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GE PNSF39Z01 Owner's Manual

GE PNSF39Z01 Owner's Manual

Profile performance series water softening system

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GE Appliances
Owner's Manual
PNSF39Z01
®
GE Answer Center
800.626.2000
Part No. 215C1002P003
Pub. No. 49-5801
7178943

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Summary of Contents for GE PNSF39Z01

  • Page 1 GE Appliances Owner’s Manual PNSF39Z01 ® GE Answer Center 800.626.2000 Part No. 215C1002P003 Pub. No. 49-5801 7178943...
  • Page 2 Congratulations! You Are Now Part of the GE Family. Welcome to the GE family. We’re proud of Best of all, you’ll experience these values our quality products and we are committed each time you use your water system. That’s to providing dependable service. You’ll see important, because your new system will be it in this easy-to-use Owner’s Manual and...
  • Page 3: Table Of Contents

    GE & You, Specification Guidelines ..6 A Service Partnership. Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from...
  • Page 4: Important Safety Information

    IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury. SAFETY PRECAUTIONS Check with your state and local Water softening systems using public works department for sodium chloride (salt) for...
  • Page 5: Proper Installation

    Installation Instructions before it is used. If you did not receive Installation Instructions, you can receive one by calling us toll-free at the GE Answer Center ® 800.626.2000. Install or store where it will not...
  • Page 6: Specification Guidelines

    SPECIFICATION GUIDELINES. Rated capacity See rating label located on the softener. Amount of high capacity resin (lbs/cu. ft) 52/1 Resin tank nominal size (in., dia. x height) 10 x 35 Service flow rate (gpm) See rating label located on the softener. Water supply maximum hardness (gpg)* Water supply maximum clear water iron (ppm)* Water pressure limits (min-max psi)
  • Page 7 About the water softening system. Service When the water softening system is providing soft Soft water Hard water water, it is called “Service.” During service, hard Salt storage water flows from the house main water pipe into the tank (salt not shown) water softening system.
  • Page 8 About the water softening system. Brining Hard water Hard water bypass OUT During brining, brine travels from the salt storage Nozzle & Drain venturi area into the resin tank. Brine is the cleaning agent needed to remove the hardness minerals from the Brine resin beads.
  • Page 9 SmartWater Softening System RECHARGE TONIGHT TOUCH RECHARGE NOW HOLD TIME HARDNESS REMAINING CAPACITY FLOW RATE (GPM) DATA GALLONS TODAY AVG. DAILY GALLONS Pro le Performance Timer Settings Required Upon installation and after an extended power outage. See the Program Memory section. NOTES: When the transformer is plugged into the electrical outlet 12:00 AM is flashing and PRESENT TIME shows in the display...
  • Page 10 About the water softening system. Set Present Time of Day NOTE: If the words PRESENT TIME do not show in the display, press the SET button until they do. Press the UP or DOWN button to set. The UP button moves the display ahead;...
  • Page 11 Normal Operation, Timer Displays During normal operation, the present time of day and AM or PM shows in the time display area . When the demand computer determines a regeneration is needed, RECHARGE TONIGHT begins to flash in the display, along with the present time. flashes until the next regeneration RECHARGE TONIGHT RECHARGE TONIGHT...
  • Page 12 About the water softening system. Feature: Program Memory If electrical power to the water softening system is interrupted, the time display is blank, but the timer keeps correct time for about 72 hours. When power is restored, you have to reset the present time only if the display is flashing.
  • Page 13 Feature: Other Data Displays By continuing to press the DATA button, you can scan through four displays of operational information. This data appears in the bottom portion of the display area. REMAINING CAPACITY FLOW RATE (GPM) DATA This is the percentage REMAINING CAPACITY—...
  • Page 14 About the water softening system. Service: Timer/Water Softening System, Service Checkout Procedure If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks. Is there electrical power to the outlet the water VISUAL CHECKS: softening system transformer is plugged into?
  • Page 15 Service: Manually Initiated Electronic Diagnostics To enter diagnostics, press and hold the DATA button until the display appears as shown. LAST RECHARGE NOTE: If the water softening system is in the middle of a regeneration, top part of the display shows the cycle of regeneration and minutes of the cycle remaining.
  • Page 16 About the water softening system. Service: Manually Initiated Electronic Diagnostic This display segment ( ), in the following chart, indicates an open POSITION switch. The other indicates a closed switch. Use the TOUCH or HOLD button to manually advance the valve into each cycle and check correct switch operation.
  • Page 17 Service: Manually Advanced Regeneration Check This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates and other controller functions. First, make the initial checks and the Manually Initiated Electronic Diagnostics. NOTE: The face plate display must show a steady time (not flashing). Press the TOUCH or HOLD button and hold for three seconds.
  • Page 18 About the water softening system. Service: Regeneration and Heavy Duty Backwash Each of the following functions has a factory set default value. NOTE: The defaults are: Regeneration start time –2:00AM ; Maximum days between regenerations –0 (display shows dY– ); Heavy duty backwash –OFF .
  • Page 19 Setting: Model Code, 12 or 24 Hour Clock and Gallons or Liters Measured Model Code: The timer must have the right model code set to operate the water softening system correctly. The correct code setting is PL31 . is flashing in the display, do steps 3, 4, 6 and 8 below. To check for the correct code setting for your model, and to reset it if needed, do steps 1, 2, 3, 4, 6 and 8 below.
  • Page 20: Care And Cleaning

    Care and cleaning of the water softening system. Checking the Salt Storage Level and Refilling Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage area by the water softening system valve and timer. However, you must keep the tank full of salt.
  • Page 21 Breaking a Salt Bridge Sometimes, a hard crust or salt bridge forms in the salt Push tool into salt storage area. It is usually caused by high humidity or the bridge to break 1″ - 2″ wrong kind of salt. When the salt bridges, an empty space forms between the water and salt.
  • Page 22: Troubleshooting Tips

    Before you call for service… Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do • This is normal. Water feels slippery Absence of hardness after installation of minerals water softening system...
  • Page 23 Problem Possible Causes What To Do •To conserve salt, the installer No soft water Faucet or fixture where may have isolated some fixtures sample was taken not (outside faucets, toilets, etc.) plumbed to soft water. from soft water. From the outlet NOTE: Be sure sample is of the water softening system, from a faucet that does not...
  • Page 24 Before you call for service… Troubleshooting Tips Problem Possible Causes What To Do • Call for service. Resin beads showing Cracked distributor up in drinking water and sink • This is normal. Sounds you might hear Running water from the unit into a drain •...
  • Page 25 GE Appliances Consumer Product Ownership Registration Important Mail Today Place in an envelope and mail to: General Electric Company Warranty Registration Department P.O. Box 34070 Louisville, KY 40232-4070...
  • Page 26 If you have questions, we can contact you should you require or need more in the unlikely service. Our service information call the event of a safety number is GE Answer Center® modification. 800-GE-CARES. 800.626.2000. (800-432-2737). Product Model Serial WATER TREATMENT Important: If you did not get a registration card with your product, detach and return the card below to ensure that your product is registered.
  • Page 27 Any part of the Water Softening System which fails due One Year to a defect in materials or workmanship. During this full From the date of the one-year warranty, GE will also provide, free of charge, original purchase all labor and in-home service to replace the defective part.
  • Page 28: Service Telephone Numbers

    Service Satisfaction If you are not satisfied with the service you receive from GE, follow these steps. First, contact the people who serviced your appliance. If you are still not pleased, write all the details—including your phone number—to: Manager, Consumer Relations, GE Appliances,...