Page 1 HP ProLiant DL320 Generation 2 Server Setup and Installation Guide January 2003 (Second Edition) Part Number 293166-002 This guide provides IT administrators and technicians setup and installation requirements, precautions, and instructions pertaining to the servers. The guide explains how to install hardware options for enhanced system performance, how to install and configure memory, how to install expansion boards, how to install the server in the rack, and how to cable and configure the servers.
Page 2  2003 Hewlett-Packard Development Company, L.P. Microsoft® and Windows NT® are U.S registered trademarks of Microsoft Corporation. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Page 3: Table Of Contents
Contents About This Guide Intended Audience......................ix Important Safety Information .................... ix Symbols on Equipment ..................... ix Rack Stability ........................xi Symbols in Text......................... xi Text Conventions ......................xii Related Documents......................xii Getting Help ........................xii HP Technical Support ....................xiii HP Website .......................
Page 4 Contents Power Requirements....................2-4 Grounding Requirements ..................2-5 Rack Planning Resources....................2-5 Rack Warnings and Cautions...................2-5 Server Warnings and Cautions..................2-6 Server Shipping Contents ....................2-7 Chapter 3 Installing Hardware Options Accessing Internal Server Components ................3-2 Accessing Internal Components When the Server Is Out of the Rack ......3-2 Accessing Internal Components When the Server Is In the Rack ......3-2 Identifying System Board Components ................3-6 Installing Additional Memory..................3-7...
Page 5 Contents Operating System Purchased Separately ..............4-15 Preconfigured Operating System ................4-17 Registering the Server ....................4-18 Routine Maintenance..................... 4-18 Optional Installation Service ..................4-18 Chapter 5 Server Configuration and Utilities ROM-Based Setup Utility ....................5-1 Redundant ROM Support ....................5-1 Safety and Security Benefits..................
Page 6 Contents Management Utility Features ..................6-7 Using the Management Utility ..................6-7 Troubleshooting the Integrated ATA RAID Configuration Utility .........6-8 Drive Connection Tips ....................6-9 Configuration and Setup Tips..................6-9 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers ............A-1 Federal Communications Commission Notice ............... A-1 Class A Equipment....................
Page 7 Contents Appendix C Server Error Messages Appendix D Troubleshooting When the Server Does Not Start ..................D-2 Diagnosis Steps ......................D-4 Problems After Initial Startup ..................D-9 Other Troubleshooting Resources ................D-13 Appendix E LEDs, Switches, and Jumpers Status Indicators ......................E-1 Front Panel LED Indicators ..................E-1 Rear Panel LED Indicators ..................E-4 System Board LEDs....................E-5...
Page 8: About This Guide
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades for the HP ProLiant DL320 Generation 2 server. Intended Audience This guide is intended for anyone configuring a ProLiant DL320 Generation 2 server. A moderate level of server-based knowledge and experience is assumed.
Page 9 About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
Page 10: Rack Stability
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. •...
Page 11: Text Conventions
About This Guide Text Conventions This document uses the following conventions: • Italic type is used for complete titles of published guides or variables. Variables include information that varies in system output, in command lines, and in command parameters in text. •...
Page 12: Hp Technical Support
About This Guide HP Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center.
Page 13: Server Features
Server Features HP ProLiant DL320 Generation 2 Server Features For a list of features which are standard on the server, refer to www.compaq.com/quickspecs A generation identifier (G2), located on the front of the server, indicates the model of the server purchased. The generation identifier is required to accurately identify the model for service and support.
Page 14: Security
Server Features Security Security features for this server include the following: • Power-on password • Administrator password • Network server mode • Diskette write control • QuickLock • Redundant ROM support Most security features are established through RBSU. Refer to Chapter 5, “Server Configuration and Utilities,”...
Page 15: Planning The Server Installation
Planning the Server Installation If planning to deploy and configure multiple servers in a single rack, consult the HP ProLiant DL320 Generation 2 Server High-Density Deployment white paper at www.hp.com Server Installation Overview The following steps give an overview of the required procedures for installing the ProLiant DL320 Generation 2 server: IMPORTANT: Before beginning the following procedures, refer to the Important Safety Information guide that shipped with the server.
Page 16: Optimum Environment
Planning the Server Installation 5. Use the rack template to identify the proper location for server installation. Refer to “Measuring with the Template,” in Chapter 4, “Server Installation.” 6. Install the fixed rack rails. Refer to “Installing the Fixed Rack Rails,” in Chapter 4, “Server Installation.”...
Page 17 Planning the Server Installation HP servers draw in cool air through the rack front door and expel warm air through the rack rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and warm air to escape from the rear of the cabinet.
Page 18: Temperature Requirements
