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Tektronix Z780GN - Phaser 780 Graphics Color Laser Printer Advanced Features And Troubleshooting Manual

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Phaser
780 Color Laser Printer
Advanced Features and Troubleshooting Manual
February 1999
070-9925-00 V3

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Summary of Contents for Tektronix Z780GN - Phaser 780 Graphics Color Laser Printer

  • Page 1 ® Phaser 780 Color Laser Printer Advanced Features and Troubleshooting Manual February 1999 070-9925-00 V3...
  • Page 2 SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. ® Ethernet is a registered trademark of Xerox Corporation. ® UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

  • Page 3: User Safety Summary

    User safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor or ground.
  • Page 4 CAUTION: This product utilizes a laser. Use of control or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Do not open covers and do not repair yourself. Refer servicing to qualified personnel. DANGER: CAUTION: VORSICHT:...

  • Page 5: Table Of Contents

    Contents Color Printer Resources Printed and on-line books 2 Tektronix World Wide Web sites Advanced Print Features Using fonts 5 Resident typefaces (PostScript) 5 Resident typefaces (PCL5) 5 Downloading fonts Printing a list of resident fonts 7 Using Quick Collate Using Slip Sheets 9 Previewing with Check Print 10 Using Image Smoothing 12...
  • Page 6 Startup page prints even though it is disabled 48 PostScript printing errors 49 Enabling the PostScript error handler 50 Installing additional memory 51 Static electricity precautions 51 On-site installation 51 Requirements 52 Installing a memory card 53 Printer Management PhaserLink™ software 57 Usage Profile 58 Job Accounting 59 Enabling and disabling the Startup Page...
  • Page 7 Initializing a formatted SCSI device 89 Macintosh users PC and workstation users 89 Using Your Printer with a Scanner Overview 91 Making copies 92 Copying a single page 92 Copying multiple pages with an Auto-Document Feeder 93 Using the front panel Copier Menu 94 Copier Menu 95 Placing and scaling images 96 Copying at 100% scale 96...
  • Page 8 viii Phaser 780 Color Laser Printer...

  • Page 9: Color Printer Resources

    Chapter Color Printer Resources Tektronix offers the following suite of books, web sites, and software tools to help you get the fullest (and most colorful) use from your printer. The books and software tools are all located on the printer’s CD-ROM. Advanced Features and Troubleshooting Manual...

  • Page 10: Printed And On-Line Books

    Color Printer Resources Printed and on-line books Setup Guide A printed book is shipped with your printer. An online book is included on the printer’s CD-ROM in PDF (Acrobat) format. Taking inventory Unpacking Setting up Installing printer software User Guide A printed book is shipped with your printer.

  • Page 11: Tektronix World Wide Web Sites

    Color Printer Resources Advanced Features and Troubleshooting Manual An online book is included on the printer’s CD-ROM in PDF (Acrobat) and HTML formats. Order a printed copy: order number 070-9925-00. All about media Using color Advanced troubleshooting Connecting peripherals PhaserShare Networking Manual An online book is included on the printer’s CD-ROM in PDF (Acrobat) and HTML formats.
  • Page 12 Color Printer Resources PhaserLink Printer Management software What it includes Where to find it Printer administration and www.tek.com/Color_Printers/ product/phaserlink.html support tool using World Wide Web technology: Status of print jobs Tracking printer usage Enter your printer’s Internet Configure printer address in your web browser. settings Routine troubleshooting...

  • Page 13: Advanced Print Features

    Chapter Advanced Print Features Using fonts Resident typefaces (PostScript) The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5, and a variety of user-defined fonts. To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts.
  • Page 14 Advanced Print Features Before printing, make sure that the fonts specified in your document are installed in the printer or are set up correctly. If you request a font in an application that is not resident in the printer, or is not correctly installed, the text is printed in Courier typeface.

  • Page 15: Printing A List Of Resident Fonts

    Advanced Print Features Printing a list of resident fonts From a Macintosh From the printer’s CD-ROM, run the Installer application. Select Easy Install. From the PhaserTools folder on your computer’s hard disk, double-click Apple Printer Utility. Select your printer’s zone (AppleTalk Zones) and your printer (Printers).

  • Page 16: Using Quick Collate

    Advanced Print Features Using Quick Collate Requirements Plus Feature Set SCSI external hard disk Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents. The collate function in some software applications repeatedly sends each page to the printer in sequence until the requested number of copies is printed. With the Quick Collate option, the job is sent only once and then multiple collated sets are produced by the printer, allowing much faster processing time.

  • Page 17: Using Slip Sheets

    Advanced Print Features Using Slip Sheets You can have the printer insert a slip sheet, or a divider page, to separate print jobs, multiple copies of a single print job, or individual pages of a print job. There are two selections to make in your printer driver. In a supported driver, locate the Slip Sheet options: LaserWriter 8.3.4 driver: In the Print dialog box, click Options.

