Troubleshooting Tips; Before You Call For Service - GE GNSF48A01 Installation And Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart on this
page first and you may not need to call for service.
Problem Possible Causes
Water feels slippery Absence of hardness
after installation of
minerals
water softening system
Water softening system Water softening system
not using any salt is a "demand" unit
Possible salt bridge
Possible plugged nozzle and venturi
Water is blue color Acidic water in copper plumbing
after water softening
system was installed
Water softening system
Meter turbine stuck
not regenerating
Sensor wire corroded
No power to unit
Mechanical defect
Cloudiness on glassware Combination of soft
(automatic water and too much
dishwashers)
detergent
Salty tasting water Insufficient backwash
after installation
and rinse time
Low water pressure
Restricted drain hose
Resin beads showing
Cracked distributor
up in drinking water
and sink
Sounds you might hear Running water from the
unit into a drain
Water has air bubbles
Air in system after
and is cloudy installation
What To Do
•This is normal.
•Does not use much salt to regenerate—very efficient.
•See the Care and Cleaning section.
•See the Care and Cleaning section.
•Have the water tested at once.
WARNING: Do not drink the water until problem has
been corrected.
•Call for service.
•Call for service.
•Check the circuit breaker or fuses.
•Call for service.
•This is called etching and is permanent. To prevent
this from happening, use less detergent if you have
soft water. Wash glassware in the shortest cycle that
will get them clean.
•Increase backwash time. See the Service: Regeneration
and Heavy Duty Backwash section.
•Check pressure; should be minimum 20 psi.
•Clean and reconnect hose.
•Call for service.
•This is normal.
•Will go away after it runs for a while.
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