Planning the Server Installation Temperature Requirements To ensure continued safe and reliable equipment operation, install or locate the system in a well-ventilated, climate-controlled environment. The HP maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Page 19: Grounding Requirements
Planning the Server Installation Grounding Requirements For proper operation and safety, the server must be properly grounded. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code) Article 250, as well as any local and regional building codes.
Page 20: Server Warnings And Cautions
Planning the Server Installation WARNING: To reduce the risk of personal injury or equipment damage, ensure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizers are attached to the rack for single-rack installation. •...
Page 21: Server Shipping Contents
Planning the Server Installation WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Page 22: Installing Hardware Options
Installing Hardware Options This chapter provides information and procedures for installing hardware options on ProLiant DL320 Generation 2 servers. For additional instructions, refer to the installation documentation shipped with each option kit, the hardware installation and configuration poster shipped with the server, and the labels attached to the inside of the server access panel.
Page 23: Accessing Internal Server Components
Installing Hardware Options Accessing Internal Server Components This section defines standard procedures to access internal server components. Procedures will vary depending on whether the server is in the rack and powered on, or out of the rack. Accessing Internal Components When the Server Is Out of the Rack When the server is not installed in the rack, accessing internal components requires removal of the access panel.
Page 24 Installing Hardware Options To access internal components: 1. Power down the server. a. Shut down the operating system as directed in the operating system instructions. CAUTION: Whenever installing hardware or performing maintenance procedures requiring access to internal components, it is recommended that all server data be backed up to avoid loss.
Page 25 Installing Hardware Options d. Remove the access panel. Refer to the “Removing the Access Panel” section earlier in this chapter. 3. When the server has a fixed rail solution: a. Disconnect the power cord and cables from the server rear panel (including cables extending from expansion boards), moving from left to right.
Page 26 Installing Hardware Options c. Move to the front of the rack and loosen the thumbscrews securing the server in the rack (1). d. Grasp the front panel thumbscrews, and extend the server from the rack. The cables remain clamped in the fixed cable tray. The rail release latches engage automatically.
Page 27: Identifying System Board Components
Installing Hardware Options Identifying System Board Components Use the following figure and table to identify the system board connectors and components for option installation or service events. Figure 3-4: Identifying system board components Table 3-1: System Board Connectors and Components Location Component Location...
Page 28: Installing Additional Memory
Installing Hardware Options Table 3-1: System Board Connectors and Components continued Location Component Location Component CD-ROM/diskette or Processor socket (populated) DVD/diskette connector ATA controller (primary) Remote Insight Lights-Out Edition II connector Center wall fan connectors NMI debug button Processor power connector DIMM sockets (1-4) Installing Additional Memory Server memory can be expanded by installing Double Data Rate Synchronous...
Page 29: Installing An Expansion Board
Installing Hardware Options Refer to for DIMM option kits. www.compaq.com/quickspecs CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. Refer to Appendix B, “Electrostatic Discharge,” for more information. To install a DIMM onto the system board: 1.
Page 30: Removing The Pci Riser Board Assembly
Installing Hardware Options Removing the PCI Riser Board Assembly To remove the PCI riser board assembly: CAUTION: To avoid damaging the system or expansion boards, remove all AC power cords before installing or removing an expansion board. When the front panel power switch is in the Off position, auxiliary power is still connected to the PCI expansion slot and may damage the card.
Page 31: Installing The Expansion Board
Installing Hardware Options Installing the Expansion Board To install an expansion board: 1. Remove the expansion slot cover by pressing outward on its inner face. Figure 3-6: Removing the expansion slot cover CAUTION: Do not discard the expansion slot cover. If the PCI expansion board is removed in the future, the expansion slot cover must be reinstalled to maintain proper cooling.
Page 32 Installing Hardware Options 2. Insert an expansion board into the expansion slot by aligning the expansion board with the guiding groove and sliding the expansion board into the slot until the board seats firmly. Figure 3-7: Inserting an expansion board into the expansion slot IMPORTANT: If the expansion board ships with an ISA extender bracket, remove it from the expansion board before inserting the board into the expansion slot of the PCI riser board...
Page 33 Installing Hardware Options 3. Install the PCI riser board assembly: a. Lay the PCI riser board assembly in the chassis. b. Align the tabs (1) along the lower rear corners of the assembly with the retainers (2) on the rear panel of the chassis. Figure 3-8: Aligning the tabs of the PCI riser board assembly with the rear panel of the chassis 3-12...
Page 34 Installing Hardware Options c. Press down firmly above the expansion slot until the assembly is seated in the expansion slot (1). CAUTION: The server does not power up if the PCI riser board assembly is not properly seated. d. Tighten the PCI riser board thumbscrew (2). Figure 3-9: Installing the PCI riser board assembly HP ProLiant DL320 Generation 2 Server Setup and Installation Guide 3-13...
Page 35 Installing Hardware Options 4. Attach any cabling required for operating the expansion board. a. To cable the Remote Insight Lights-Out Edition II expansion card, connect the adapter cable included with the option kit to the expansion card and to the connector on the system board.
