GE Profile PNSF31Z01 Owner's Manual page 20

Before you call for service...
Troubleshooting Tips
Problem
No soft water
20
Possible Causes
Faucet or fixture where
sample was taken not
plumbed to soft water.
NOTE: Be sure sample is
from a faucet that does not
mix soft and hard water. For
example, a single lever
kitchen faucet, if the cold
side is plumbed to hard water
No salt in the brine tank
or salt bridged
Transformer unplugged
at wall outlet or power
cable to water softening
system not connected
Fuse blown or circuit
breaker popped on circuit
to electrical outlet
Electrical outlet on
a circuit that can be
switched off
Manual bypass valve in
bypass position
Valve drain hose pinched,
plugged, elevated too high
or otherwise restricted
What To Do
•To conserve salt, the installer
may have isolated some fixtures
(outside faucets, toilets, etc.)
from soft water. From the outlet
of the water softening system,
trace the water flow path, in
house plumbing. If soft water
is not directed to a faucet or
fixture where wanted, consult
a plumber.
•Check for a salt bridge or, if the
tank is empty, refill with
recommended salt. Press (for
3 seconds) the TOUCH or HOLD
button to start an immediate
regeneration and restore soft
water supply.
•Check for a loss of electrical
power to the water softening
system due to any of these
conditions and correct as
needed. With the power supply
restored, observe the face plate
time display and read Program
Memory section.
NOTE: The electrical outlet for the
water softening system should be
continuously live so it cannot be
switched off.
•Be sure the bypass valve stem
is positioned properly. Observe
instruction on the decal at the
end of the stem.
•Any restriction in this drain hose
may prevent proper operation of
the nozzle and venturi and
reduce or prevent brine draw
during regenerations.