Troubleshooting Tips; Before You Call For Service - GE Profile PNSF31Z01 Owner's Manual

Before you call for service...

Troubleshooting Tips

Review the charts on the following pages first and you may not
need to call for service.
Problem
Water feels slippery
after installation of
water softening system
Water softening system
not using any salt
Water is blue color
after water softening
system was installed
Water softening system
not regenerating
Cloudiness on
glassware
(automatic
dishwashers)
Salty tasting water
after installation
Possible Causes
Absence of hardness
minerals
Water softening system
is a "demand" unit
Possible salt bridge
Possible plugged nozzle
and venturi
Acidic water in
copper plumbing
Meter turbine stuck
Sensor wire corroded
Face plate defective
No power to unit
Combination of soft
water and too much
detergent
Low water pressure
Restricted drain hose
What To Do
• This is normal.
• Does not use much salt
to regenerate—very
efficient.
• See the Care and Cleaning
section.
• See the Care and Cleaning
section.
• Have the water tested
at once.
WARNING:
Do not drink the water until
problem has been corrected.
• Call for service.
• Call for service.
• Call for service.
• Check the circuit breaker
or fuses.
• This is called etching and
is permanent. To prevent
this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
• Check pressure; should be
minimum 20 psi.
• Clean and reconnect hose.
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