Epson FX-1180+ User Manual page 84

Before you call, please have the following information ready:
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Product name (EPSON FX-880+ or FX-1180+)
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Product serial number (located on the back of the printer)
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Proof of purchase (such as a store receipt) and date of purchase
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Computer configuration
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Description of the problem
You can purchase ribbon cartridges, paper, manuals, and accessories
from EPSON at (800) 873-7766, or visit the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
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Troubleshooting