  • Page 18: Previewing With Check Print

    Advanced Print Features Previewing with Check Print Requirements Plus Feature Set Enable the feature in the printer’s front panel Select Check Print in the driver software (see page 11). When printing multiple pages through the driver (either multiple copies of a single page or a multiple-page file), select Check Print to preview the first page of the job before proceeding with the remainder of the job;...
  • Page 19 Advanced Print Features Scroll to the preset timeouts, then press Select to activate your selection. O T E You can also enable Check Print and control the default timeout through PhaserLink software. For details on PhaserLink software, refer to the PhaserShare Networking Manual on the printer’s CD-ROM or web site.

  • Page 20: Using Image Smoothing

    Advanced Print Features Using Image Smoothing Image Smoothing blends adjacent colors in low-resolution (less than 150 dots per inch) images for smoother color transitions. For example, use Image Smoothing to improve the appearance of an image downloaded from a web site. Image Smoothing is not recommended for 300-dpi or higher images.

  • Page 21: Output Order

    Advanced Print Features Output Order This option lets you specify whether your document prints face up or face down in the printer’s output trays. Select the option in one of three ways (driver selections override all other settings): Through the printer’s front panel Printer Defaults menu. In a supported printer driver;...

  • Page 22: Phaserlink Pdf Direct Printing

    Advanced Print Features PhaserLink PDF Direct Printing PhaserLink PDF Direct Printing provides drag-and-drop printing of PDF and PostScript files from your web browser in Windows 95 and Windows 98 environments. Just drag any hyperlink for a PDF or PostScript file from the browser to the PDF Direct Printing icon on the desktop to print the file on your Tektronix printer.

  • Page 23: Installing The Plug-In: Windows

    Advanced Print Features Installing the plug-in: Windows Compatibility requirements Photoshop 3.0 and higher Windows 95/Windows 98 and Windows NT (optional) TCP/IP support requires proper installation of IP networking software and cards Installing the plug-in From the printer’s CD-ROM, run setup.exe. Select Custom Install. Select PhaserPrint plug-in for Photoshop;...

  • Page 24: Selecting Options In The Phaserprint Dialog Box

    Advanced Print Features Selecting options in the PhaserPrint dialog box Settings you make in the PhaserPrint plug-in remain in effect until you change them. The exception is Number of Copies, which defaults to 1 each time you start the plug-in. O T E You can get information on any of the plug-in’s features or printer-specific options with the online Help function.
  • Page 25 Advanced Print Features Print using (Windows) The Print using pop-up menu lets you choose between printing an image or saving the image to disk. It has two to four options, depending on your system configuration: TCP/IP Available if a TCP/IP stack is installed and running. From Printer model, choose a printer.
  • Page 26 Advanced Print Features Media size (selection) Paper sizes are printer-specific; refer to the online Help for your printer’s options. Select your printer in the Printer model field before selecting a paper size. Color Correction The setting remains in effect until you change it. Color Corrections are not available if the Mode is Lab.
  • Page 27 Advanced Print Features Fast preview Quick print of your image with slightly reduced image quality. Reflects the printer color correction you selected. For the fastest printing, use the None color correction option. Default is off. Output face up Print a document face-up, stacking pages so that the first page is on the bottom: Check this option on.
  • Page 28 Advanced Print Features Image 780Smoothing Blends adjacent colors so that color transitions are less noticeable. Use this option when the image being printed was scanned at a lower resolution than the printer’s output resolution. For example, printing an image scanned at 72 dpi using the printer’s Standard print quality mode (600 dpi).
  • Page 29 Advanced Print Features Landscape orientation Prints the image horizontally (landscape) on the page. Leave this box unchecked to print the image vertically (portrait) on the page. Refer to the Stylized representation of the page, in the lower left corner of the dialog box, to see how your selection will look when printed.
  • Page 30 Advanced Print Features Image separation Only available if the Replicate images box is checked. Type an amount, in inches or millimeters (depending on your system’s measurement standard), to specify the amount of separation between each replicated image. A larger amount reduces the number of images that can be printed at one time.
  • Page 31 Advanced Print Features Image layout Shows how the scaled images will fit horizontally and vertically in the image area of the currently selected Media and Landscape orientation options. Image layout reflects the current Image separation value. If the Replicate images box is not checked, this number is set to 1 x 1. If either Scale or Image separation values are out-of-range, question marks are displayed.
  • Page 32 Advanced Print Features Phaser 780 Color Laser Printer...

  • Page 33: Troubleshooting

    Chapter Troubleshooting On-line support Visit Tektronix’ color printer web site for the most up-to-date information about your printer. View updated user documentation, download utility files, get answers to frequently asked questions, find a list of Tektronix dealers in your area, or contact customer support.

