GE PNSF39Z01 Owner's Manual & Installation Instructions

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Owner's manual (28 pages)

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Page 1: Table Of Contents
GE Appliances Safety Instructions Owner’s Manual & Proper installation ... .3 Installation Instructions Installation Instructions PNSF39Z01 Drain connections ..7, 8 Important recommendations . .4 Installation instructions .
Page 2: For Your Records
And we hope you will be part of ours for a long time to come. We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.
Page 3: Important Safety Information
In these conditions, you may wish to consider purchasing a GE point-of-entry household filtration system with a chlorine reducing filter. Contact the GE Answer Center at 1-800-626-2000 for more information. WARNING: Discard all unused parts and packaging material after installation.
Page 4: Unpacking And Inspection
Installation instructions. CAUTION: Certain plumbing skills are needed for installation. If you are unsure about any part of the installation of this product, consult a professional plumber. Unpacking and Inspection Be sure to check the entire softener for any shipping damage or parts loss. Also note damage to the shipping cartons.
Page 5: Tools And Materials Required
• If additional drain hose is needed for valve and salt tank drains, this can be ordered from GE Parts at 800.626.2002. • Clean nugget or pellet water softener salt is needed to fill the brine tank, see Step 8 in the...
Page 6: Typical Installation Illustration
120-volt outlet 24V transformer Optional 3-Valve Bypass Installation Illustration Adapters for this installation are not supplied with the softener. To order these adapters, call GE Parts 800-626-2000. Ask for part number WS60X10006. Fig. 2 Soft water Outlet valve 120-volt outlet...
Page 7 Check and comply with local codes. IMPORTANT: If more drain hose is needed, it should be ordered from GE Parts at 800.626.2002. The water softener will not work if water cannot exit this hose during regenerations.
Page 8 Step-by-step installation instructions. 4A. CONNECTING A RIGID VALVE DRAIN TUBE • To adapt a copper drain tube to the softener, use a hacksaw to cut the barbed end from the drain fitting as shown in Fig. 4A. Rotate the drain fitting so the cutting blade clears the valve housing to prevent damage to valve.
Page 9: Programming The Control
You can get the grains per gallon (gpg) hardness of your water supply from a water analysis laboratory, or call and ask your local water department, if you are on a municipal supply, or call GE Answer Center If your report shows hardness in parts per million (ppm) simply divide by 17.1 to get the equivalent number of grains per gallon.
Page 10: Sanitizing Procedures
Step-by-step installation instructions. Sanitizing Procedures To complete the installation, do the following sanitizing procedures. Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener.
Page 11: Specifications & Dimensions
** Extent of iron removal may vary with conditions. Use of Diamond Crystal® Red•Out® or Super Iron Out® will improve iron removal. Refer to Cleaning Iron Out of the Water Softening System section. 44” 36-1/4” Model GE Profile Performance PNSF39Z See rating decal, located on the softener 11-1/2” 3-3/8”...
Page 12: About The Water Softener System
About the water softener system. Service When the water softening system is providing soft water, it is called “Service.” During service, hard water flows from the house main water pipe into the water softening system. Inside the water softening system resin tank is a bed made up of thousands of tiny, plastic resin beads. As hard water passes through the bed, each bead attracts and holds the hard minerals.
Page 13: Breaking A Salt Bridge
Breaking a Salt Bridge Sometimes, a hard crust or salt bridge forms in the salt storage area. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt.
Page 14: Cleaning Nozzle And Venturi Assembly
About the water softener system. Cleaning the Nozzle and Venturi Assembly A clean nozzle and venturi is needed for the water softening system to work properly. This small unit makes the suction to move brine from the salt storage area to the resin tank during regeneration. If it becomes plugged with sand, dirt, etc., the water softening system will not work and you will get hard water.
Page 15: Recharge Now
Normal Operation, Timer Display During normal operation, the present time of day and AM or PM show in the control display area. When the demand computer determines a regeneration is needed, RECHARGE TONIGHT begins to flash in the display along with the present time. RECHARGE TONIGHT flashes until the next regeneration start time, then changes to RECHARGE NOW, which flashes until the regeneration is over.
