Canon EOS-1Ds Software Manual page 140

Troubleshooting
➞ If [EOS-1DS] does not appear, the driver is not operating normally. Briefly disconnect
and then reconnect the interface cable, ensuring that the connection is secure. If [EOS-
1DS] still does not appear, use the following procedure to re-install the driver.
1
Disconnect the interface cable and uninstall the driver. (➞9-7)
2
Re-install the driver. (➞1-2)
3
After installation ends, restart your computer.
4
Following the restart, connect the camera to your computer using the interface cable.
(➞2-2)
5
Finish driver installation. (➞1-5)
➞ When the [X], [!] or [?] symbol is displayed beside [EOS-1DS], part of the driver is
missing or corrupted. Use the following procedure to re-install the driver.
1
Delete [EOS-1DS] displayed in [Imaging devices].
2
Disconnect the interface cable and uninstall the driver. (➞9-7)
3
Re-install the driver. (➞1-2)
4
After installation ends, restart your computer.
5
Following the restart, connect the camera to your computer using the interface cable.
(➞2-2)
6
Finish driver installation. (➞1-5)
● Is the driver installed correctly?
Open [Device Manager] (➞9-5). Click the plus symbol [+] to the left of [Other devices] or
[Unknown devices] and check whether [EOS-1DS] or [Canon Digital Camera] is displayed.
➞ If [EOS-1DS] or [Canon Digital Camera] is displayed in [Other devices] or [Unknown
devices], the driver was not installed correctly.
Use the following procedure to re-install the driver.
1
Delete [EOS-1DS] or [Canon Digital Camera] displayed in [Other devices] or
[Unknown devices].
2
Disconnect the interface cable and uninstall the driver. (➞9-7)
3
Re-install the driver. (➞1-2)
4
After installation ends, restart your computer.
5
Following the restart, connect the camera to your computer using the interface cable.
(➞2-2)
6
Finish driver installation. (➞1-5)
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