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Brother MFC-9420CN User Manual

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USER'S GUIDE
MFC-9420CN
Version D

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  • Page 1 USER’S GUIDE MFC-9420CN Version D...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: ■...

  • Page 3: Brother Numbers

    For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
  • Page 5 LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 • If you purchased a product from someone (3)Damage caused by another device or other than an authorized Brother reseller in software used with this Product (including the United States or if the product was but not limited to damage resulting from used (including but not limited to floor ®...
  • Page 7 5:00pm (local time), Monday through • This Limited Warranty is the only warranty Friday, excluding legal and local holidays that Brother is giving for this Product. It is observed by Brother or the Authorized the final expression and the exclusive and Service Center.
  • Page 8 This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages.

  • Page 9: Quick Reference Guide

    Quick Reference Guide Sending Faxes Storing Speed-Dial numbers Automatic Transmission Press Menu/Set, 2, 3, 2. If it is not illuminated in blue, press Using the dial pad, enter a three-digit Speed-Dial location number. (Fax). Press Menu/Set. Load your document. Select Fax/Tel . Enter the fax number using One-Touch, Press Menu/Set.
  • Page 10 Using Search If it is not illuminated in blue, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press to search the memory. Press Black Start or Color Start. Making copies Single copy Press...

  • Page 11: Table Of Contents

    Table of Contents Section I - General General Information Using this Guide ....................1-1 Finding information ..................1-1 Symbols used in this Guide ................1-1 How to access the complete User’s Guide ............1-2 ® To view Documentation (For Windows )............1-2 ® To view Documentation (For Macintosh ) .............1-3 Control panel overview ..................1-4 About fax machines .....................1-6...
  • Page 12 Paper settings......................3-9 Paper Type ....................3-9 Paper Size .....................3-9 Volume Settings....................3-10 Ring Volume ....................3-10 Beeper Volume....................3-10 Speaker Volume ..................3-10 Security features Setting Lock ......................4-1 Setting up the password ................4-1 Changing the Setting Lock password ............4-2 Turning Setting Lock on.................4-2 Turning Setting Lock off.................4-2 Memory Security....................4-3 Setting up the password ................4-3 Changing the Memory Security password .............4-4...
  • Page 13 Receiving a fax Receive Mode......................6-1 Fax Receive Settings...................6-2 Ring Delay .....................6-2 F/T Ring Time (Fax/Tel mode only)...............6-3 Tray Use for Fax mode..................6-3 Printing a reduced incoming fax (Auto Reduction) ........6-4 Receiving a fax at the end of a conversation..........6-4 Changing the remote codes ................6-5 Easy Receive....................6-5 Printing a fax from the memory ..............6-6 Setting the Print Density ................6-6...
  • Page 14 Printing reports Fax reports......................9-1 Transmission Verification Report..............9-1 Fax Journal (Activity report)................9-1 Additional reports....................9-2 Polling Polling Operation ....................10-1 Polling Receive ....................10-1 Set up to receive polling ................10-1 Sequential Polling ..................10-1 Polled Transmit....................10-2 Setup for Polled Transmit (Black & White only)...........10-2 Section III - Copy Making copies How to copy .......................11-1 Entering Copy mode ..................11-1...
  • Page 15 For your safety....................A-3 Disconnect device ..................A-3 LAN connection .................... A-3 Laser safety ....................A-3 FDA regulations.................... A-4 Important safety instructions................. A-4 Choosing a location .................... A-6 To use the machine safely................A-7 Trademarks....................... A-10 Menu and Features On-screen programming..................B-1 Menu table ....................
  • Page 16 Optional accessories Optional accessories ..................D-1 Lower tray unit (LT-27CL)................D-1 SO-DIMM (Memory) ..................D-3 Installing additional memory ................. D-4 Specifications Product description ..................... E-1 General ....................... E-1 Print media......................E-2 Fax........................E-3 Copier ......................... E-4 Scanner ......................E-5 Printer ......................... E-6 Interfaces ......................

  • Page 17: Section I - General

    Section I General 1. General Information 2. Loading paper and documents 3. Setup 4. Security features SECTION I GENERAL...

  • Page 18: General Information

    General Information Using this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.

  • Page 19: How To Access The Complete User's Guide

    If this window does not appear, use ® Windows Explorer to run the setup.exe program from the root directory of the Brother This User’s Guide does not contain all the CD-ROM. information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network.