Page 16 About water softener system. Feature/Service: Automatic Electronic Diagnostics The timer computer has a self-diagnostic function for the electrical system (except input power and water meter). The computer monitors the electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the timer display. The chart on Error Codes shows the error codes that could appear and possible defects for each code.
Page 17: Service
Timer/Softener, Service Checkout Procedure If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks. VISUAL CHECKS: Is there electrical power to the outlet the water softening system transformer is plugged into? Is there sufficient salt in the storage tank? Is the plumbing bypass valve directing water for soft water...
Page 18 About water softener system. Service: Manually Initiated Electronic Diagnostics To enter diagnostics, press and hold the DATA button until the display appears as shown. NOTE: If the softener is in the middle of a regeneration, top part of the display shows the cycle of regeneration and minutes of the cycle remaining.
Page 19: Electronic Diagnostics
(rotor seal, rotor & disc, wave washer, etc.). NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw. Again, press the TOUCH or HOLD button to move the softener into backwash. Look for a fast flow of water from the drain hose.
Page 20: Water Softener System
About water softener system. Service: Regeneration and Heavy Duty Backwash NOTE: Each of the following functions has a factory set default value. The defaults are: Regeneration start time –2:00AM ; Maximum days between regenerations –0 (display shows dY– ); Heavy duty backwash –OFF .
Page 21 Setting: Model Code, 12 or 24 Hour Clock and Gallons or Liters Measured Model Code: The timer must have the right model code set to operate the water softening system correctly. The correct code setting is PL31. If PL-- is flashing in the display, do steps 3, 4, 6 and 8 below. To check for the correct code setting for your model, and to reset it if needed, do steps 1, 2, 3, 4, 6 and 8 below.
Page 22: Refilling
If your water supply has clear water iron, periodic resin bed cleaning is needed. GE recommends using Super Iron Out® brand resin bed cleaner to thoroughly clean your resin bed if your iron content is high. Clean the bed at least every six months, or more often if iron appears in the soft water between cleanings.
Page 23: Troubleshooting Tips
Before you call for service… Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. NO SOFT WATER – Most Common Problems: Check the following before calling for service •...
Page 24: Before You Call For Service
Before you call for service… Troubleshooting Tips Problem Possible Causes Water hard sometimes Using hot water while the water softening system is regenerating Control hardness number setting too low Grains of hardness in your water supply have increased Water feels slippery Absence of hardness minerals after installation of water softening system...
Page 25 Problem Possible Causes Salty tasting water Insufficient backwash and after installation rinse time Low water pressure Restricted drain hose Resin beads showing Cracked distributor up in drinking water and sink Sounds you might hear Running water from the unit into a drain Water has air bubbles Air in system after installation...
Page 26 Notes.
Page 27 You can rest easy, knowing that all your valuable household products are protected against expensive repairs. Place your confidence in GE and call us in the U.S. toll-free at for more information. *All brands covered, up to 20 years old, in the continental U.S.
Page 28: Numbers
After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800 GE CARES (800-432-2737). Model Number Model Number Last Name E-mail Address State Phone...
Page 29: Parts List/Catalog
Parts list. BODY PARTS...
Page 30 Parts list.
Page 31: Parts Catalog
WS03X10006 CLIP WS15X10006 VALVE BODY, BRINE WS03X10007 CLIP WS03X10008 SCREEN WS07X10002 TUBING ASM. WS07X10003 TUBE BRINE WS31X10004 COVER REAR WS31X10005 COVER SALT FILL WS28X10003 RETAINER CLAMP WS28X10004 CLAMP HOUSING WS35X10019 KIT INSTALL - PNSF39Z01 49-50051 PM USE & CARE/INSTALLATION INSTRUCTIONS...
Page 32 Parts catalog. REF. NO. 0025 0101 0102 0103 0104 0105 0106 0107 0108 0109 0110 0111 0112 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0130 0132 0133 0134 0135 0136 0137 0138 0139 0140 0141 0142 0143 0144 0145 0146...
Page 33 Notes.
Page 34 Notes.
Page 35: Warranty
Any part of the Water Softening System which fails due to a defect in materials or workmanship. From the date of the During this full one-year warranty, GE will also provide, free of charge, all labor and in-home original purchase service to replace the defective part.
Page 36: Service Telephone Numbers
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. Service Contracts Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires. Parts and Accessories Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

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