Important Warranty Information Regarding Television Format Viewing; Important User Information - Samsung PN51D550 User Manual

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Important Warranty Information Regarding Television Format Viewing

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See the warranty card for more information on warranty terms.
Wide screen format PDP Displays (with 16:9 aspect ratios, the ratio of the screen width to height) are primarily designed to view wide screen format full-
motion video. The images displayed on them should primarily be in the wide screen 16:9 ratio format, or expanded to fill the screen if your model offers
this feature, with the images constantly in motion. Displaying stationary graphics and images on the screen, such as the dark sidebars on non-expanded
standard format television video and programming, should be limited to no more than 5% of the total television viewing per week.
Additionally, viewing other stationary images and text such as stock market crawls, video game displays, station logos, web sites or computer graphics
and patterns, should be limited as described above for all televisions. Displaying stationary images for more than 5% of total viewing time can cause
uneven aging of your PDP display and leave subtle, but permanent burned-in ghost images in the PDP picture. To avoid this, vary the programming and
images, and primarily display full screen moving images, not stationary patterns or dark bars. On PDP models that offer picture sizing features, use these
controls to view different formats as a full screen picture.
Be careful in the selection of television formats you use for viewing and the amount of time you view them. Uneven PDP aging as a result of format
selection and use, as well as burned in images, are not covered by your Samsung limited warranty.
• SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT
Subject to the requirements, conditions, exclusions and limitations of the original Limited Warranty supplied with Samsung Electronics (SAMSUNG)
products, and the requirements, conditions, exclusions and limitations contained herein, SAMSUNG will additionally provide Warranty Repair Service
in the United States on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the
warranty period originally specified, and to the Original Purchaser only.
The above described warranty repairs must be performed by a SAMSUNG Authorized Service Center. Along with this Statement, the Original Limited
Warranty Statement and a dated Bill of Sale as Proof of Purchase must be presented to the Service Center. Transportation to and from the Service
Center is the responsibility of the purchaser. Conditions covered are limited only to manufacturing defects in material or workmanship, and only those
encountered in normal use of the product.
Excluded, but not limited to, are any originally specified provisions for, in-home or on-site services, minimum or maximum repair times, exchanges or
replacements, accessories, options, upgrades, or consumables.
For the location of a SAMSUNG Authorized Service Center, please call toll-free:
– In the United States : 1-800-SAMSUNG (1-800-726-7864)
– In Canada : 1-800-SAMSUNG
• Screen Image retention
Do not display a still image (such as that from a video game) on the plasma display panel for more than a few minutes. Still images can cause screen
image retention (burn in). To avoid such image retention, reduce the degree of brightness and contrast of the screen when displaying a still image.
• Heat on the top of the Plasma TV
The top side of the TV may become hot after long periods of use as heat dissipates from the panel through the vent hole in the upper part of the TV.
This is normal and does not indicate any defect or operational failure of unit.
However, children should be prevented from touching the upper part of the TV.
• The TV is making a 'cracking' noise.
A 'cracking' noise may occur when the TV contracts or expands due to a change in the surrounding environment such as temperature or humidity.
This is normal and not a defect.
• Cell Defects
The PDP uses a panel consisting of 2,360,000(HD-level) to 6,221,000(FHD-level) pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
• Avoid operating the TV at temperatures below 41°F (5°C)
• A still image displayed too long may cause permanent damage to the PDP Panel.
Watching the Plasma TV in 4:3 format for a long period of time may leave traces of the borders on the left, right, top, or bottom of
the screen. Playing a DVD or a game console may have a similar effect.
Damage caused by the above effect is not covered by the warranty.
• After-images on the Screen.
Displaying still images from Video games and PC for longer than a certain period of time may produce partial after-images.
To prevent this effect, reduce the 'brightness' and 'contrast' when displaying still images for a long time.
• Warranty
Warranty does not cover any damage caused by image retention.
Burn-in is not covered by the warranty.

Important User Information

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