Tektronix PHASER 780 User Manual
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Tektronix PHASER 780 User Manual

Tektronix PHASER 780 User Manual

Tektronix, inc. user guide color laser printer phaser 780
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Download this manual See also: Reference Manual, Setup Manual
-1
P H A S E R
®
7 8 0 C O L O R
L A S E R
P R I N T E R
U s e r G u i d e
®
www.tek.com/Color_Printers/

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Summary of Contents for Tektronix PHASER 780

  • Page 1 P H A S E R ® 7 8 0 C O L O R L A S E R P R I N T E R U s e r G u i d e ® www.tek.com/Color_Printers/...

  • Page 2: Table Of Contents

    Caution Use caution, or damage to the printer may result. Warning Hot surface on or in the printer. Use special caution to avoid personal injury. Copyright © 1999 Tektronix, Inc. All rights reserved. ® ® Tektronix , Phaser , and PhaserShare ™...
  • Page 3 Tektronix Supplies, Media, and Accessories and Options Supplies Description Toner Cartridges Black Cyan Magenta Yellow Fuser Roll Cartridge Hi-Duty Fuser Roll Cartridge For heavy usage: more than 500 prints per day Color Imaging Unit Imaging Unit Waste Cartridge To order supplies and accessories, contact your local reseller or visit the Tektronix web site: www.tek.com/Color_Printers/supplies...

  • Page 4: Accessories And Options

    ZMB128 Use your printer as a For a list of color copier. supported scanners, contact Requires Plus Feature your local Tektronix reseller, or visit the Tektronix web site. Samples of a variety of Z780SS-00 paper and other media Z780SS-01 metric...
  • Page 5 Description Order number Plus Feature Set Z780FNG Z780FNP To order supplies and accessories, contact your local reseller or visit the Tektronix web site: Order number Adds to Graphics Z780FGP model: 96 Mbytes RAM (for 192 Mbytes total) SCSI card for...

  • Page 6: Front Panel Display And Menus

    Front Panel Display and Menus Gain access to printer settings (media size and type, tray, print resolution, etc.). View the printer’s operating status, for example, Ready, Printing. Be alerted when to replace consumables, load paper, and clear jams. Print diagnostic pages for troubleshooting. Ready Printer Menu Power indicator...
  • Page 7 Front Panel Settings and Defaults Generally, select most print settings and set defaults from your application. Changing the front panel settings may affect the prints of other users. However, printing oversize or specialty media requires using the front panel. The main user settings are TekColor Correction, Print Quality, and Printer Defaults (primarily Multi-Purpose Tray Setup: Media Size, Media Type).

  • Page 8: Menu Map Of Printer Settings

    Menu Map of Printer Settings Print this page of the main front panel settings, and keep it near the printer for reference. At the printer’s front panel: When the printer is warmed up, the front panel displays the following message: Ready Printer Menu Press Select;...

  • Page 9: Media Types And Trays

    Laser Paper available in optional Lower Tray Assembly only). 3040-03a Never use inkjet paper; it will cause paper jams and damage the fuser. Use Tektronix paper for best results. Transparency Tray Fits in tray slot 1 only. A/Letter Legal B/Tabloid...

  • Page 10: Multi Purpose Tray

    A/Letter, A4 Tabloid Extra Tektronix Glossy Coated Paper A/Letter, A4 A3, B/Tabloid, Tabloid Extra 148 g/m (100 lb.) Use only Tektronix Glossy Coated Paper for best results. Media and Media Trays Laser Labels A/Letter, A4 ™ Recommended Avery Labels A/Letter: 5160 and 5164...

  • Page 11: Supported Page Sizes And Print Area

    Supported Page Sizes and Print Area Select Page Size from the printer’s front panel or your application’s Print menu. Media/Page Size Dimension Paper Letter (A) 8.5 x 11 in. Legal 8.5 x 14 in. Tabloid (B) 11 x 17 in. Tabloid Extra 12 x 18 in.

  • Page 12: Printable Area

    Printable Area The maximum image area is 320 x 457 mm (12.6 x 18 in.); the guaranteed print quality area is 297 x 432 mm (11.7 x 17 in.). 5 mm (0.2 in.) Print Area On Tabloid Plus paper, the bottom margin is 25 mm (1 in.). If you are printing a full-bleed image, run a test print to check the margins and print area.

  • Page 13: Loading Media Trays

    Loading Media Trays Pull out the paper tray. Squeeze and slide back the blue paper guides. Press down to snap the metal plate into place. Insert the paper; set it under the metal hook at the front right of the tray. Set both back and side paper guides flush against the paper.

