amount of detergent
used. High-Efficiency detergent is the only
detergent recommended. Make sure that
detergent and any additives are put into the
correct dispenser compartments. The normal
amount of detergent to use is 1/4 to 1/2 of
the maximum amount recommended by the
detergent manufacturer. Always reduce the
amount of detergent if the load is small or
lightly soiled, or if your water is very soft.
Never use more than the maximum amount
recommended by the detergent manufacturer.