Servicing; Before Troubleshooting - Canon BJC-6200 Service Manual

Part 2: Troubleshooting

2. SERVICING

2.1 Before Troubleshooting

Before troubleshooting the printer, check the following and see if any of the applicable problems can be
fixed.
Problem
The printer does not
operate at all
Paper feeding does not
work
No printing
Stripes appear in the
printing
Probable Cause
The power outlet is not supplying the
required voltage.
The power cord is not properly
connected to the printer or power outlet.
The power switch is not ON.
The recommended paper is not being
used.
There is foreign matter in the paper feed
section (sheet feeder, pinch roller, LF
roller, platen, spurs).
The paper thickness lever is not set
properly.
The print head needs cleaning.
The ink cartridge is empty.
The BJ cartridge has not been used for a
prolonged period.
The recommended paper is not being
used.
The print head is installed in the wrong
position.
The orange tape is still affixed to the
print head.
The print head position adjustment has
not been done.
2-2
Solution
Connect the AC cord to a power outlet
that supplies the required voltage.
Check that the power cord is connected
properly.
Turn on the power switch.
Use the recommended paper.
Remove the foreign matter.
Set the lever to the proper setting.
Conduct cleaning.
Replace the ink cartridge.
Conduct cleaning. If the problem still
persists, replace the BJ cartridge.
Use the recommended paper.
Install the print head properly.
Remove the orange tape.
Execute the print head position
adjustment. See page 2-19.
BJC-6200