Where To Get Help - Epson AcuLaser CX11NF Basic Manual

Where To Get Help

Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
Service
World Wide Web
Automated
Telephone
Services
To speak to a technical support representative, dial:
■
Toll-free: (800) 556-6025, 6
■
U.S.: (562) 276-4350, 6
7 to 4
AM
■
Canada: (905) 709-2170, 6
(Toll or long distance charges may apply.)
Please have the following information ready:
■
Product name (Epson AcuLaser CX11N or CX11NF)
■
Product serial number (located on the back of the printer)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration and operating system version
■
Description of the problem
128
Solving Problems
Access
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911. Your Epson
SM
SoundAdvice
quickly select the Epson AcuLaser CX11N/CX11NF in
SoundAdvice.
AM
to 6
AM
, Saturday. (Toll or long distance charges may apply.)
PM
AM
Express Code is 82705. Use this code to
to 6 , Pacific Time, Monday through Friday.
PM
, Pacific Time, Monday through Friday and
PM
to 6 , Pacific Time, Monday through Friday.
PM