Printer symptom table
Symptom
Dead machine (no power)
Fan noisy or not working
Fuser parts melted
Fuser lamp doesn't light
Toner not fused to the paper
Main motor noisy or not moving
Paper skew
Printer not communicating with
host
Top cover will not close
Operator panel button not
responding
Operator panel lights do not
light or very dim
Blank page
Black page
Heavy background
Light print
Action
See the
"Dead machine service
check " on page
See the
"Cooling fan service check
(E320/E322) " on page 2-65
"Cooling fan service check (E220/
E321/E323) " on page
See the
"Hot fuser service check " on
page
2-76.
See the
"Hot fuser service check " on
page
2-76.
See the
"Hot fuser service check " on
page
2-76.
See the
"Main motor service check "
on page
2-77.
See the
"Paper feed service checks "
on page
2-81.
See the
"Parallel port service check "
on page
2-85.
See the
"Cover interlock switch
service check (E320/E322) " on
page 2-69
or
"Cover interlock switch
service check (E220/E321/E323) " on
page
2-70.
See the
"Operator panel button
service check " on page
See the
"Operator panel service
check " on page
See the
"Blank page " on page
See the
"Black page " on page
See the
"Heavy background " on
page
2-88.
See the
"Light print " on page
Diagnostic information
4500–E320/E322
2-71.
or
2-66.
2-78.
2-79.
2-86.
2-87.
2-90.
2-33