Page 36: Installing A Cd-Rom/Diskette Or Dvd-Rom/Diskette Drive Assembly (Optional)
Installing Hardware Options b. To cable a Smart Array Controller expansion board, remove the center wall, connect the SCSI cable and hard drive power cable to the SCSI hard drives, and reinstall the center wall. Be sure the SCSI cable lies flat across the opening in the center wall.
Page 37 Installing Hardware Options CAUTION: Do not operate the server without a bezel blank or either a CD-ROM/diskette or DVD-ROM/diskette drive assembly installed. Improper cooling can damage the system. CAUTION: Always install the shipping/ejector key in its storage location inside the chassis before shipping the server.
Page 38 Installing Hardware Options 2. Insert the end of the shipping/ejector key into the CD-ROM/diskette or DVD-ROM/diskette drive assembly ejector port, located immediately below the Power On/Off switch on the server front panel. 3. Push the shipping/ejector key (1) into the port to eject the bezel blank (2). Figure 3-13: Ejecting the bezel blank NOTE: If you intend to use the CD-ROM/diskette or DVD-ROM/diskette drive assembly ejection feature frequently, leave the shipping/ejector key in the ejector port for easy...
Page 39: Installing Hard Drives
Installing Hardware Options 4. Install the CD-ROM/diskette or DVD-ROM/diskette drive assembly in the empty bay. Figure 3-14: Installing a CD-ROM/diskette or DVD-ROM/diskette drive assembly 5. Keep the shipping ejector key. The shipping/ejector key can be retained in the ejector key port on the front of the server or reinstalled in its storage location inside the chassis.
Page 40 Installing Hardware Options When installing ATA hard drives in the server, observe the following general guidelines: • Do not add more than two ATA devices per channel. • Always populate hard drive bays starting with the lowest ATA device number. •...
Page 41 Installing Hardware Options To install an ATA hard drive: 1. Access internal server components. Refer to the “Accessing Internal Server Components” section earlier in this chapter. 2. Set the jumpers on the ATA hard drive to Cable-Select mode. Refer to the documentation included with the hard drive option kit.
Page 42 Installing Hardware Options b. Loosen the thumbscrew (1). c. Push in the tab next to the center wall fans to unlock the center wall from the chassis (2). d. Raise the locking end of the center wall from the chassis (3). Figure 3-16: Unlocking the center wall HP ProLiant DL320 Generation 2 Server Setup and Installation Guide 3-21...
Page 43 Installing Hardware Options e. Clear the center wall alignment tab from the alignment slot. Figure 3-17: Clearing the center wall alignment tab from the alignment slot 5. Identify the tray into which the ATA hard drive is to be installed. 3-22 HP ProLiant DL320 Generation 2 Server Setup and Installation Guide...
Page 44 Installing Hardware Options 6. Remove the tray by loosening the thumbscrew securing the hard drive trays to the chassis (1) and sliding the tray toward the rear of the server and lifting (2). Figure 3-18: Removing the hard drive tray IMPORTANT: These servers ship with the ATA cables already installed.
Page 45 Installing Hardware Options 7. Align the new hard drive in the tray (1), and secure it with four 6-32 Phillips-head screws (2). Figure 3-19: Securing a hard drive into a hard drive tray IMPORTANT: Be sure that the hard drives are installed with the data and power connectors along the bottom of the tray and facing away from the front grill.
Page 46 Installing Hardware Options 8. Install the hard drive tray into the chassis (1), and secure it by tightening the hard drive tray thumbscrew (2). Figure 3-20: Installing a hard drive tray into the chassis 9. Repeat steps 6 through 8 to install a second ATA hard drive. 10.
Page 47: Installing Scsi Hard Drives
Installing Hardware Options IMPORTANT: When connecting the power cable to the hard drives, be sure that the connectors are installed with the red wire facing right (as viewed from the front of the server). 12. Replace the center wall by reversing step 4. CAUTION: When lowering and locking the center wall, do not pinch any of the drive cables connecting the front drive area with the rear system and power areas.
Page 48: Installing A Slotless Scsi Module Upgrade Kit
Installing Hardware Options IMPORTANT: Always populate hard drive bays starting with the lowest SCSI ID number. NOTE: Refer to the documentation shipped with the hard drive to determine how to set the jumpers on the SCSI hard drives. To install SCSI hard drives: 1.
Page 49 Installing Hardware Options 3. Remove the center wall. Refer to step 4 in the “Installing ATA Hard Drives” section earlier in this chapter. 4. Remove the ATA cable from the system board and store for later use. Refer to Figure 3-21. 5.
Page 50 Installing Hardware Options 7. Insert the SCSI module into the SCSI module slot on the system board. Figure 3-23: Installing the SCSI module into the SCSI module slot HP ProLiant DL320 Generation 2 Server Setup and Installation Guide 3-29...
Page 51: External Mass Storage
Installing Hardware Options 8. Attach the SCSI cable to the SCSI module (1). 9. Install the hard drive (3). Refer to the “Installing ATA Hard Drives” section earlier in this chapter. 10. Connect the SCSI cables (4) to the SCSI hard drives (3). 11.
Page 52: Server Installation
Server Installation Server Installation Procedures To install the rack-mounted server into a Compaq branded rack, complete the procedures described in the following subsections: Measuring with the Template The template is two-sided (front and back) and printed with arrows that show where items will be inserted, both for the fixed rack rails and for the thumbscrews that secure the server faceplate to the front of the rack.
Page 53 Server Installation 1. Starting at the bottom of the rack, or at the top of a previously mounted component, secure the front side of the template against the front of the rack by pressing the two push tabs. Match the hole pattern on the template with the holes on the vertical rails of the rack.