  • Page 20: To View Documentation (For Macintosh ® )

    You can find the instructions as follows: ® Turn on your Macintosh . Insert the ® Software User's Guide: Brother CD-ROM labeled Macintosh into your CD-ROM drive. The following ■ Scanning in Chapter 8 window will appear. ® ®...

  • Page 21: Control Panel Overview

    Chapter 1 Control panel overview 03/01 15:25 Fax Sleep One-Touch Keys Menu keys: These 8 keys give you instant access to 16 Menu/Set previously stored numbers. The same key is used for Menu and Set Shift operations. To access One-Touch numbers 9 to 16, hold Lets you access the Menu to program and down Shift as you press the One-Touch key.
  • Page 22 General Information 03/01 15:25 Fax Sleep Dial Pad Liquid Crystal Display (LCD) Use these keys to dial telephone or fax Displays messages on the screen to help you numbers and as a keyboard for entering set up and use your machine. information into the machine.

  • Page 23: About Fax Machines

    Voice Mail will stop your machine from receiving faxes. If you set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first.

  • Page 24: Fax Tones And Handshake

    General Information Fax tones and handshake ECM (Error Correction Mode) When someone is sending a fax, the fax The Error Correction Mode (ECM) is a way for machine sends fax calling tones (CNG the machine to check a fax transmission tones).

  • Page 25: Loading Paper And Documents

    Loading paper and documents Acceptable paper and Type and size of paper other media The machine loads paper from the installed standard paper tray or optional lower tray. Recommended paper Standard paper tray The recommended paper for this machine is: Since the standard paper tray is a universal Xerox 4200, Hammermill Laserprint or type, you can use any of the paper types and...
  • Page 26 Loading paper and documents Paper capacity of the paper trays Standard Paper Tray Optional lower tray (Tray 1) (Tray 2) Paper size A4, Letter, Legal, B5 (JIS/ISO), A4, Letter, B5 (JIS/ISO), Executive, A5, COM10, DL, Executive 4.1 x 8.3 in. to 8.5 x 11.7 in. (104.8 x 210 mm to 215.9 x 297 mm) Number of sheets Plain paper...

  • Page 27: Handling And Using Special Paper

    If you use any of the types of paper listed is wrinkled or puckered, the paper may above, they may damage your machine. exhibit degraded performance. This damage is not covered under any Brother warranty or service agreement. 2 - 3...
  • Page 28 Note ■ We recommend that you do not print Brother will not recommend a particular within 0.6 in. (15 mm) of the edges of envelope because envelope manufacturers envelopes. may change the envelope specifications. You ■...
  • Page 29 Figure 3 If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Figure 2 Figure 3...
  • Page 30 392 degrees Fahrenheit (200 dealer or Brother Customer Service. degrees centigrade) for a period of 0.1 seconds. Label and transparency sheets should not exceed the paper weight specifications described in this User's Guide.

  • Page 31: Printable Area

    Chapter 2 Printable area Landscape The edges of the paper that cannot be printed on are shown below. Portrait For all available paper sizes 0.17 in. (4.2 mm) 0.17 in. (4.2 mm) 0.17 in. (4.2 mm) 0.17 in. (4.2 mm) Note For all available paper sizes 0.17 in.

  • Page 32: Loading Paper And Envelopes

    Loading paper and documents Loading paper and To load paper or other media in the paper tray envelopes Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray or optional lower tray. When you put paper into the paper tray, note the following: ■...
  • Page 33 Chapter 2 Squeeze the snap lock on the end of the Put the paper in the tray with the front paper guide. Slide the front paper recommended print side face up. guide to the position for the size of paper you are using.

  • Page 34: Loading Documents

    Loading paper and documents Loading documents Note When you put paper in the paper tray, please You can send a fax, make copies, and scan remember the following: from the ADF (automatic document feeder) ■ Check that the paper is flat in the tray and and from the scanner glass.

  • Page 35: Using The Scanner Glass

    Chapter 2 Fan the pages well. Make sure you put Using the scanner glass the documents face up, top edge first in the ADF until you feel them touch the You can use the scanner glass to fax, copy or feed roller.

  • Page 36: Setup

    Setup Date and Time Automatic Daylight Savings Time When the machine is not in use it will display the date and time. If you set up the Station ID You can set the machine to change the date and time displayed by your machine automatically for Daylight Savings Time.

