Troubleshooting Tips; Before You Call For Service - GE GXSF23Z01 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Water feels slippery
after installation of
water softening system
Water softening system
not using any salt
Water is blue color after
water softening system
was installed
Water softening system
not regenerating
Cloudiness on glassware
(automatic dishwashers)
Salty tasting water
after installation
Resin beads showing up
in drinking water and sink
Sounds you might hear
Water has air bubbles
and is cloudy
Possible Causes
Absence of hard minerals
Water softening system
is a "demand" unit
Possible salt bridge
Possible plugged nozzle
and venturi
Acidic water in
copper plumbing
Meter turbine stuck
Sensor wire corroded
Face plate defective
No power to unit
Combination of soft
water and too much
detergent
Not run through an initial
regeneration cycle at installation
Low water pressure
Restricted drain hose
Cracked distributor
Running water from the
unit into a drain
Air in system after installation
What To Do
This is normal.
•
Does not use much salt to regenerate—very efficient.
•
See the Care and cleaning section.
•
See the Care and cleaning section.
•
Have the water tested at once.
•
WARNING:
Do not drink the water until problem has been corrected.
Call for service.
•
Call for service.
•
Call for service.
•
Check the circuit breaker or fuses.
•
This is called etching and is permanent. To prevent this
•
from happening, use less detergent with soft water. Wash
glassware in the shortest cycle that will get them clean.
Press and hold TOUCH or HOLD button until
•
RECHARGE starts to flash.
At completion of regeneration cycle (approx. 2 hrs.)
•
run water from faucets to purge the salty water.
Check pressure; should be minimum 20 psi.
•
Clean and reconnect hose.
•
Call for service.
•
This is normal.
•
Will go away after it runs for a while.
•
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