Page 54: Installing The Fixed Rack Rails
Server Installation 3. Using a pencil, mark the locations on the rack where the fixed rack rail tabs will be inserted (1). 4. On the rack, mark the top and bottom edges of the template (2). This step helps align the template for the next component. Figure 4-2: Marking the rack for server installation 5.
Page 55: Attaching The Fixed Cable Tray
Server Installation IMPORTANT: Ensure that the inner side of the fixed rack rail (rail guide) faces the inside of the rack. 3. Carefully align the two front tabs on the front of the fixed rack rail with the holes identified at the front of the rack. Figure 4-3: Aligning and inserting the fixed rack rail 4.
Page 56: Installing The Cable Support Bracket On The Server
Server Installation 2. Insert the tabs on the right edge of the fixed cable tray into the slots on the rack rail (1) and fasten the rail thumbscrew that secures the fixed cable tray to the rail (2). Figure 4-4: Inserting and attaching the fixed cable tray (rear view) Installing the Cable Support Bracket on the Server The Cable Support Bracket enables the use of the rack management solutions...
Page 57 Server Installation 2. Insert the alignment tab into the alignment slot above the left corner of the server rear panel (1) and tighten the thumbscrews to secure the cable support bracket to the server rear panel (2). Figure 4-5: Installing the cable support bracket 3.
Page 58: Inserting The Server Into The Rack
Server Installation Inserting the Server into the Rack CAUTION: To avoid destabilizing the rack, install multiple servers starting from the bottom of the rack. To insert the server into the rack: 1. Align the rear end of the fixed server rails (1), on the sides of the server, with the front end of the fixed rack rails (2).
Page 59: Connecting The Peripheral Device Cables And The Power Cord
Server Installation 4. At the rear of the rack, tighten the server thumbscrew that secures the fixed cable tray to the server. Figure 4-7: Securing the fixed cable tray to the server After installing the server in the rack, begin the procedure for “Connecting the Peripheral Device Cables and the Power Cord.”...
Page 60 Server Installation Figure 4-8: Rear panel connectors on the server Table 4-1: Rear Panel Connectors and Connection Order Location Connector Expansion slot (shown with optional Remote Insight Lights-Out Edition II (RILOE II) board installed) RJ-45 connector (RILOE II) Keyboard/mouse connector (RILOE II) Video connector (RILOE II) AC adapter connector (RILOE II) RJ-45 Fast Ethernet connector for NIC 2...
Page 61: Cabling The Remote Insight Lights-Out Edition Ii (Optional)
Server Installation Table 4-1: Rear Panel Connectors and Connection Order continued Location Connector USB 1 connector USB 2 connector Power connector * Not used when the Remote Insight Lights-Out Edition II is installed. CAUTION: Connect the power cord last or electrical damage to peripheral devices may occur.
Page 62 Server Installation 3. Connect the video cable to the external video connector on the Remote Insight Lights-Out Edition II. Figure 4-9: Connecting the video cable to the Remote Insight Lights-Out Edition II external video connector NOTE: The server’s high-density design may prevent some video cables from fully seating on the Remote Insight Lights-Out Edition II.
Page 63: Securing The Cables In The Fixed Cable Tray
Server Installation 4. Connect the LAN cable to the external RJ-45 connector on the Remote Insight Lights-Out Edition II. Figure 4-10: Connecting the LAN cable to the Remote Insight Lights-Out Edition II external RJ-45 connector IMPORTANT: To allow LAN access to the Remote Insight Lights-Out Edition II, the LAN cable must be attached to the RJ-45 connector on the RILOE II.
Page 64 Server Installation To secure the cables in the fixed cable tray: 1. Loosen the clamp thumbscrews on both sides of the cable clamp (1) and open the cable clamp (2). Figure 4-11: Opening the cable clamp (cables shortened for clarity) 2.
Page 65 Server Installation 3. Close the cable clamp (1) and tighten the clamp thumbscrews to hold the cable clamp in place (2). Figure 4-12: Closing the cable clamp on routed cables 4. Route the cables to the side of the rack. Refer to Figure 4-13 for an example. Figure 4-13: Multiple servers installed in a rack with properly routed cabling 4-14...
Page 66: Powering Up The Server
Server Installation Powering Up the Server To power up the server: 1. Press the Power On/Off switch. 2. Confirm a successful power on sequence by ensuring that the Power On/Off LED is illuminated green or amber. After the server has successfully powered up, begin the configuration process. Refer to Chapter 5, “Server Configuration and Utilities.”...
Page 67 Server Installation IMPORTANT: The SmartStart and Support Software CD (recommended) or the RBSU that is embedded in the server ROM can be used to configure certain system features. Step 2 applies only to users who choose to configure their servers with the SmartStart and Support Software CD.
Page 68: Preconfigured Operating System
Server Installation Preconfigured Operating System WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Page 69: Registering The Server
Server Installation Registering the Server For server registration information, refer to the Server Setup and Management pack that ships with the server, or register the server online at www.hp.com If configuring the server with SmartStart software, use the Server Profile Diskette to register after performing the configuration.
Page 70: Server Configuration And Utilities
Server Configuration and Utilities This chapter provides information about the utilities and support tools included with the ProLiant DL320 Generation 2 server. ROM-Based Setup Utility The ROM-Based Setup Utility (RBSU) performs a wide range of configuration activities, including: • Configuring system devices and installed options •...