  • Page 37: Station Id

    Chapter 3 Station ID Note If the Station ID has already been You should store your name or company programmed, the LCD will ask you to press 1 name and fax number so they print on all fax to make a change or 2 to exit without pages you send.

  • Page 38: Lcd Contrast

    Setup LCD Contrast Roll over phone lines A roll over phone system is a group of two or You can change the contrast to help the LCD more separate telephone lines that pass look lighter or darker. incoming calls to each other if they are busy. The calls are usually passed down or “rolled Press Menu/Set, 1, 7.

  • Page 39: Converting Telephone Wall Outlets

    Chapter 3 Converting telephone wall Place the two-line TAD and the two-line telephone next to your machine. outlets Plug one end of the telephone line cord There are three ways to convert to an RJ11 for your machine into the L2 jack of the jack.

  • Page 40: Multi-Line Connections (Pbx)

    Setup Multi-line connections (PBX) Connecting an external or extension telephone Most offices use a central telephone system. While it is often relatively simple to connect You can connect a separate telephone to the machine to a key system or a PBX your machine as shown in the diagram below.
  • Page 41 Chapter 3 The TAD must answer within four rings (the recommended setting is two rings). The Improper Setup machine cannot hear CNG tones until the Unless you are using Distinctive Ring, TAD has answered the call, and with four do not connect a TAD elsewhere on the rings there are only 8 to 10 seconds of CNG same phone line.

  • Page 42: Ecology Features

    Setup Ecology features Set the TAD to answer calls. Set the Receive Mode to External TAD . Toner Save (See Receive Mode on page 6-1.) You can conserve toner using this feature. Recording outgoing message (OGM) When you set Toner Save to On , print on an external TAD appears lighter.

  • Page 43: Sleep Time

    Chapter 3 Mode Timer Sleep Time Setting the Sleep Time reduces power The machine has three temporary mode keys consumption by turning off the fuser inside on the control panel: Fax, Scan and Copy. the machine while it is idle. You can choose You can change the number of seconds or how long the machine is idle (from 00 to 99 minutes the machine takes after the last Scan...

  • Page 44: Paper Settings

    Setup Paper settings Paper Size In the standard paper tray, you can use eight Paper Type sizes of paper for printing copies: Letter, A4, Legal, B5, JISB5, Executive, Com10 and DL To get the best print quality, set the machine and three sizes for printing faxes: Letter, A4 for the type of paper you are using.

  • Page 45: Volume Settings

    Chapter 3 Volume Settings Speaker Volume You can adjust the machine’s one-way Ring Volume speaker volume. Press Menu/Set, 1, 4, 3. You can turn the ring Off or you can select the ring volume level. Volume 3.Speaker Press Menu/Set, 1, 4, 1. Press ▲...

  • Page 46: Security Features

    Setting Lock lets you prevent unauthorized please call Brother Customer Service. access to the machine settings. (See Brother numbers on page i.) While Setting Lock is On , the following operations are NOT available without a Press Menu/Set, 1, 8, 2.

  • Page 47: Changing The Setting Lock Password

    Chapter 4 Changing the Setting Lock Turning Setting Lock off password Press Menu/Set, 1, 8, 2. Press Menu/Set, 1, 8, 2. Security 2.Setting Lock Press ▲ or ▼ to select Set Password . Press Menu/Set. Enter the registered four-digit password. Press Menu/Set twice.

  • Page 48: Memory Security

    Delayed Faxes will be sent password, please call Brother Customer even if you turn on Memory Security, so they Service. (See Brother numbers on page i.) won’t be lost. While Memory Security is on, the following Press Menu/Set, 1, 8, 1.

  • Page 49: Changing The Memory Security Password

    Chapter 4 Changing the Memory Turning Memory Security off Security password Press Menu/Set. Press Menu/Set, 1, 8, 1. Enter the registered four-digit password. Press ▲ or ▼ to select Set Password . Press Menu/Set. Press Menu/Set. Memory Security is automatically turned off and the LCD shows the date and Enter the registered four-digit password.

  • Page 50: Section Ii - Fax & Telephone

    Section II Fax & Telephone 5. Sending a fax 6. Receiving a fax 7. Dialing and phone options 8. Remote Fax Options (Black & White only) 9. Printing reports 10. Polling SECTION II FAX & TELEPHONE...