  • Page 34: Customer Support Centers

    Troubleshooting Customer Support Centers For more information or for getting help with troubleshooting or servicing your printer, contact your local Tektronix reseller, authorized service provider, or the following resources worldwide: Customer Support Centers Australia France New Zealand 1-800-811-177 01 69 86 8137 +61 2 9888 0100 Austria Germany...

  • Page 35: Getting Information By Fax

    Troubleshooting Getting information by fax Another Tektronix resource for up-to-date information is HAL (Highly Automated Library). If you have a fax machine and a touch-tone telephone, you can quickly receive the latest technical hints and tips, solutions to common technical problems, and application notes for software such as CorelDRAW! and QuarkXPress.

  • Page 36: Diagnostic Tools

    Troubleshooting Diagnostic tools The printer provides several tools for diagnosing and solving various types of problems; these tools include the following: Consumables Page Found in the front panel’s Help Pages menu. Included are the% Life Remaining gauges, showing the Phaser Color Printer ®...
  • Page 37 Troubleshooting Usage Profile Report Found in the Help Pages menu; provides detailed information on consumables used, tray and media Phaser Color Printer ® selections, printer interventions, as well as an analysis of Usage Profile usage rates. Useful for planning your consumables ordering and tracking the average use of consumables on a per-job basis.

  • Page 38: Maintaining Print Quality

    Troubleshooting Maintaining print quality If you notice a problem with the quality of your prints, the probable solution is replacing one of the consumable components (toner cartridges, imaging unit, fuser roll cartridge). If the printer’s front panel message indicates replacing one or more consumables, replace it if necessary.

  • Page 39: Symptoms And Solutions

    Troubleshooting Symptoms and solutions Front Panel Messages Symptom Possible Causes Solution Power indicator is blinking. The printer is processing or printing a job. Wait for the job to be completed or cancel the job. You have entered a menu in the front panel. Exit the menu. Power indicator is off.
  • Page 40 Troubleshooting Front Panel Messages (cont'd.) Symptom Possible Causes Solution Front panel reports: The imaging unit is wearing out. Replace the imaging unit soon; order an imaging unit now. Although it continues to Imaging Unit Life Almost function, the print quality may be affected. Over Front panel reports: The life of the imaging unit life has been...
  • Page 41 Troubleshooting Print Quality Problems (And Examples) Symptom Solution Small white spots appear in the same place on Make another print. If the defect is in the same location, call Customer Support. If not, replace the imaging unit. every print. Vertical bands of varying width and density appear Reprint several pages.
  • Page 42 Troubleshooting Print Quality Problems (And Examples) (cont'd.) Print shows small, random light or dark spots in a Replace the color toner cartridge. single color. Prints are missing fine-line detail. Refer to the % Remaining gauge for the imaging unit on the Consumables Page.
  • Page 43 Troubleshooting Print Quality Problems (And Examples) (cont'd.) Streaks or spots Most spots are caused by fingerprints or dust introduced into the printer while installing the Imaging Unit or loading media. Make sure that the surface where you unpack the imaging unit, paper, and transparencies is free of dust.
  • Page 44 Troubleshooting If you can’t make a print (cont'd.) Symptom Solution Printer doesn’t appear in Make sure that the printer is turned on and the cables are correctly attached. the Chooser Check the termination (refer to the documentation for your network adapter or connector (Macintosh) for information on termination).
  • Page 45 Troubleshooting Problems with jams Symptom Solution Frequent paper-picking Fan the paper or transparencies before installing them in their respective trays; this is errors especially important for transparencies because they tend to stick together. Make sure that the media is installed under the hook at the front of the media tray and that the paper guides are set flush against the media.

  • Page 46: Error Codes

    Troubleshooting Error codes If the printer’s front panel flashes a message alternating with Error XX, find the error code in this table and follow the instructions for resolving the problem. Error Codes and Actions Error User Corrective Action Contact Customer Support. (Note that the printer will continue to Printer Maintenance print.)
  • Page 47 Troubleshooting Error Codes and Actions (cont'd.) Error User Corrective Action Remove and reinstall the Imaging Unit. Turn the printer off, then on. Error 70, 71 Imaging Unit ID Replace the Imaging Unit. Turn the printer off, then on. Error If problem persists, check www2.tek.com/merlin/tko and/or Error 72 contact Customer Support.

  • Page 48: Print Quality Hints

    Troubleshooting Print quality hints To ensure the best print quality and the most reliable printer operation, follow these simple guidelines: Use high-quality paper and only Tektronix transparencies, glossy coated paper, and fabric transfer media. Do not use inkjet media, especially inkjet coated paper and inkjet transparencies.

  • Page 49: Media Hints

    Troubleshooting Media hints Use high-grade media. For best reliability and image-quality, always use Tektronix media. Refer to the printer’s User Guide for ordering information. Do not use media designed for inkjet printers; it may damage the fuser. Media handling Make sure that the media is dust-free. Dust and dirt can result in poor print quality.

