Additional Information Sources - Xerox WorkCentre 7120 Evaluator Manual

Section 3: Configuration Summary, Specifications,
Supplies and Support Resources
Support Resources
Unrivaled service and support
Behind every Xerox product is a
large network of customer support
that's unrivaled in the industry and
available when you need it. Xerox
service professionals use leading-edge
technologies to keep you up and running.
They're even linked to the engineers who
designed your product, so you can be
confident when you choose Xerox. And
genuine Xerox supplies are always
readily available.
Total satisfaction guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every WorkCentre device
that has been continuously maintained
by Xerox or its authorized representatives
under a Xerox express warranty or Xerox
Maintenance agreement. You decide when
you're satisfied.
Xerox Office Services Support
Asset management services
• A sset Optimization and Tracking
— Process and tools to optimize an
enterprise's office output infrastructure
and reduce hard costs.
• B reak-Fix Management — Single
point of ownership and management
for break-fix service of all brands of
office output devices, regardless of
manufacturer.
• S upplies Management — Process
and tools to procure, monitor and
replenish all document-related supplies
proactively.
Imaging and output
management services
• O utput Management — Single point
of management of office output
from all output devices, regardless of
manufacturer.
• I mage Capture and Workflow —
Cost-efficient solutions for capturing,
managing, retrieving and distributing
information into digital repositories.
Support services
• T echnology Procurement and
Deployment — A creative and flexible
end-to-end print/computer product
acquisition solution that uses a single-
point-of-contact model while lowering
the total cost of acquisition.
• H elp Desk Services — A broad range of
enterprise services, managed through a
centralized single point of contact and
delivered through either an on-site or
off-site model.
• E nd User Services — Microsoft software
implementation, IT project consulting,
and customer education.
Access managed services
• S tudent and Library Patron Access —
Custom designed and implemented
customer-managed solutions.

Additional Information Sources

WorkCentre 7120/7125 front panel:
• T he front panel offers tools and
information pages to help with
machine setup, feature selections,
operational problems, and media
feed and supply issues.
Customer Documentation:
• Installation Guide
• Quick Use Guide
• Software and Documentation CD-ROM
• Warranty Booklet
On the Web:
Visit www.xerox.com/office for:
• P roduct, supplies, and support
information
• Downloading drivers
• Finding your local reseller
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including
the same troubleshooting Knowledge Base
used by Xerox Customer Support staff to
provide the latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
Xerox WorkCentre 7120/7125 Evaluator Guide 21