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Warranty; Procedure For Making A Warranty Claim; Warranty Conditions - Samsung PN51F8500AF E-manual

User manual ver.1.0 (english).
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WARRANTY

This Samsung product is warranted for the period of twelve (12) months from the original date of
purchase, against defective materials and workmanship. In the event that warranty service is required,
you should first return the product to the retailer from whom it was purchased. However, Samsung
Authorized Service Centers will comply with this warranty during the Warranty Period. To obtain
details, please contact your nearest Authorized Service Center.

PROCEDURE FOR MAKING A WARRANTY CLAIM

To make a claim under the warranty, you must contact the Samsung Contact Center (see details
above) during the Warranty Period to discuss the problems you are having with the product. If a repair
or replacement is required, you will be provided with a Warranty Claim Number and address of an
Authorised Service Center.
If you are provided with a Warranty Claim Number, to obtain a repair or replacement of the product,
you must send the product to the Authorised Service Center advised together with:
a copy of your completed warranty card or, if you have already provided this to Samsung, your
name, address and contact telephone number;
your original receipt, invoice or sales slip for the purchase of the product as new;
your Warranty Claim Number.
Samsung will then repair or replace the product and return it to you using the contact details
provided.

WARRANTY CONDITIONS

11
The warranty is only valid if the above procedure for making a warranty claim is followed.
21
Samsung's obligations are limited to the repair or, at its discretion, replacement of the product or
the defective part.
31
Warranty repairs must be carried out by Samsung Authorised Service Centers. No reimbursement
will be made for repairs carried out by service centers or dealers that are not authorised by
Samsung and any such repair work and damage to the products caused by such repair work will
not be covered by this warranty.
41
This product is not considered to be defective in materials nor workmanship by reason that
it requires adaptation in order to conform to national or local technical or safety standards
in force in any country other than the one for which the product was originally designed and
manufactured. This warranty will not cover, and no re-imbursement will be made for such
adaptation, nor any damage which may result.

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