  • Page 50: Improving Print Speed

    Troubleshooting Improving print speed Relative port speed Ethernet and Token Ring are the fastest ports, followed by the parallel port, then the LocalTalk port. Fastest print time The total print time depends on the following: Image complexity Image size Type of port used and network traffic Printer’s memory configuration Print quality mode selected Color correction mode selected...

  • Page 51: Printed Colors Are Not What You Expected

    Troubleshooting Printed colors are not what you expected Select another Color Correction option in a supported driver and print your image again; refer to page 63 for more information on color correction. Make sure that you are using a supported printer driver installed from the printer’s CD-ROM.

  • Page 52: Printing Pantone Colors

    Troubleshooting Printing PANTONE Colors If printer-specific PANTONE Colors are not printing as expected, make sure that you are printing without any color corrections selected. Refer to “PANTONE® Color files” on page 71 for more information. There are many variables in process reproduction of colors generated by your printer, any one of which may affect the quality of the PANTONE Color simulation, including: Type of media used...

  • Page 53: Selecting Page Sizes In Windows Applications

    Troubleshooting Selecting page sizes in Windows applications In some Windows applications, you can select printer page sizes in a Print Setup dialog box accessed from the File menu. If you use a Print Setup dialog box to select the printer from your application, some page sizes may not be visible in the list. If the printer page size you want to use is not visible in the list, do the following: Windows 3.1 From the Main window, open the Control Panel and double-click the...

  • Page 54: Fonts Printing Incorrectly From Windows

    Troubleshooting Fonts printing incorrectly from Windows If fonts are printing incorrectly from Windows, make sure that you installed the correct printer with the supported driver and PostScript printer description (PPD) file. If you are not sure which printer configuration you have, print the Configuration Page from the front panel’s Help Pages menu;...

  • Page 55: Sharing The Printer On A Network

    Troubleshooting Sharing the printer on a network Driver, utility files, and front panel interactions If your printer is shared on a network, you can affect prints made by others when you download a utility file or use the printer’s front panel menus to change the printer’s default settings.

  • Page 56: Startup Page Prints Even Though It Is Disabled

    Troubleshooting Startup page prints even though it is disabled If the printer detects a nonfatal error at power-up (for example, faulty printer ports and some memory failures), the Startup Page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table.

  • Page 57: Postscript Printing Errors

    Troubleshooting PostScript printing errors If your printer reports a PostScript error when printing from Adobe PageMaker, MacroMedia FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect version of the PostScript printer description (PPD) file. Refer to the printer’s Setup Guide for instructions on installing printer description files.

  • Page 58: Enabling The Postscript Error Handler

    Troubleshooting Enabling the PostScript error handler The error handling utility helps diagnose problems when a job doesn’t print; it provides a PostScript error-handling function to help determine the cause of some PostScript printing problems. When the error handler is enabled, PostScript errors and other status information are printed.

  • Page 59: Installing Additional Memory

    Troubleshooting Installing additional memory Static electricity precautions Leave the printer plugged into its power outlet; this preserves a ground path for static discharges. Touch the printer's bare metal frame often to discharge static electricity from your body or use a grounding strap if available. Handle the circuit board(s) by their edges only.

  • Page 60: Requirements

    Troubleshooting Requirements ® A Phillips head screwdriver A 168-pin, low-voltage, 64-bit wide SDRAM DIMM. You can add 16-Mbyte, 32-Mbyte, 64-Mbyte, and 128-Mbyte DIMMs that have Serial Presence Detect (SPD) ROMs. The following memory cards are compatible with your printer. Samsung Memory Configuration KMM366S203BT...

  • Page 61: Installing A Memory Card

    Troubleshooting Installing a memory card Turn off the printer, but do not unplug it. 9925-03 Open the front cover. 9925-04 Pull out the multi-purpose tray unit on the bottom right of the printer. 3094-41 Advanced Features and Troubleshooting Manual...
  • Page 62 Troubleshooting Remove the two screws on the panel above the multi-purpose tray. Take off the panel and set it aside. 9925-05 Press open the white tabs at the top and bottom of the memory slot. Install additional memory starting from the slot on the right and proceeding to the left.
  • Page 63 Troubleshooting Hold the memory card by the edges with the notched long edge toward the printer. 9925-06 Insert the card into the slot, aligning the notches with the ridges in the slot. Press firmly. The white tabs will snap into place, locking the card in the slot.
  • Page 64 Troubleshooting Close the multi-purpose tray unit and the front cover. Turn on the printer. To verify that the printer recognizes the new memory board, print a Configuration Page from the printer’s front panel Help Pages menu. Phaser 780 Color Laser Printer...

