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If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem
persists, please contact your local dealer or our service center. Elo Technical Support numbers are
listed on the last page of this manual.
Solutions to Common Problems
Problem
The monitor does not respond after
you turn on the system.
Characters on the screen are dim
The screen is blank
OSD or power buttons don't work
"Out of Range" display
Touch doesn't work
T
ROUBLE SHOOTING
Suggestion(s)
Check that the monitor's Power Switch is on.
Turn off the power and check the monitor's power
cord and signal cable for proper connection.
Refer to the Controls and Adjustments section to
adjust the brightness.
During operation, the monitor screen may automatically
turn off as a result of the Power Saving feature. Press
any key to see if the screen reappears.
Refer to the Controls and Adjustments section to
adjust the brightness.
Check to see that they are not locked out. See page 3-
33.
check to see of the resolution of your computer is higher
than that of the LCD display.
Reconfigure the resolution of your computer to make
it less than or equal to 1024x768. 800x600 is optimal.
See Appendix A for more information on resolution.
Make sure cable is securely attached at both ends.
C H A P T E R
4
4-37
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