Page 71: Safety And Security Benefits
Server Configuration and Utilities Safety and Security Benefits When the user flashes the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling the user to switch easily to the existing ROM version if the new ROM becomes corrupted for any reason. This feature protects the previous ROM version, even if a power failure occurs while flashing the ROM.
Page 72: Rompaq
Server Configuration and Utilities 1. Create a new ROMPaq diskette by downloading the latest ROMPaq utility from www.hp.com IMPORTANT: If the ROM is corrupted by a ROMPaq interruption, the initial ROMPaq attempt may have affected the contents of the original diskette. 2.
Page 73: Smartstart Software
Server Configuration and Utilities The ROMPaq utility then checks the system and provides a choice (if more than one exists) of ROM revisions to which the system can be upgraded. This procedure is the same for both system and option ROMPaq utilities. CAUTION: Do not power down during a firmware upgrade.
Page 74: Smartstart Autorun Menu
Server Configuration and Utilities 4. Insert the SmartStart CD into the CD-ROM drive with the labeled side up. When the CD-ROM drive activity LED illuminates green, the SmartStart sequence begins. Refer to the SmartStart documentation included with the server to install the operating system, create updated driver diskettes, and run upgrade utilities.
Page 75: Insight Manager
Server Configuration and Utilities Insight Manager Insight Manager is the application for easily managing network devices. Insight Manager delivers intelligent monitoring and alerting, as well as visual control of the devices, and includes the following functions: • Forwards server alerts and fault conditions •...
Page 76: Enterprise Diagnostics Lx32 Utility
Server Configuration and Utilities Enterprise Diagnostics LX32 Utility The Enterprise Diagnostics LX32 Utility displays information about the server hardware and tests the system to be sure that it is operating properly. The Enterprise Diagnostics LX32 Utility can be accessed from the SmartStart CD or download from www.compaq.com/support/files Automatic Server Recovery Automatic Server Recovery (ASR) is a feature of these servers that resets the system...
Page 77: System Firmware Update
Server Configuration and Utilities System Firmware Update Smart Components for System Firmware Update enables Microsoft Windows NT 4.0 and Windows 2000 operating system administrators to efficiently upgrade and manage system and array controller ROMs. This tool includes the following features: •...
Page 78: Boot Options
Server Configuration and Utilities Boot Options After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the Power-On Self-Test (POST) sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from either a bootable CD or the hard drive.
Page 79 Server Configuration and Utilities For more information, refer to the Servers Troubleshooting Guide on the Documentation CD, or the Management CD in the ProLiant Essentials Foundation Pack. 5-10 HP ProLiant DL320 Generation 2 Server Setup and Installation Guide...
Page 80: Raid Configuration And Management
RAID Configuration and Management This chapter provides an overview of the Integrated ATA RAID Configuration Utility that comes standard with ATA models of the HP ProLiant DL320 Generation 2 server. Introduction to RAID Overview of RAID Redundant array of independent drives (RAID) is an array of multiple independent hard drives that can be accessed simultaneously, improving I/O (input/output) performance.
Page 81: Raid Terminology
RAID Configuration and Management RAID Terminology IMPORTANT: Only RAID levels 0 and 1 are supported by the Integrated ATA RAID Configuration Utility. RAID 0 (Stripe) RAID 0 is a RAID level that involves breaking up data into smaller blocks and then writing a block to each drive in the array (striping).
Page 82: Integrated Ata Raid Configuration Utility
RAID Configuration and Management Spare The spare option is not supported by the ProLiant DL320 Generation 2 server or the Integrated ATA RAID Configuration Utility. This option in the utility assigns an extra, unused drive as a spare to be used in case of a drive failure. The spare drive will not be used during normal system operation, and provides no additional storage capacity.
Page 83: Using The Configuration Utility
RAID Configuration and Management Using the Configuration Utility After all hard drives have been installed and connected, press the F8 key during startup to run the Integrated ATA RAID Configuration Utility and view the setup screen. IMPORTANT: If the configuration utility setup (F8) is not run, the option ROM will automatically configure the drives to individual RAID 0 arrays.
Page 84 RAID Configuration and Management Help Information IMPORTANT: When running the Configuration Utility, RAID 0+1 may be displayed in place of RAID 1+0. RAID 0+1 and RAID 1+0 are used synonymously in this utility. The Help window displays hints on available options and provides a list of keys that you can use to perform tasks, such as the following: •...
Page 85 RAID Configuration and Management IMPORTANT: RAID configurations do not support a stripe size less than 32 KB. The stripe size of an array that already has been configured cannot be changed. — Drive Size—displays the size of the array and cannot be edited. If the array type is RAID 0, then the drive size is the total of all the drives selected.
Page 86: Integrated Ata Raid Management Utility
RAID Configuration and Management To exit the utility without saving the configuration or any changes that have been made, press the Esc key. Respond appropriately to the subsequent message boxes requiring confirmation. Integrated ATA RAID Management Utility The Integrated ATA RAID Management Utility is a standard feature of ATA models of the server.
Page 87: Troubleshooting The Integrated Ata Raid Configuration Utility
RAID Configuration and Management • To restart the utility, perform one of the following actions: — Log out of and back into Windows to restart the utility. — Reboot the unit. — Manually start the application. Novell Operating Systems • From the console, type .