  • Page 51: Sending A Fax

    Sending a fax How to Fax Sending a fax from the scanner glass Entering Fax mode You can use the scanner glass to fax pages of a book. The documents can be up to Before sending faxes or changing fax send or Letter/A4 size.

  • Page 52: Color Fax Transmission

    Sending a fax Place the next page on the scanner Canceling a fax in progress glass. If you want to cancel a fax, while the machine Set Next Page is scanning, dialing or sending it, press Then Press Set Stop/Exit. Press Menu/Set.

  • Page 53: Sending A Fax Manually

    Chapter 5 Sending a fax manually Sending a fax at the end of a conversation Manual transmission At the end of a conversation you can send a fax to the other party before you both hang Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

  • Page 54: Broadcasting (Black & White Only)

    Sending a fax Broadcasting Note (Black & White only) ■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as Broadcasting is when the same fax message many as 266 different numbers.

  • Page 55: Additional Sending Operations

    Chapter 5 Additional Sending Contrast Operations If your document is very light or very dark, you may want to change the contrast. Sending faxes using multiple Use Light to send a light document. settings Use Dark to send a dark document. When you send a fax you can choose any If it is not illuminated in blue, press combination of these settings: cover page,...

  • Page 56: Real Time Transmission

    Sending a fax Press ▲ or ▼ to select the resolution Real Time Transmission you want. When you are sending a fax, the machine will Press Menu/Set. scan the documents into the memory before sending. Then, as soon as the phone line is Note free, the machine will start dialing and You can choose four different resolution...

  • Page 57: Overseas Mode

    Chapter 5 Sending in real time for the next fax Overseas Mode only If you are having difficulty sending a fax overseas due to possible interference on the If it is not illuminated in blue, press phone line, we recommend that you turn on (Fax).

  • Page 58: Delayed Faxing (Black & White Only)

    Sending a fax Delayed Faxing Delayed Batch Transmission (Black & White only) (Black & White only) During the day you can store up to 50 faxes Before sending the delayed faxes, your in the memory to be sent within 24 hours. machine will help you economize by sorting These faxes will be sent at the time of day you all the faxes in the memory by destination and...

  • Page 59: Checking Job Status And Canceling A Waiting Job

    Chapter 5 Checking job status and Composing the electronic canceling a waiting job Cover Page (Black & White only) Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the When you send a fax, you can send a cover LCD shows No Jobs Waiting .) You can page with your fax message.
  • Page 60 Sending a fax Press ▲ or ▼ to select one of the Composing your own comments standard or your own comments. You can set up two comments of your own. Press Menu/Set. If it is not illuminated in blue, press Enter two digits to show the number of pages you are sending.
  • Page 61 Chapter 5 Using a printed cover page If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. If it is not illuminated in blue, press (Fax).

  • Page 62: Receiving A Fax

    Receiving a fax Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works When to use it The machine automatically For dedicated fax lines. Fax Only answers every call as a fax.

  • Page 63: Fax Receive Settings

    Chapter 6 Fax Receive Settings To select or change your Receive Mode Ring Delay Press Menu/Set, 0, 1. Initial Setup The Ring Delay sets the number of times the 1.Receive Mode machine rings before it answers in Fax Only or Fax/Tel mode. If you have extension Press ▲...

  • Page 64: F/T Ring Time (Fax/Tel Mode Only)

    Receiving a fax F/T Ring Time Tray Use for Fax mode (Fax/Tel mode only) If your machine does not have the optional tray #2, this setting is not available. The If you set the Receive Mode to Fax/Tel , default setting of Auto allows your machine you’ll need to decide how long the machine to choose the paper from the optional Tray #2 will signal you with its special...

  • Page 65: Printing A Reduced Incoming Fax (Auto Reduction)

    Chapter 6 Printing a reduced incoming Receiving a fax at the end of a fax (Auto Reduction) conversation If you choose On , the machine automatically At the end of a conversation you can ask the reduces an incoming fax to fit on one page of other party to fax you information before you Letter, Legal or A4 size paper.

  • Page 66: Changing The Remote Codes

    Receiving a fax Changing the remote codes Easy Receive The preset Fax Receive Code is 51. The When you use this feature you do not have to preset Telephone Answer Code is #51. If you press Black Start or Color Start or the Fax want to, you can replace them with your own Receive Code 51 when you answer a fax...

