Error And Maintenance Messages - Brother HL-L2370DW Online User's Manual

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Error and Maintenance Messages

As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
Follow the instructions in the Action column to solve the error and remove the message.
You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit
support.brother.com, and click the FAQs & Troubleshooting page.
Error Message
2-sided Disabled
Cartridge Error
Cooling Down
Cover is Open
Cover is Open
Drum !
Drum End Soon
> Error and Maintenance Messages
Cause
The back cover of the machine is
not closed completely.
The 2-sided tray is not installed
completely.
The toner cartridge is not installed
correctly.
The temperature of the inside of
the machine is too hot. The
machine pauses its current print
job and goes into cooling down
mode.
The front cover is not completely
closed.
The fuser cover is not completely
closed.
The corona wire on the drum unit
must be cleaned.
The drum unit or the toner
cartridge and drum unit assembly
is not installed correctly.
The drum unit is near the end of
its life.
Action
Close the back cover of the machine until it
locks in the closed position.
Install the 2-sided tray firmly in the machine.
Remove the toner cartridge and drum unit
assembly. Take out the toner cartridge, and put
it back in the drum unit again. Reinstall the
toner cartridge and drum unit assembly in the
machine.
If the problem continues, contact Brother
Customer Service or your local Brother dealer.
Wait until the machine has finished cooling
down. Make sure all vents on the machine are
clear of obstructions.
When the machine has cooled down, the
machine will resume printing.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Open and then firmly close the front cover of
the machine.
Close the fuser cover located inside the back
cover of the machine.
Clean the corona wire on the drum unit.
See Related Information: Clean the Corona
Wire.
If the problem continues, replace the drum unit
with a new one.
Remove the drum unit, remove the toner
cartridge from the drum unit, and put the toner
cartridge back into the drum unit. Reinstall the
drum unit in the machine.
Order a new drum unit before the LCD
displays Replace Drum.
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