Page 88: Drive Connection Tips
RAID Configuration and Management — Error data from an earlier application of the drive is present, and is mistakenly being presented as new errors. Right-click on the tray icon and select Erase Error Log from the menu. If these are new errors, they will be rediscovered by the server.
Page 89 RAID Configuration and Management 2. If an unexpected message is received, such as Drives Missing , switch off the server and check all connections, Configuration Mismatch ATA cables, and power cables. 3. If the message is received after adding new drives, Configuration Mismatch that is because the new drives had been used before and the configuration on the drives was not cleared.
Page 90: Regulatory Compliance Notices
Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, the HP ProLiant DL320 Generation 2 server is assigned a series number. The series number for this product is: Series ES1024. This server series number can be found on the product label, along with the required approval markings and information.
Page 91: Class A Equipment
Regulatory Compliance Notices The rating label on the device shows which class (A or B) the equipment falls into. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have a FCC logo or FCC ID on the label. Once the class of the device is determined, refer to the following corresponding statement.
Page 92: Declaration Of Conformity For Products Marked With The Fcc Logo - United States Only
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 93: Canadian Notice (Avis Canadien
Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.
Page 94: Japanese Notice
Regulatory Compliance Notices • EN 60950 (IEC 60950) – Product Safety Japanese Notice BSMI Notice Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
Page 95: Laser Safety Warnings
Regulatory Compliance Notices Laser Safety Warnings WARNING: To reduce the risk of exposure to hazardous radiation: • Do not try to open the laser device enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.
Page 96: Laser Information
Regulatory Compliance Notices Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm +/- 35 nm Divergence Angle 53.5 degrees +/- 0.5 degrees Output Power Less than 0.2 mW or 10,869 W·m-2 sr-1 Polarization Circular 0.25 Numerical Aperture 0.45 inches +/- 0.04 inches Battery Replacement Notice This server is provided with an internal Lithium battery or battery pack.
Page 97: Power Cords
Regulatory Compliance Notices Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents. Power Cords The power cord set included in the server meets the requirements for use in the country where the server was purchased.
Page 98: Appendix B Electrostatic Discharge
Electrostatic Discharge To prevent damaging the system, be aware of the precautions needed to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Page 99: Grounding Methods
Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megaohm ±...
Page 100: Server Error Messages
Server Error Messages For a complete listing of error messages, refer to the Servers Troubleshooting Guide, also included on the documentation CD. HP ProLiant DL320 Generation 2 Server Setup and Installation Guide...
Page 101: Appendix D Troubleshooting
Troubleshooting This appendix provides specific troubleshooting information for the HP ProLiant DL320 Generation 2 server. Use it to diagnose server startup and installation problems. For information on LEDs, switch settings, and jumpers, refer to Appendix E, “LEDs, Switches, and Jumpers.” For information about general troubleshooting techniques, diagnostic tools, preventative maintenance, and a complete list of error messages, refer to the Servers Troubleshooting Guide, also included on the documentation CD.
Page 102: When The Server Does Not Start
Troubleshooting When the Server Does Not Start This section provides step-by-step instructions when encountering the most common problems during the initial Power-On Self-Test (POST). Every time the server boots, it must complete POST before it can load the operating system and start running software applications.
Page 103 Troubleshooting 5. Be sure that a normal power up sequence has occurred to confirm that the system meets the minimal hardware requirements and is powered up under normal operation. The system has powered up successfully if: a. The front panel Power On/Standby LED illuminates green. b.
Page 104: Diagnosis Steps
Troubleshooting Diagnosis Steps If the server does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine appropriate actions based on the symptoms observed. According to the answers provided, another table in this appendix will be referenced, which will outline possible reasons for the problem, options available to assist in diagnosis, possible solutions, and list references to other sources of information.
Page 105 Troubleshooting Table D-1: Diagnosis Steps continued Question The Next Step Question 4: Is anything visible on If no, go to Table D-3. the monitor? If yes, video is available for diagnosis. Determine the next action by observing POST progress and error messages. Refer to the Servers Troubleshooting Guide for a complete description of each POST error message.
Page 106 Troubleshooting Table D-2: Front Panel Power On/Standby LED Is Not On WARNING: To reduce the risk of electric shock or damage to the equipment, before opening access panels to reseat components, power down the server, and then disconnect the power cord. Note: For LED locations and functions, refer to Appendix E, “LEDs, Switches, and Jumpers.”...
Page 107 Troubleshooting Table D-3: Server Does Not Have Video WARNING: To reduce the risk of electric shock or damage to the equipment, before opening access panels to reseat components, power down the server, and then disconnect the power cord. Note: For LED locations and functions, as well as switch setting information, refer to Appendix E, “LEDs, Switches, and Jumpers.”...
