Error And Maintenance Messages - Brother HL-3140CW User Manual

Troubleshooting

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced.
If this happens, your machine identifies the error or required routine maintenance and shows the appropriate
message. The most common error and maintenance messages are shown below.
You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
NOTE
The LCD names are as follows.
• Standard paper tray: Tray 1
• Manual feed slot: Manual Feed
Error message
2-sided Disabled
Access Denied
Belt End Soon
Calibrate
Cartridge Error
Cause
The back cover of the machine is
not closed completely.
The function you want to use is
restricted by Secure Function Lock
2.0.
The belt unit is near the end of its
life.
Calibration failed.
The toner cartridge is not installed
correctly.
Action
Close the back cover of the machine.
Contact your administrator to check your Secure
Function Lock Settings.
Buy a new belt unit before you get a Replace Belt
message.
 Press and hold down
Wait a few seconds, and then turn it on again.
Perform the color calibration again using the
control panel or the printer driver (see Color
Calibration on page 42).
 Put in a new belt unit (see Replacing the belt unit
on page 128).
 If the problem continues, call Brother Customer
Service.
Pull out the toner cartridge and drum unit assembly
for the color that is indicated on the LCD, take out the
toner cartridge, and put it back into the drum unit
again. Put the toner cartridge and drum unit assembly
back in the machine. If the problem continues, call
Brother Customer Service.
5
to turn the machine off.
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5