  • Page 65: Printer Management

    Chapter Printer Management PhaserLink™ Printer Management software PhaserLink Printer Management software is a printer management tool that uses World Wide Web technology to provide printer information and functionality: Job status Printer usage Routine troubleshooting Configuration of printer settings PhaserLink Printer Management requires a TCP/IP connection. To access PhaserLink Printer Management information, enter your printer’s Internet address in a web browser: the PhaserLink Printer Management interface appears on your computer’s screen.

  • Page 66: Usage Profile

    Printer Management www.tek.com/Color_Printers/products/phaserlink.html Usage Profile Usage Profile provides a proactive strategy for service, maintenance, and administration of your printer. You can keep track of most printer parameters in more detail than even PhaserLink Printer Management provides. Information in the Usage Profile Report includes: Remaining life of consumables Paper versus transparency usage Percent coverage by job or printer history...

  • Page 67: Job Accounting

    Printer Management In addition, you can easily arrange electronic mail notification so that your system administrator or supplies ordering agent receives timely information on error conditions or supplies status. This feature allows you to predict consumable ordering for remote locations. Three types of error conditions are reported: For the designated operator, system administrator, or service provider Toner low Toner out...

  • Page 68: Enabling And Disabling The Startup Page

    Printer Management Enabling and disabling the Startup Page You can choose to have a Startup Page print each time the printer is turned on or reset, or you can disable the Startup Page. There are three methods for enabling/disabling the Startup Page: From PhaserLink Printer Management software.

  • Page 69: Changing The Energy Star Timeout

    Printer Management Changing the Energy Star timeout The Energy Star default is set to 1 hour. When the printer exits the Energy Star mode, it is ready to print in about 5 minutes. Increasing the Energy Star value from 1 hour keeps the printer ready for printing and eliminates the warm-up period.

  • Page 70: Protected Mode For The Front Panel Menu

    Printer Management Protected mode for the front panel menu System administrators can control user access to the front panel menus with the following utility files (see page 79 for instructions on downloading utility files): Macintosh utility files: Menu Short (limits menu access) Menu Long (expands menus) PC utility files: MENUSHRT.PS (limits menu access)

  • Page 71: Using Color

    Chapter Using Color Color corrections The printer provides TekColor Dynamic Correction, which consists of the following color correction modes: Color correction mode Description Front panel Driver selection selection Automatic Automatic Default setting. Automatically applies the best color correction mode to each element (text, graphics, photos) on the page.

  • Page 72: Printing The Color Sampler Charts

    Using Color Printing the Color Sampler Charts Overview Color sampler charts are colored rectangles with each color’s component values; they help you select colors in an application that can be reproduced on your printer. Component values are percentages of each color — CMYK (Cyan, Magenta, Yellow, Black), RGB (Red, Green, Blue), or HSB (Hue, Saturation, Brightness) —...

  • Page 73: Color Charts

    Using Color Color charts Which color chart you print and use depends on how your application selects color. For information on color selection, refer to the application’s documentation, then print one or more of the color sampler charts. Each color sampler chart is several pages long; print them in panels and connect them to form a wall chart or place in a binder for easy reference.

  • Page 74: Printing Samplers From A Macintosh

    Using Color Printing samplers from a Macintosh O T E Use the same color correction to print the chart and to print from your application. Any other color correction selection in the driver causes colors to print differently than expected. Installing color correction files From the printer’s CD-ROM, run the Installer application.
  • Page 75 Using Color Open the Printer Utilities folder and select a color correction file. Click Add. Click Send. Printing a color sampler chart From your computer’s hard disk, open the PhaserTools folder. Double-click Apple Printer Utility; a Printer Selector dialog box appears: Under AppleTalk Zones, select your printer’s zone.

  • Page 76: Printing Samplers From A Pc

    Using Color Printing samplers from a PC O T E Use the same color correction to print the chart and to print from your application. Any other color correction selection in the driver causes colors to print differently than expected. Installing color correction files From the printer’s CD-ROM, run setup.exe.
  • Page 77 Using Color Printing a color sampler chart Open the Phsrtool directory. Open the Samplers subdirectory. Send to the printer the desired color sampler chart: PC users: Use the DOS COPY command. Workstation users: Send the file to the printer as you would any PostScript file.

  • Page 78: Printing A Color Sampler Chart From The Front Panel

    Using Color Printing a color sampler chart from the front panel O T E The HSB (Hue, Saturation, Brightness) color sampler chart and the PANTONE Color sampler chart cannot be printed from the front panel. To print a PANTONE Color chart, see page 74. Decide which color correction to use;...