Page 108 Troubleshooting Table D-3: Server Does Not Have Video continued Possible Reasons The Next Step Listen for audible indicators, such as a series of beeps. A series of beeps indicates the presence of a POST error message. Refer to the Servers Troubleshooting Guide for a complete listing of possible POST error messages.
Page 109: Problems After Initial Startup
Troubleshooting Problems After Initial Startup After the server has passed POST, errors may still be encountered, such as an inability to load the operating system. Use Table D-4 to troubleshoot server installation problems that occur after the initial startup. For updated information on supported operating systems, refer to Appendix F, “Server Specifications,”...
Page 110 Troubleshooting Table D-4: Problems After Initial Startup Problem Possible Cause Possible Solution The system cannot Wrong version of Review the SmartStart release notes and load SmartStart SmartStart software is user documentation. software. being installed. Refer to the HP website to validate the version of SmartStart software.
Page 111 Troubleshooting Table D-4: Problems After Initial Startup continued Problem Possible Cause Possible Solution The diskette in the Remove the diskette. CD-ROM/diskette or DVD-ROM/diskette drive assembly is preventing the system from loading. SmartStart An operating system Press the F9 key to run RBSU. software fails has not been selected.
Page 112 Troubleshooting Table D-4: Problems After Initial Startup continued Problem Possible Cause Possible Solution Hard drive controller Run RBSU by pressing the F9 key and correct order is incorrect. this problem. Encountered problem Refer to the documentation provided with the after new hardware was hardware.
Page 113: Other Troubleshooting Resources
Troubleshooting Other Troubleshooting Resources Table D-5: ProLiant DL320 Generation 2 Server Troubleshooting Resources Resource Description Servers Troubleshooting Guide This resource contains troubleshooting information that is beyond the scope of this document. It includes general hardware and software troubleshooting information for all HP ProLiant servers, a complete list of error messages along with an explanation of probable cause, and a list of appropriate measures.
Page 114: Leds, Switches, And Jumpers
LEDs, Switches, and Jumpers Status Indicators The ProLiant DL320 Generation 2 server contains the following sets of LED indicators, which indicate the status of hardware components and settings: • Front panel LED indicators • Rear panel LED indicators • System board LEDs Use the following sections to determine the location and status of LEDs on the server.
Page 115 LEDs, Switches, and Jumpers Figure E-1: Identifying the front panel LED indicators Table E-1: Front Panel LED Indicators Location LED Description Status Front unit identification On = Local Management Blinking = Remote Management Off = Deactivated NIC 2 link/activity On = Link Off = No Link Blinking = Activity NIC 1 link/activity...
Page 116 LEDs, Switches, and Jumpers Table E-1: Front Panel LED Indicators continued Location LED Description Status Hard drive activity On = Activity Off = No Activity Power On/Off Green = Power On Amber = Standby mode Off = Power Off CD-ROM/diskette or On = Activity DVD-ROM/diskette drive Off = No Activity...
Page 117: Rear Panel Led Indicators
LEDs, Switches, and Jumpers Rear Panel LED Indicators The server rear panel contains three LEDs: one for the rear unit identification LED switch and two for the RJ-45 connectors. Use the following figure and table to identify each LED. Figure E-2: Identifying the rear panel LED indicators Table E-2: Rear Panel LED Indicators Location Status...
Page 118: System Board Leds
LEDs, Switches, and Jumpers Table E-2: Rear Panel LED Indicators continued Location Status Rear unit identification On = Local LED switch Management Blinking = Remote Management Off = Deactivated System Board LEDs The system board contains various LEDs which display current conditions of the server.
Page 119 LEDs, Switches, and Jumpers Table E-3: System board LEDs and Switches Item Description Power supply OK System configuration switch (SW1) Auxiliary power supply OK CPU error Fan 1 failure Fan 2 failure CPU temperature critical Fan 3 failure Fan 4 failure CPU power cable unplugged DIMM 1 failure DIMM 2 failure...
Page 120: Power On/Off And Unit Identification Switches
LEDs, Switches, and Jumpers Power On/Off and Unit Identification Switches Figure E-4: Unit Identification and Power On/Off switches (front and rear views) Table E-4: Power On/Off and Unit Identification Switches Item Description Unit Identification switch – front view Unit Identification switch LED Power On/Off switch Unit Identification switch –...
Page 121: System Configuration Switch (Sw1
LEDs, Switches, and Jumpers When adding or removing a component or changing a security feature, the server must be reconfigured to recognize these changes. If the system configuration is incorrect, the server may not work properly, and you may receive error messages on the screen.
Page 122 LEDs, Switches, and Jumpers Table E-5: System Configuration Switch (SW1) Settings Position Function Default Description Reserved Lock configuration Open (off) = Normal Operation Closed (on) = RBSU will not commit any configuration changes. Reserved Enable floppy boot Open (off) = Normal Closed (on) = Override RBSU setting and enable floppy boot.
Page 123: Clearing And Resetting System Password Settings
LEDs, Switches, and Jumpers Clearing and Resetting System Password Settings It may be necessary at some time to clear and reset the system password. IMPORTANT: This method of clearing and resetting system passwords is only necessary if the current password is not known. Otherwise, when prompted, the password can be entered followed by a forward slash (/).
Page 124: Setting The Nic Operating Mode
LEDs, Switches, and Jumpers NOTE: For complete instructions on how to use RBSU, refer to Chapter 5. Setting the NIC Operating Mode The NIC operating modes do not have to be set because the controllers automatically differentiate between the 10-Mbit, 100-Mbit and 1-GB environments. HP ProLiant DL320 Generation 2 Server Setup and Installation Guide E-11...