  • Page 67: Printing A Fax From The Memory

    Chapter 6 Printing a fax from the Operation from extension memory telephones If you have selected Fax Storage If you answer a fax call on an extension (Menu/Set, 2, 5, 1), you can still print a fax telephone or an external telephone from the memory when you are at your connected to the EXT.

  • Page 68: For Fax/Tel Mode Only

    Receiving a fax For Fax/Tel mode only When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo or double-ringing) to alert you to pick up a voice call. Lift the external telephone's handset, and then press Hook to answer. Using the remote codes If you hear the fax machine double-ringing when you are at an extension phone, you’ll...

  • Page 69: Dialing And Phone Options

    Dialing and phone options How to dial Speed-Dialing Press Search/Speed Dial, #, and then the You can dial in any of the following ways. three-digit Speed-Dial number. (See Storing Speed-Dial numbers on page 7-4.) Manual dialing Press all of the digits of the fax number. Three-digit number One-Touch Dialing Note...

  • Page 70: Search

    Dialing and phone options Search Fax Redial You can search for names you have stored in If you are sending a fax manually and the line the One-Touch and Speed-Dial memories. is busy, press Redial/Pause, and then press Press Search/Speed Dial and the menu Black Start or Color Start to try again.

  • Page 71: Storing Numbers

    Chapter 7 Storing numbers Storing One-Touch Dial numbers You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial Your machine has 8 One-Touch keys where and Groups for Broadcasting faxes. When you can store 16 fax or phone numbers for you dial a quick-dial number, the LCD shows automatic dialing.

  • Page 72: Storing Speed-Dial Numbers

    Dialing and phone options Storing Speed-Dial numbers Changing One-Touch and Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a If you try to store a One-Touch or Speed-Dial few keys (Search/Speed Dial, #, the number where a number has already been three-digit number, and Black Start or stored, the LCD will show the name that has...

  • Page 73: Setting Up Groups For Broadcasting

    Chapter 7 Setting up Groups for To include One-Touch or Speed-Dial numbers in the Group, press them as Broadcasting follows: For example, for One-Touch number 2, Groups, which can be stored on a One-Touch press One-Touch key 2. The LCD key or a Speed-Dial location, allow you to shows 002 .

  • Page 74: Access Codes And Credit Card Numbers

    One-Touch key 1 and ‘7000’ on One-Touch key 2. If you press One-Touch key 1, One-Touch key 2, and Black Start or Brother uses the term ‘Distinctive Ring’ but Color Start, you will dial ‘555-7000’. different telephone companies have other...
  • Page 75 What does Brother’s ‘Distinctive Ring’ Before you choose the ring pattern to register The Brother machine has a Distinctive Ring You can only register one Distinctive Ring feature that allows you to use your machine to pattern with the machine. Some ring patterns take full advantage of the telephone cannot be registered.

  • Page 76: Caller Id

    Dialing and phone options Registering the Distinctive Ring Note pattern If you turn off Distinctive Ring, the machine Very important! will stay in Manual receive mode. You will After you have set the Distinctive Ring feature need to set the Receive Mode again. (See To to ON, the receive mode is set to Manual select or change your Receive Mode on automatically.
  • Page 77 Chapter 7 Viewing Caller ID List Printing Caller ID List Caller ID memory stores information for up to Press Menu/Set, 2, 0, 3. thirty calls. When the thirty-first call comes in, information about the first call is erased. You Miscellaneous can scroll through Caller ID information to 3.Caller ID review those calls made to your machine.

  • Page 78: Remote Fax Options (Black & White Only)

    Remote Fax Options (Black & White only) Press ▲ or ▼ to select Note Backup Print:On or ■ You can only use one remote fax option at Backup Print:Off . a time: Fax Forwarding—OR—Paging—OR— Fax Forward Backup Print:On Fax Storage—OR—PC FAX Receive —OR—Off.) Press Menu/Set.

  • Page 79: Programming Your Pager Number

    Chapter 8 Programming your Press Stop/Exit. pager number Note ■ You cannot change a Paging number or When Paging is selected, your machine dials PIN remotely. the pager number you’ve programmed, and ■ If you have set Paging, a backup copy of then dials your Personal Identification the received fax will automatically be Number (PIN).

