Elo TouchSystems Elo Entuitive 1749L Series User Manual

17" lcd modular kiosk touchmonitors
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Elo Entuitive Touchmonitor
User Guide
For 17" LCD Modular Kiosk Touchmonitors
1746L/1749L Series
Revision A

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Summary of Contents for Elo TouchSystems Elo Entuitive 1749L Series

  • Page 1 Elo Entuitive Touchmonitor User Guide For 17" LCD Modular Kiosk Touchmonitors 1746L/1749L Series Revision A...
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  • Page 3: Trademark Acknowledgments

    Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 5: About The Product

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 6 • Multilingual OSD menus in five languages: English, French, German, Spanish and Japanese. • Serial and USB touch interface (USB requires Windows 98, 2000, Me or XP.) • Patented touch technology of Elo TouchSystems • VESA DDC 1/2B data communication • VESA DPMS power saving • Cable management device •...
  • Page 7: Unpacking Your Touchmonitor

    This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: LCD Display Software User Guide-on CD, Quick Install Guide and software CD...
  • Page 8: Product Overview

    Product Overview Main Unit 1746L Front-Mount 1749L Front-Mount Rear View 1746L 1749L Bottom View (1749L shown) Detail A See Detail A E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 9: Attaching The L-Brackets

    Attaching the L-Brackets Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm standard holes located on the back of the kiosk monitor or the integrated M4 threaded holes. See page 15 for VESA mounting information. You will need a screwdriver to attach the L-brackets. Your kiosk touchmonitor comes with two L-brackets (and four screws) that attach to the integrated M4 threaded holes for additional mounting options.
  • Page 10: Panel Cut Outs

    Panel Cut Outs 1746L/1749L Option 1 1746L/1749L Option 2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 11: Touch Interface Connection

    Touch Interface Connection Your touchmonitor comes with the following touchscreen connector cables: Serial (RS-232) cable and USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial or USB Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection...
  • Page 12: Step 1-Connecting The Video Cable

    STEP 1-Connecting the Video Cable ET1749L shown (ET1746L does not have DVI-I connector) • Connect the 15-pin video cable (the ferrite bead end) to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor.
  • Page 13: Step 2-Connecting The Serial Or Usb Touchscreen Cable

    STEP 2-Connecting the Serial or USB Touchscreen Cable ET1749L shown (ET1746L does not have DVI-I connector) • Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
  • Page 14: Step 3-Connecting The Osd Remote Cable

    STEP 3-Connecting the OSD Remote Cable AUTO/SEL DOWN M ENU ET1749L shown (ET1746L does not have DVI-I connector) REMOTE Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. 2-10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 15: Step 4-Connecting The Power Cable

    STEP 4-Connecting the Power Cable AUTO/SEL DOWN M ENU ET1749L shown (ET1746L does not have DVI-D connector) POWER Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the Connect the Brick power cable into the power port on the touchmonitor.
  • Page 16: Optimizing The Lcd Display

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution(1280x1024 is highly recommended), and make sure the timing of the PC video graphic card is compatible with the LCD display.
  • Page 17: Vesa Mounting Interface

    VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations. The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com 800-228-2555 707-773-1100...
  • Page 18: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 19: Installing The Serial Touch Driver

    Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows 2000, Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 20 Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive.
  • Page 21: Installing The Usb Touch Driver

    Browse to select the \EloUSB directory on the Elo CD-ROM. CD-ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again.
  • Page 22 2-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 23: About Touchmonitor Adjustments

    About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80kHz/75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.
  • Page 24: Remote Osd Buttons

    Remote OSD Buttons AUTO/SEL DOWN AUTO/SEL DOWN MENU Down AUTO/SEL 3-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e MENU MENU Control...
  • Page 25: Osd Menu Function

    OSD Menu Function CONTRAST Function Symbol P r o c e s s Controls the picture contrast Contrast Controls the picture brightness. Brightness Controls the horizontal position. Left/Right Controls the vertical position. Up/Down Recall defaults Recall factory settings of the image parameters. Color Temperature In this menu you can select one of the default color temperatures (5500 K, 6 500 K, 7500 K, 9300 K) Press the OSD button Up or Down or set color...
  • Page 26 EXIT Escape main-OSD Additional Color Settings Adjusts color intensity. SATURATION Adjusts color tint. FLESH TONE Adjusts the color so faces appear natural. EXIT Escape sub-OSD Controls the vertical and horizontal fine tuning. Phase Clock Controls the horizontal image size. Adjusts the horizontal position of the OSD menu. OSD Left/Right Adjusts the vertical position of the OSD menu.
  • Page 27: Solutions To Common Problems

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem No image appears on screen. “Out of Range” display OSD/Power buttons don't respond ROUBLESHOOTING HAPTER...
  • Page 28 Image has vertical flickering line bars. Image is unstable and flickering Image is scrolling Touch doesn’t work 4-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Use “Phase”...
  • Page 29 The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 30 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 31 Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 32: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 33: Echnical Specifications

    Compatible Video Modes You r Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution 720 x350 720 x 400 640 x 480 640 x 480 VESA 640 x 480 VESA 640 x 480 VESA 800 x 600 VESA 800 x 600 VESA...
  • Page 34: Touchmonitor Specifications

    Touchmonitor Specifications Table C.1 17" LCD Touchmonitor (ET1746L/1749L) Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environment Mechanical Electrical Agencies...
  • Page 35 Table C.2 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%.
  • Page 36 Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone...
  • Page 37 17" LCD Touchmonitor (ET1746L/ET1749L)Dimensions NOTES FOR ALL Material: Wood: Ø4.5 holes thru for M4 screws with nuts or screws for wood Ø4mm. MOUNTING Sheet metal: Concealed head threaded studs M4 with nuts. OPTIONS 1746L 1749L C-33...
  • Page 38: Regulatory Information

    I. Electrical Safety Information: II. Emissions and Immunity Information E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e EGULATORY HAPTER A) Compliance is required with respect to the voltage, frequency, and current...
  • Page 39 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 40 BAUART GEPRÜFT TYPE TÜV RheinLand APPROVED Product Safety E141667 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE "This application of this monitor is restricted to special controlled luminous environment. This screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries.
  • Page 41: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components.
  • Page 42 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 43 Numerics 17" LCD Touchmonitor(ET1746L/1749L) Dimension, 33 About the Product, 1 About Touchmonitor Adjustments, 19 Additional Color setting, 22 Agencies, 30 Attaching the L-bracket, 5 Back-light Lamp life, 30 Bottom View, 4 Brightness, 20,21 Care and Handling of your Touchmonitor, 28 Chemical Resisiance, IntelliTouch, 36 Cleaning Your Touchmonitor, 28 Clock, 22...
  • Page 44 Operation, 19 Optical, IntelliTouch, 31 Optimizing the LCD Display, 12 OSD left/Right, 22 OSD Menu Function, 22 OSD Timeout, 22 OSD Power, Respond, 23 Out of Range display, 23 Panel Cut Outs, 6 Phase, 22 Pixel Format, 30 Positional Accuracy IntelliTouch, 31 Power Switch, 20 Precautions, 1 Product Overview, 4...
  • Page 45: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: USA & Headquarters Germany Elo TouchSystems, Inc. Elo TouchSystems GmbH & Co. KG 301 Constitution Drive, Haidgraben 6 Menlo Park, CA 94025. D-85521 Ottobrunn...

This manual is also suitable for:

Elo entuitive 3000 series 1746lEntuitive 1746l series

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