  • Page 79: Pantone® Color Files

    Using Color ® PANTONE Color files For the latest information on color libraries, visit the Tektronix web site at www.tek.com/Color_Printers/ or contact your local Tektronix reseller. PANTONE Color files for your printer include color library files for specific applications and PANTONE Color sampler charts. The printer’s CD-ROM provides two sets of PANTONE Color files.
  • Page 80 Using Color Print your document; select these printer settings in a driver, or from the front panel, or with a downloadable utility file (driver settings override all other selections): Color correction: None Print quality: Standard (use Standard file set) Enhanced (use Enhanced file set) Photo (use Enhanced file set) Media: Paper...

  • Page 81: Installing Pantone® Color Files

    Using Color ® Installing PANTONE Color files O T E Two sets of files are installed, one for printing in Standard print-quality mode and one for printing in Enhanced print-quality mode. Macintosh From the printer’s CD-ROM, use the Installer application. From the Custom Install window, install the following: ®...

  • Page 82: Printing The Pantone® Color Charts

    Using Color ® Printing the PANTONE Color charts Macintosh Printing individual pages from Acrobat Reader Install Acrobat Reader if you want to print individual pages from the ® PANTONE Color chart. Insert the printer’s CD-ROM in your computer’s drive, and install Acrobat Reader onto your computer’s hard disk; follow on-screen instructions.
  • Page 83 Using Color Printing the entire chart Use the Apple Printer Utility. If using Standard print-quality mode, download to the printer the PANTONE® Phaser 780 Std.ps file. If using the Enhanced or Photo print-quality mode, download the PANTONE® Phaser 780 Enh.ps file. These PostScript files contain necessary color correction and print-quality information.
  • Page 84 Using Color Printing individual pages from Acrobat Reader You may want to install Acrobat Reader if you want to print individual ® pages from the PANTONE Color chart. Insert the printer’s CD-ROM in your computer’s drive, go to the Manuals directory, and follow the instructions in the ReadMe file.
  • Page 85 Using Color Printing the entire chart If using Standard print-quality mode, download to the printer the Pan780s.ps file. If using the Enhanced or Photo print-quality mode, download the Pan780e.ps file. These PostScript files contain necessary color correction and print-quality information. Use one of the following methods: PC users: Use the DOS COPY command.

  • Page 86: Phasermatch™ Icc Software

    Using Color PhaserMatch™ ICC software This software is a color management tool that you can use for the following (requires the Plus Feature Set): Customize colors to accurately match your press standards. Custom profile editing for maximum flexibility. Create your own profile database. PhaserMatch ICC software is compatible with any press ICC profile.

  • Page 87: Using Printer Utilities

    Chapter Using Printer Utilities In addition to using the printer’s front panel or the options in a supported driver, the printer’s utility files offer another method for changing the way the printer operates. In some cases, a selection can be made only with a utility file. Utility files control print features such as color correction and enabling or disabling the Startup Page.
  • Page 88 Using Printer Utilities Insert the printer’s CD-ROM into your computer’s CD-ROM drive. Double-click the Phaser 780 Installer icon. Click Continue. View the license agreements and click Accept to continue. Select Custom Install. Select Printer Utilities. Click Install. Click Continue to install more files or click Quit to end the installation. When the registration window appears, click Continue or click Cancel if you have already registered.

  • Page 89: Using The Apple Printer Utility To Perform Other Tasks

    Using Printer Utilities Using the Apple Printer Utility to perform other tasks In addition to downloading PostScript files and fonts, you can use the Apple Printer Utility to perform the following specialized tasks: Turning on/off the Startup Page From the PhaserTools folder, double-click Apple Printer Utility. In the Printer Selector dialog box, make the following selections: Under AppleTalk Zones, select your printer’s zone.

  • Page 90: Downloading Files From A Pc

    Using Printer Utilities Downloading files from a PC Windows 3.1 From the printer’s CD-ROM, run setup.exe. Select Custom Install. Select Printer Utilities. From your computer’s hard disk, open the PHSRTOOL directory. Open the PHSR780 subdirectory. Select the utility file you want to send to the printer, for example RESET.PS. From the File menu, select Copy;...

  • Page 91: Downloading Files From The Tektronix World Wide Web Site

    Using Printer Utilities Downloading files from the Tektronix World Wide Web site Tektronix has a site on the World Wide Web that you can reach from a web browser, at the following address: www.tek.com/Color_Printers/ At the Tektronix Color Printer home page, explore options such as customer support documents and new product information.

  • Page 92: Downloading Files From The Tektronix Ftp Server

    Using Printer Utilities Downloading files from the Tektronix ftp server Utility files included on the printer’s CD-ROM let you set up the printer from UNIX and VMS workstations to select between media trays, print quality modes, color correction modes and other features. If you don’t have the means to transfer these files from the CD-ROM, you can request files from the Tektronix anonymous ftp server.

  • Page 93: Connecting Peripheral Devices

    Chapter Connecting Peripheral Devices The printer’s optional SCSI (Small Computer System Interface) port is used for connecting external hard disk drives and scanners — all are SCSI devices. The printer supports up to seven SCSI devices, as long as each has a unique SCSI ID number (any number between 0 –...