  • Page 80: Pc Fax Receive

    Remote Fax Options (Black & White only) PC Fax Receive Note ■ When Backup Print is off, your fax If you turn on the PC-Fax Receive feature messages are automatically erased from your machine will store received faxes in your machine’s memory when they have memory and send them to your PC been successfully sent to your PC.

  • Page 81: Changing Remote Fax Options

    Chapter 8 Changing Remote Fax Turning off Remote Fax Options Options Press Menu/Set, 2, 5, 1. If received faxes are left in your machine’s memory when you change to another remote Remote Fax Opt fax option, the LCD will ask you the following 1.Fwd/Page/Store message: Press ▲...

  • Page 82: Remote Retrieval

    Remote Fax Options (Black & White only) Remote Retrieval Using your Remote Access Code You can call your machine from any touch tone telephone or fax machine, then use the Dial your fax number from a telephone Remote Access Code and remote commands or another fax machine using touch to retrieve fax messages stored in the tone.

  • Page 83: Remote Commands

    Chapter 8 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax Forwarding,...

  • Page 84: Retrieving Fax Messages

    Remote Fax Options (Black & White only) Retrieving fax messages Changing the Fax Forwarding number You can call your machine from any touch tone telephone or fax machine and have your You can change the default setting of your fax fax messages sent to a fax machine.

  • Page 85: Printing Reports

    Printing reports Fax reports Fax Journal (Activity report) You can set the machine to print a journal at Fax reports (Transmission Verification and specific intervals (every 50 faxes, 6, 12 or 24 Fax Journal) can be printed automatically and hours, 2 or 7 days). If you set the interval to manually.

  • Page 86: Additional Reports

    Printing reports Additional reports Following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.

  • Page 87: Polling

    Polling Polling Operation Sequential Polling Your machine can ask for faxes from several Polling is the process of retrieving faxes from fax units in a single operation (Sequential another fax machine. You can use your Polling Receive). Afterwards, a Sequential machine to 'poll' other machines, or you can Polling Report will be printed.

  • Page 88: Polled Transmit

    Polling Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for Polled Transmit (Black & White only) If it is not illuminated in blue, press (Fax).

  • Page 89: Section Iii Copy

    Section III Copy 11. Making copies SECTION III COPY...

  • Page 90: Making Copies

    ‘ Making copies How to copy Printable Area The printable area of your machine begins at You can use your machine as a copier, approximately 0.12 in. (3 mm) from both making up to 99 copies at a time. sides and 0.16 in. (4 mm) from the top or bottom of the paper.

  • Page 91: Making Multiple Copies

    Chapter 11 Making multiple copies Press Black Start or Color Start. ■ If both trays are using paper that is the same size, Auto will allow your machine to Press (Copy) to illuminate it in take paper from Tray #2 if Tray #1 is out of blue.

  • Page 92: Copy Options

    Making copies Copy options Use the dial pad to enter the number of copies you want (up to 99). When you want to quickly change the copy Press Options and ▲ or ▼ to select settings temporarily for the next copy, use the Quality .

  • Page 93: Enlarging Or Reducing The Image Copied

    Chapter 11 Enlarging or reducing the Press Black Start or Color Start. image copied —OR— Press the Options key for more You can select the following enlargement or settings. reduction ratios. Note Custom(25-400%) allows you to enter a ■ Page Layout Options 2 in 1 (P) , ratio from 25% to 400%.

  • Page 94: Making N In 1 Copies Or A Poster

    Making copies Making N in 1 copies or a If you are using the scanner glass: poster (page layout) After the machine scans the page, the LCD shows: You can reduce the amount of copies by using the N in 1 copy feature. This allows you Next Page? to copy two or four pages onto one page, 1.Yes 2.No...
  • Page 95 Chapter 11 When using the ADF, insert document Poster(3 x 3) face up in the direction shown below. You can make a poster size copy of a 2 in 1 (P) photograph. 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) When using the scanner glass, place document face down in the direction...

  • Page 96: Sorting Copies Using The Adf

    Making copies Sorting copies using the ADF Adjusting Brightness, Contrast and Color You can sort multiple copies. Pages will be stacked in the order (1 2 3), (1 2 3) Brightness and so on. You can adjust the copy brightness to make Press (Copy) to illuminate it in copies darker or lighter.
  • Page 97 Chapter 11 Contrast Color saturation You can adjust copy contrast to make copies You can only change the default setting for with more or less contrast. Color saturation. Press (Copy) to illuminate it in Press Menu/Set, 3, 4. blue. Copy 4.Color Adjust Load your document.