  • Page 14: Loading The Universal Paper Tray

    Loading the Universal Paper Tray Letterhead Capacity: 250 sheets 3040-43 Never use inkjet paper; it will cause paper jams and damage the fuser. Use Tektronix paper for best results. Large-Format Media Capacity: 250 sheets Load letterhead face down. Make sure that you set the blue guides flush...
  • Page 15 Loading the Optional Transparency Tray Tektronix Transparencies Capacity: 100 sheets 3040-42 Look for the notch on the Tektronix transparencies. Load A/A4 transparencies with the notch at the left rear of the tray. The transparency tray holds only A/A4 media. Load Tabloid Extra transparencies in the multi-purpose tray.

  • Page 16: Specialty Media

    Specialty Media Load specialty media in the multi-purpose tray (the external tray on the right side of the printer). Set the paper guide toward the rear of the tray. Extend the tray for large-format paper. Insert the media face up. Load large-format media short edge first;...
  • Page 17 Transparencies Look for the notch on Tektronix transparencies (A/A4, Tabloid Extra). Load transparencies as follows: Multi-purpose tray: with the notch opposite the leading edge, toward the rear of the printer Optional transparency tray (A/A4 only): with the notch at the left rear of the tray...
  • Page 18 * If you have the optional Lower Tray Assembly, letterhead may also be loaded in tray slots 2 – 4. Select the appropriate tray from your application’s Print menu. Never use inkjet paper; it will cause paper jams and damage the fuser. Use Tektronix laser paper for best results. 3040-46 until...
  • Page 19 Envelopes Set up envelopes according to the templates or procedures in your application. Insert envelopes in the multi-purpose tray with the long edge inserted into the printer and the side to be printed face up. The flap must be open. At the printer’s front panel: The front panel displays Multi-Purpose Tray Media Size and the current default.
  • Page 20 Labels ™ Recommended Avery labels: A/Letter: 5160 A4: L7162 5164 Set up labels using the templates or procedures in your application or the instructions included with the labels. If your application has a setting for Avery labels, use it as a template.
  • Page 21 Tektronix Image Transfer Media Make sure that your document size is set up as Tabloid (11 x 17 in.). Load the image transfer sheet into the multi-purpose tray with the short edge inserted into the printer. Load with the blank side up.
  • Page 22 Media Size. Then select Coated Paper as the Media Type. From your application’s Print menu, select Multi-Purpose Tray. Use only Tektronix Glossy Coated Paper for best results. Card and index stock Load card stock (cover, Vellum Bristol, tag, and index) only in the external multi-purpose tray.

  • Page 23: Print Settings

    Print Settings Set up your document according to the procedures for your application. See “Supported Page Sizes and Print Area” on page 9. Load the paper or other media on which you want to print in the correct tray. See “Loading Media Trays” on page 11 and “Specialty Media”...

  • Page 24: Print Quality Modes

    Print Quality Modes Set the print speed and resolution (dots per inch) through one of these selections (print speeds are for A/A4 paper only; print speed may be affected by type and size of media, coverage, size of the source file, and amount of printer memory): Mode Resolution...

  • Page 25: Tekcolor Corrections

    Custom profile editing for maximum flexibility. Create your own profile database. Compatible with any press ICC profile. Requires Plus Feature Set; may be ordered separately. Visit our color web site for information on enhancing the use of color in all your documents. www.colorconnection.tektronix.com...

  • Page 26: Consumables

    Consumables These are the replaceable components for the printer: Toner cartridges (cyan, yellow, magenta, black) Fuser roll cartridge Imaging unit Waste cartridge Detailed, illustrated replacement instructions are shipped with each component. 3040-12...

  • Page 27: Consumables Life

    Consumables Life The life of consumables depends on how and where the printer is used, the amount of color or toner coverage, the size and complexity of prints, and the type and quality of media used. The Consumables Page provides information on consumables usage and remaining life.
  • Page 28 Consumables Component Average Yield Toner Cartridges 4,500 pages (black) 5,900 pages (cyan, magenta, yellow) 3040-13 Imaging Unit 50,000 images (monochrome) 12,500 pages (full color) 3040-14 Waste Cartridge 20,000 pages 3040-15 Fuser Roll Cartridge/ 20,000 pages Hi-Duty Fuser Roll Cartridge If you print more than 500 prints per day, order the Hi-Duty Fuser Roll Cartridge.