  • Page 94: Connecting Scsi Devices

    Connecting Peripheral Devices Connecting SCSI devices Required items A SCSI peripheral cable for each SCSI device. The printer uses a SCSI-2, 50-pin connector. One SCSI cable terminator, unless one of the SCSI devices has an internal terminator. To order supplies and accessories, contact your local dealer or visit the Tektronix web site at www.tek.com/Color_Printers/supplies.

  • Page 95: Connecting One Scsi Device

    Connecting Peripheral Devices Connecting one SCSI device A U T I O N To avoid damaging components, before you connect or disconnect a SCSI cable, turn off the printer, then turn off the SCSI device. Turn off the printer and the SCSI device. On the SCSI device, set a unique SCSI ID number (0 –...

  • Page 96: Connecting Multiple Scsi Devices

    Connecting Peripheral Devices Connecting multiple SCSI devices A U T I O N To avoid damaging components, before you connect or disconnect a SCSI cable, turn off the printer and all SCSI devices. Before you turn on the printer, turn on the SCSI devices. Turn off the printer and the SCSI devices.

  • Page 97: Initializing A Formatted Scsi Device

    Connecting Peripheral Devices Initializing a formatted SCSI device Most external hard disks are formatted at the factory and only need to be initialized. Macintosh users From the printer’s CD-ROM, run the Installer application. Select Custom Install. Select Printer Utilities. From your computer’s hard disk, open the PhaserTools folder.
  • Page 98 Connecting Peripheral Devices Phaser 780 Color Laser Printer...

  • Page 99: Using Your Printer With A Scanner

    Chapter Using Your Printer with a Scanner Overview By attaching a recommended scanner to your printer, you can use the printer as a color copier. Settings for copies are made at the printer’s front panel. For example, you can specify the number of copies, reduce or enlarge prints, adjust the color saturation, and select color, gray scale, or black-and-white copying.

  • Page 100: Making Copies

    Using Your Printer with a Scanner Making copies Copying a single page Making a copy with your scanner and printer is similar to making a copy with a photocopier: Raise the scanner’s document cover. Place the original image face down on the scanner’s glass; position the image in your scanner according to its instructions.

  • Page 101: Copying Multiple Pages With An Auto-Document Feeder

    Using Your Printer with a Scanner Copying multiple pages with an Auto-Document Feeder If your scanner is equipped with an Auto-Document Feeder (ADF), you can copy an entire set of originals at one time and produce multiple, collated copies. Pages are loaded and copied one at a time, and output the number of times you request in Step 7.

  • Page 102: Using The Front Panel Copier Menu

    Using Your Printer with a Scanner Using the front panel Copier Menu The printer allows you to control the settings listed in the table below. From the printer’s Help Pages menu, select Menu Map to print a Copier Menu. Copier menu setting Purpose Number of Copies/Print Selects up to 999 copies.

  • Page 103: Copier Menu

    Using Your Printer with a Scanner Copier Menu Phaser Color Printer ® Copier Menu displays information selects displayed setting scrolls backward exits without a change scrolls forward Press Number of Copies/Print Color Image Grayscale Color Mode Color Text Black and White Adjust Color Saturation Red and Green Balance...

  • Page 104: Placing And Scaling Images

    Using Your Printer with a Scanner Placing and scaling images Copying at 100% scale When you copy originals at 100% scale, the copy image is the same size as the original. Note however, that printers are typically unable to print to the extreme edges of the print media;...

  • Page 105: Copying To Fit Full-Bleed Images

    Using Your Printer with a Scanner Copying to fit full-bleed images If your original’s image extends to its outer edges — often called a full-bleed image — and you wish to copy the entire image, set Zoom to approximately 95%. The full image will be printed, at a slightly reduced scale, within the printer’s maximum printable area.

  • Page 106: Scaling Images Using Zoom

    Using Your Printer with a Scanner Scaling images using Zoom Original print Find a small, full-bleed original image. Original on scanner’s glass Place the original face-down in your scanner. Use the front panel menu to set the Zoom to a value such as 200%. Lower the document cover.

  • Page 107: Regulatory Information And Specifications

    Chapter Regulatory Information and Specifications Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limits applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté...

  • Page 108: Declaration Of Conformity (For 220-230 Vac Equipment)

    Regulatory Information and Specifications Declaration of conformity (for 220-230 VAC equipment) Tektronix, Inc. Color Printing and Imaging Division P.O. Box 1000 Wilsonville, Oregon 97070-1000 U.S.A. declares, under our sole responsibility, that the product Phaser 780 (Z780) to which this declaration relates, is in conformity with the following standard(s) or other normative document(s): For the Safety of Information Technology Equipment including Electrical...