  • Page 98: Out Of Memory Message

    Making copies Out of Memory Legal limitations message Color reproductions of certain documents are illegal and may result in either criminal or civil If the memory becomes full while you are liability. This memorandum is intended to be making copies, the LCD message will guide a guide rather than a complete listing of every you through the next step.

  • Page 99: Section Iv - Software And Network Features

    , see Chapter 5 in the Software User’s Guide on the CD-ROM.) ® (For Macintosh , see Chapter 11 in the Software User’s Guide on the CD-ROM.) ■ Brother PC-FAX software ® (For Windows , see Chapter 6 in the Software User’s Guide on the CD-ROM.) ®...

  • Page 100: Section V Appendixes

    Section V Appendixes A. Important information B. Menu and Features C. Troubleshooting and routine maintenance D. Optional accessories E. Specifications F. Glossary SECTION V APPENDIXES...

  • Page 101: Important Information

    FCC Part 68 rules and repair or warranty information, please contact requirements adopted by the ACTA. A compliant Brother Customer Service. (See Brother numbers telephone cord and modular plug is provided with on page i.) If the equipment is causing harm to the this product.

  • Page 102: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    Commission (FCC) Important Declaration of Conformity Changes or modifications not expressly approved (USA only) by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Responsible Party: Important - about the interface cable Brother International Corporation A shielded interface cable should be used to...

  • Page 103: Industry Canada Compliance Statement (Canada Only

    Chapter A Industry Canada Compliance Laser safety Statement (Canada only) This equipment is certified as a Class 1 laser product under the U.S. Department of Health and This Class B digital apparatus complies with Human Services (DHHS) Radiation Performance Canadian ICES-003. Standard according to the Radiation Control for Cet appareil numérique de la classe B est Health and Safety Act of 1968.

  • Page 104: Fda Regulations

    Unplug this product from the wall outlet before cleaning inside of the machine. Do MANUFACTURED: not use liquid or aerosol cleaners. Use a Brother Industries, Ltd., damp cloth for cleaning. 15-1 Naeshiro-cho Mizuho-ku Nagoya, Do not place this product on an unstable 467-8561 Japan cart, stand, or table.
  • Page 105 Do not place anything on top of the power Unplug this product from the AC power outlet cord including this machine. Do not allow the and refer all servicing to Brother Authorized power cord to be stepped on. Service Personnel under the following...

  • Page 106: Choosing A Location

    Important information Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation).

  • Page 107: To Use The Machine Safely

    Chapter A To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 108 ■ If the machine becomes hot, blows smoke, or generates obscure odor, immediately turn off the power switch and unplug the machine from the AC power outlet. Call your Brother dealer or Brother Customer Service. ■ If metal objects, water or other liquids get inside the machine, immediately turn off the power switch and unplug the machine from the AC power outlet.
  • Page 109 Chapter A WARNING ■ This machine is heavy and weighs approximately 76.7 lb (34.8 kg). To prevent injuries, use at least two people to lift the machine. Be careful not to trap your fingers when you set the machine back down. ■...

  • Page 110: Trademarks

    Important information Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004-2005 Brother Industries, Ltd. All rights reserved.

  • Page 111: Menu And Features

    Menu and Features On-screen Memory storage programming If there is a power failure, you will not lose your menu settings because they are stored Your machine is designed to be easy to use permanently. Temporary settings (such as with LCD on-screen programming using the Contrast, Overseas Mode, and so on) will be menu keys.

  • Page 112: Menu Keys

    Menu and Features Menu keys You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu ▲▼ Select & Set 1.General Setup —OR— Press 2 for Fax menu ▲▼...