Page 125: Appendix F Server Specifications
Server Specifications Operating and Performance Specifications Table F-1: Operating and Performance Specifications Dimensions/Feature Height 4.24 cm (1.67 in) Depth 55.6 cm (21.9 in) Width 48.3 cm (19 in) Weight (maximum) 11.15 kg (24.58 lb) Input requirements Rated input voltage 100 VAC to 240 VAC —...
Page 126 Server Specifications Table F-1: Operating and Performance Specifications continued Feature Power supply output Rated steady-state power 180 W — Maximum peak power 200 W — Temperature range ° ° ° ° Operating (See note) C to 35 F to 95 °...
Page 127: Appendix G System Battery
System Battery The HP ProLiant DL320 Generation 2 server has one memory device that requires a battery for retaining stored information. When your server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. With normal use, battery life is usually about 5 to 10 years.
Page 128 System Battery 3. Locate the battery holder on the system board. Refer to Figure 3-8 and Table 3-1 in Chapter 3, “Installing Hardware Options.” 4. Remove the existing battery. Figure G-1: Removing the system battery 5. Install the new battery. 6.
Page 129: Index
Index attaching See also installing cable tray to rack 4-4 fixed rack rails to rack 4-3 AC, current rating 2-4 audible warnings D-8 access panel Automatic Server Recovery See ASR labels 3-1 proper cooling 2-7 accumulators A-8 activating unit identification switches 3-3 batteries airflow requirements, racks 2-3 disposal A-7...
Page 130 Index cables components disconnecting 3-4 rack, airflow 2-3 FCC compliance statement A-3 system board 3-6 shielded A-3 configuration cabling server 5-1 ATA hard drives 3-25 utilities 1-1 LAN for Remote Insight Lights-Out configure-to-order system See Edition II 4-12 factory-installed operating system mass storage devices, external 3-30 connecting multiple servers in a rack 4-14...
Page 131 Index deployment white paper 2-1 electrostatic discharge device numbers, ATA 3-19 overview B-1 devices prevention measures B-1 connection tips 6-9 environmental requirements 2-2 powerup sequence D-3 equipment RAID configurations 6-1 Class A A-2 diagnosing problems See troubleshooting Class B A-2 Diagnostics Utility 5-7 error checking and correcting (ECC), DIMM DIMMs...
Page 132 Index fixed cable tray See cable tray, fixed help resources xii fixed rack rails See rack rails, fixed hot-plug power supplies, output power F-2 flash ROM 5-3 frequency, rated input F-1 address for FCC questions A-3 front panel address for product questions A-3 LEDs See LEDs authorized reseller xiii thumbscrews 3-5, 4-7...
Page 133 Index battery G-2 CD-ROM/diskette drive assembly 3-16 key, shipping/ejector 3-16 CD-ROM/diskette or DVD- keyboard ROM/diskette drive assembly 3-18 connector, location 4-9 DIMMs 3-8 connector, system board location 3-6 DVD-ROM/diskette drive assembly 3-16 expansion boards 3-10 fixed rack rails 4-4 labels hard drive trays 3-25 access panel, location 3-1 memory 3-8...
Page 134 Index lithium manganese dioxide battery BSMI A-5 warning A-7 Canadian A-4 locating Japanese A-5 fan cables 3-20 fan connectors 3-7 rear panel connectors online registration, server 4-18 Remote Insight Lights-Out Edition II opening the cable clamp 4-13 external connectors 4-9 operating systems unit identification switches 3-3 installation instructions 4-15...
Page 135 Index troubleshooting D-2, D-4 power connector 3-7 power troubleshooting D-6 LED E-3 load requirements 2-4 rack requirements 2-4 rack rated input F-1 airflow requirements 2-3 ratings 2-4 blanking panels 2-3 troubleshooting D-4 clearances 2-2 power cable, hard drives 3-15, 3-26, 3-27 grounding requirements 2-5 power connector 3-6 power requirements 2-4...
Page 136 Index rear panel National Electric Code 2-4 connection sequence power for rack 2-4 power load 2-4 connectors, illustrated 4-8 rack airflow clearances 2-2 connectors, location and order space, rack 2-2 LEDs E-4 temperature 2-4 recharge warning A-7 resources recycling, battery A-8 CarePaq D-13 redundant array of independent drives See HP ProLiant DL320 Generation 2 Server...
Page 137 Index SCSI cable, connecting 3-15 SmartStart SCSI hard drives installing 5-4 installation guidelines 3-26 overview 5-4 jumper settings 3-26 troubleshooting D-10, D-11 restrictions 3-26 SmartStart Autorun Menu 5-5 SCSI module slot 3-6 SmartStart Scripting Toolkit 5-5 security software, troubleshooting D-9 Insight Manager 5-6 space requirements 2-2 overview 1-2...
Page 138 Index settings E-8 power D-6 System Erase Utility D-11 power cycling D-2, D-9 System Firmware Update 5-8 problems after startup D-9 problems at startup D-2 processor D-6 resources D-13 technical support xiii SmartStart D-10, D-11 Telco racks, stability 2-6 software problems D-9 telephone numbers video D-7 authorized resellers xiii...
Page 139 Index troubleshooting D-7 rail release latches 4-7 voltage telecommunication/telephone compliance rating A-8 connectors 4-8 rated input F-1 warranties 1-1 warranty restrictions 5-6 website D-13 warnings websites access panel, removing D-6, D-7 CarePaq D-13 audible D-8 HP xiii, 4-18 beeps D-8 maintenance and service guide D-13 electric shock 4-8, 4-17, D-6, D-7 operating systems supported D-9...

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Proliant dl320 g2

HP DL320 - ProLiant - G3 Setup And Installation Manual

About this Guide

Chapter 1 Server Features

Chapter 2 Planning the Server Installation

Chapter 3 Installing Hardware Options

Chapter 4 Server Installation

Chapter 5 Server Configuration and Utilities

Chapter 6 RAID Configuration and Management

Appendix A Regulatory Compliance Notices

Appendix B Electrostatic Discharge

Appendix C Server Error Messages

Appendix D Troubleshooting

Appendix E Leds, Switches, and Jumpers

Appendix F Server Specifications

Appendix G System Battery

Index

Quick Links

Troubleshooting

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Summary of Contents for HP DL320 - ProLiant - G3

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