  • Page 109: Fcc Class B Device (For 100-120 Vac Equipment)

    Regulatory Information and Specifications FCC Class B device (for 100-120 VAC equipment) The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix’ instructions, it may cause interference with radio and television reception. This equipment has been tested and verified to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 110: Material Safety Data Sheets

    Regulatory Information and Specifications Material Safety Data Sheets Proper management of environmental resources protects the well-being of our employees, customers, shareholders, and the communities we are a part of worldwide. Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws, regulations, and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate.

  • Page 111: Msds For Toner

    Regulatory Information and Specifications MSDS for Toner Section 1 – Product Identification Trade Names Tektronix Part Number: Black Toner Cartridge 016-1678-00 Cyan Toner Cartridge 016-1679-00 Magenta Toner Cartridge 016-1680-00 Yellow Toner Cartridge 016-1681-00 ® Product Use: Tektronix Phaser 780 color printers Section 2 –...
  • Page 112 Regulatory Information and Specifications Section 9 – Physical And Chemical Properties Appearance: Black, blue, red, or yellow powders in cartridge. Odor: Slight. Solubility: Not water-soluble. Specific Gravity: 1 (water = 1). Section 10 – Stability And Reactivity Stability: Stable. Incompatibility With Other Materials: None known. Hazardous Polymerization: Will not occur.

  • Page 113: Msds For Developer

    Regulatory Information and Specifications MSDS for Developer Section 1 – Product Identification Trade Names Tektronix Part Number: Black Developer Assembly 118-9782-00 Cyan Developer Assembly 118-9783-00 Magenta Developer Assembly 118-9784-00 Yellow Developer Assembly 118-9785-00 ® Product Use: Tektronix Phaser 780 color printers Section 2 –...
  • Page 114 Regulatory Information and Specifications Section 9 – Physical And Chemical Properties Appearance: Black, blue, red, or yellow granules in cartridge. Odor: Slight. Solubility: Not available. Specific Gravity: Not available. Section 10 – Stability And Reactivity Stability: Stable. Incompatibility With Other Materials: None known. Hazardous Polymerization: Will not occur.

  • Page 115: Msds For Silicone Oil

    Regulatory Information and Specifications MSDS for Silicone Oil Section 1 – Product Identification Silicone oil, impregnated into oil roller of fuser roll cartridge (Tektronix part number 016-1866-00). ® Product Use: Tektronix Phaser 780 color printers Section 2 – Information On Ingredients Ingredients Organo-functional polydimethylsiloxane.
  • Page 116 Regulatory Information and Specifications Section 10 – Stability And Reactivity Stability: Stable. Incompatibility With Other Materials: Strong oxidizing agents. Hazardous Decomposition Products: Silicone dioxide, carbon dioxide, and traces of incompletely burned carbon products. Hazardous Polymerization: Will not occur. Section 11 – Toxicological Information Acute: Non-irritating to eyes.
  • Page 117 Regulatory Information and Specifications Specifications Temperature Operating: 5 degrees C to 32 degrees C (41 degrees F to 89.6 degrees F) Best Print Quality: 18 degrees C to 26 degrees C (64.4 degrees F to 78.8 degrees F) Nonoperating: 0 degrees C to 35 degrees C (32 degrees F to 95 degrees F) Storage: (without paper, transparencies, or consumables): –20 degrees C to +40 degrees C (–4 degrees F to +104 degrees F)
  • Page 118 Regulatory Information and Specifications Phaser 780 Color Laser Printer...
  • Page 119 Index multiple pages scaling images adjusting customer support low-resolution images customer support centers scale of copies fax-back system (HAL) Adobe Photoshop plug-in online help Macintosh Windows Apple Printer Utility declaration of conformity using developer MSDS Auto-Document Feeder diagnosing print quality automatic tray switching downloading files from servers Tektronix ftp server...
  • Page 120 Font Sampler, Macintosh utility file information resources fonts printer CD-ROM adding a hard disk Tektronix web site addresses downloading INITDISK.PS, PC utility file sampler, printing Initialize Printer Disk, Macintosh utility file TrueType initializing a SCSI hard disk Windows from a Macintosh FONTS.PS, PC utility file from a PC front panel...
  • Page 121 printing errors power indicator online customer support blinking operating range previewing a job temperature and humidity print features Output Order automatic tray switching collating multiple copies color corrections PANTONE Colors previewing methods of printing print-quality modes printer-specific colors print quality selection books maintaining troubleshooting...
  • Page 122 using printer with streaks or spots SCSI hard disk TrueType fonts connecting multiple disks connecting single disk initializing usage profile reports from a Macintosh 89 general from a PC 89 utility files uses for Macintosh, using SCSI port PC, using connecting a scanner/copier connecting external hard disk selecting page sizes in Windows applications...

This manual is also suitable for:

Z780n - phaser 780 color laser printerPhaser 780

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