  • Page 29: Paper Jams

    Locate the indicated area on the printer to look for the jammed paper. To reduce the frequency of media jams, use Tektronix media. Make sure that media is loaded properly in the trays and that the blue paper guides are set flush against the media.
  • Page 30 Front Panel Message: Clear Jam at A, B Solution 1: Jam at A Grasp the handle under the multi-purpose tray, on the bottom right side of the printer. Open the drawer. Lift the metal plate by the blue handle. Turn the knob to the left to release the media. Gently remove the jammed media.
  • Page 31 Front Panel Message: Clear Jam at A, B Solution 2: Jam at B Grasp the handle under the multi-purpose tray, on the bottom right side of the printer. Open the drawer. Gently pull the jammed media from under the drawer. 3040-20...
  • Page 32 Front Panel Message: Clear Jam at A, B Solution 3: Jam in door of the optional Lower Tray Assembly Open the right cover of the Lower Tray Assembly. Gently remove the jammed paper and close the cover. Pull out the paper tray from which the jam occurred. Remove any misfed paper.
  • Page 33 Front Panel Message: Clear Jam at C, D Solution 1: Jam at C Open the fuser unit on the bottom left side of the printer. Gently pull the jammed paper from under the fuser roll cartridge. Caution! The fuser area may be hot! To avoid personal injury, do not touch it.
  • Page 34 Front Panel Message: Clear Jam at C, D Solution 2: Jam at D Open the fuser unit on the bottom left side of the printer. Caution! The fuser area may be hot! To avoid personal injury, do not touch it. Grasp the fuser roll cartridge by the blue handle and lift it out.
  • Page 35 Front Panel Message: Clear Jam at E Open the cover on the top left of the printer. Remove the paper and close the cover. 3040-23...

  • Page 36: Troubleshooting

    Troubleshooting Using the Help Pages The printer provides internal reports that you can print to help you determine the printer’s configuration, diagnose print-quality problems, and monitor use of the printer. To aid in troubleshooting, print the following pages: Consumables Page Usage Profile Configuration Page Service Print 1...

  • Page 37: Consumables Page

    Consumables Page Print this page for estimates of the following: % Life Remaining gauges for toner cartridges, the fuser roll cartridge, and the imaging unit Average coverage per page for each toner Average toner coverage total per page for the imaging unit Date installed Life Remaining...

  • Page 38: Usage Profile

    Usage Profile Provides in-depth information on printer usage: Consumables used Tray and media selections Printer interventions Analysis of usage rates For detailed information on the Usage Profile report, refer to the printer’s CD-ROM or web site. Troubleshooting Usage Profile Average Coverage–OHP (%) Cyan: Days Printed Pages/Day...

  • Page 39: Configuration Page

    Print this page to determine the following: Printer name, ID, serial number Feature set Amount of memory Network configuration Current printer settings Print this page before contacting Tektronix customer support, your reseller, or other technical assistance. Phaser ® General Information Configuration...
  • Page 40 Troubleshooting with PhaserLink PhaserLink software is a printer management tool supplied with your printer. This software uses Internet technology to provide the following: Print job status Printer usage Routine troubleshooting Configuration of printer settings For detailed information on PhaserLink, refer to the printer’s CD-ROM or web site, or enter this address in your web browser: www.tek.com/Color_Printers/products/phaserlink.html...

  • Page 41: General Troubleshooting

    Use laser paper only; do not use inkjet paper. Use only Tektronix Glossy Coated Paper. Make sure that transparencies are loaded with the notch in the correct position. See “Loading the Optional Transparency Tray”...
  • Page 42 Troubleshooting Print Quality Problems If you notice a problem with the quality of your prints, the probable solution is replacing one of the consumables. Keep in mind these general guidelines: If the symptom appears in a single color: Replace the toner cartridge. If the symptom appears in all colors: Replace the imaging unit or the fuser roll cartridge.
  • Page 43 Print Quality Symptoms Symptom Service Print 1 One color has dark toner spots. On A/A4 paper, a spot appears in roughly the same position. On oversize paper, the spot appears in the same position or repeats at 264 mm (10.4 in.) intervals.
  • Page 44 Print Quality Symptoms, continued Symptom Service Print 1 Prints have light vertical bands. A single dark vertical line appears in the same location on all pages. A single white horizontal line appears in all prints. Solutions Replace the imaging unit. Replace the imaging unit.
  • Page 45 Print Quality Symptoms, continued Symptom Service Print 1 Oil streaks appear, especially after the printer has been idle. Edges of prints are wrinkled, with an area of ragged discoloration. Solutions Make another print. If using a hi-duty fuser roll cartridge and printing fewer than 250 prints per day, change to the standard fuser roll.

  • Page 46: For More Information

    TekSMART Application issues Networking issues Printer errors Print quality issues Troubleshooting Latest tips from technical support Online Color Resource Link to the world of Tektronix color for Color education Printing ideas Personalized email subscription www.tek.com/Color_Printers/ colorize.com Knowledge Base ™ www2.tek.com/merlin/tko...

  • Page 47: Getting Help

    Supplies Information on local Tektronix resellers: www.tek.com/Color_Printers/contacts U. S. Outside U.S. and Canada 1-800-835-6100 Contact your local Tektronix office for a list of local resellers. Canada 1-800-661-5625 Customer Support Centers Australia France 1-800-811-177 01 69 86 8137...
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