Troubleshooting When Using The Copy Function; When A Message Appears - Ricoh Aficio MP C3500 Operating Instructions Manual

2. Troubleshooting When
Using the Copy Function
This chapter explains likely causes of and possible solutions for copier function
problems.

When a Message Appears

This section explains the machine's main messages. If other messages appear,
follow the instructions they contain.
Important
❒ For messages that are not listed here, see p.9 "When You Have Problems Op-
erating the Machine".
Message
Cannot detect
original size.
Cannot detect
original size.
Cannot detect
original size.
Check original
orientation.
Check paper size.
Rotate Sort is
not available
with this paper
size.
Duplex is not
available with
this paper size.
Cause
Improper original is
placed.
Improper original is
placed.
Original is not placed.
Original is not placed in a
proper orientation.
Improper paper size is
set.
A size of paper for which
Rotate Sort is not avail-
able is selected.
A paper size not available
in Duplex mode has been
selected.
Solution
Select paper manually, not in Auto Pa-
per Select mode, and do not use Auto
Reduce/Enlarge function. See "Sizes
difficult to detect", Copy/Document
Server Reference.
Place the original on the exposure glass.
See "Placing Originals on the Exposure
Glass" and "Sizes difficult to detect",
Copy/Document Server Reference.
Place your originals.
Change the orientation of the original.
If you press the {Start} key, copy will
start onto the selected paper.
Select the proper paper size. See "Sort",
Copy/Document Server Reference.
The following paper sizes are available
for Duplex mode: A3L, B4L, A4KL,
B5KL, A5K, 11"×17"L, Legal
1 1
(8 / "×14")L, 8 / "×14"L, Letter
2 4
1
(8 / "×11")KL, Executive
2
1 1
(7 / "×10 / ")KL, F/GL (8"×13")L,
4 2
Foolscap (8"×13")L, Folio
1
(8 / "×13")L, 11"×15"L, 10"×14"L,
4
8"×10"L, 8KL, 16KKL. Select one of
these sizes.
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