If the printout or the character set is not ok, the following procedure can help to
clear the situation.
Action
Select and start PRINT Print not OK?
TEST 1
Stop SELF TEST and
start external printing
Result
No printing starts
Some characters not
correct
Font and pitch quality
fault
Problem still there?
Troubleshooting and Diagnostics
Check
- PAPER SOURCE
selection
- Ribbon tension and
condition
- Print head condition
- Printer ONLINE
READY
- Interface cable for
proper connection
- Interface selection
- Emulation
- Character set
- National version
- Word length
- Baud rate
- Parity bit
- Protocol
- Font
- Pitch
- Line space
- Call service
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