  • Page 113: Menu Table

    Chapter B Menu Table Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1. General 1. Mode Timer 5 Mins Fax mode. 2 Mins Setup 1 Min 30 Secs...
  • Page 114 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Changes for Daylight 1. General 5. Auto Savings Time Setup Daylight automatically. (Continued) Increases the page yield 6. Ecology 1.
  • Page 115 Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Sets the number of rings 2. Fax 1. Setup 1. Ring Delay before the machine Receive answers in Fax Only or (In Fax mode Fax/Tel mode.
  • Page 116 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Combines delayed faxes 2. Fax 2. Setup Send 4. Batch TX to the same fax number at (Continued) (In Fax mode the same time of day into only) one transmission.
  • Page 117 Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Initial setup for 2. Fax 4. Report 1. Transmission On Transmission Verification On+Image Setting (Continued) Report and Fax Journal. Off+Image 2.
  • Page 118 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the Equalization C-20 2. Fax 0. Miscellaneous 1. Compatibility High for transmission problems. Normal (Continued) Basic Uses the Telephone 2.
  • Page 119 Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Selects the emulation 4. Printer 1. Emulation Auto mode. Software HP LaserJet User’s BR-Script 3 Guide — Prints a list of the 2.
  • Page 120 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page You can choose the 6. LAN 1. Setup 1. BOOT Method Auto BOOT method that best Network Static TCP/IP suits your needs.
  • Page 121 Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page (60 characters) Enter the mail address. 6. LAN 2. Setup 1. Mail Network Internet Address (Continued) User’s Enter the SMTP server 2.
  • Page 122 Menu and Features Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Displays the subject that is 6. LAN 4. Setup Mail 1. Sender attached to the Internet Network Subject (Continued) Fax data.
  • Page 123 Chapter B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — — Lets you check the serial C-40 7. Machine 1. Serial No. number of your machine. Info. — Lets you check the C-40 Total 2.

  • Page 124: Copy Options Key

    Menu and Features Copy options key Use the Options key to quickly set the following copy settings temporarily for the next copy. After you choose each setting by pressing Menu/Set, the LCD shows Set temporarily . Press Black Start or Color Start when you have finished choosing settings. Press Menu Selections Options...

  • Page 125: Entering Text

    Chapter B Entering Text Special characters and symbols Press , # or 0, and then press When you are setting certain menu move the cursor under the special character selections, such as the Station ID, you may or symbol you want. Then press Menu/Set to need to type text into the machine.

  • Page 126: Troubleshooting And Routine Maintenance

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.
  • Page 127 Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Print data is left in the machine’s Re-start printing from your computer. Data Remaining memory. Print data is left in the machine’s Press Job Cancel. The machine will cancel the job memory. The interface cable was and clear it from the memory.
  • Page 128 Paper Jam B Paper Jam C It is time to replace the 120K kit. Call Brother Customer Service to replace the 120K kit. Replace 120K Kit It is time to replace the fusing unit. Replace the fusing unit. (See Replacing the fusing unit Replace Fuser on page C-35.)
  • Page 129 Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ACTION The machine has a mechanical Turn off the machine's power switch and then turn it on Unable to Init. problem. again. If the error message continues leave the (Initialize) machine for several minutes and then try it again. (The machine can be turned off for up to 60 hours without Unable to Print losing faxes stored in the memory.
  • Page 130 Suite on your PC, and then turn on PC —OR— Fax Receiving on the PC. (For details If the LCD shows Enter Fax No. about PC Fax Receive, see Brother there are faxes in the machine’s PC-FAX software in the Software User’s memory.

  • Page 131: Document Jams

    Chapter C Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. Document is jammed in the top of the Lift the document cover. ADF unit Pull the jammed document out to the Take out any paper from the ADF that is...

  • Page 132: Paper Jams

    Troubleshooting and routine maintenance Paper jams WARNING If paper jams inside the machine, the The fusing unit and the parts around it are machine will stop. One of the following LCD hot! Never touch the shaded areas shown messages will appear to tell you where to find below.

  • Page 133: Paper Jam A1 / Paper Jam A2

    Chapter C Paper Jam A1 / Paper Jam A2 CAUTION ■ Do not touch the toner surface of the Paper Jam A1 jammed paper. It might stain your hands or clothes. Paper Jam A2 ■ Remove the jammed paper carefully to prevent spreading toner.

  • Page 134: Paper Jam B

    Troubleshooting and routine maintenance Paper Jam B If the paper is caught in the registration roller (1), remove the jammed paper by holding it with both hands and pulling it Paper Jam B slowly toward you. If paper is caught inside the machine, follow these steps: WARNING These paper jams are near the fusing...

  • Page 135: Paper Jam C

    Chapter C Paper Jam C Remove the jammed paper by pulling it out slowly. Paper Jam C Reset the fusing unit pressure release levers. If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: Open the back cover and release the fusing unit pressure release levers.

  • Page 136: If You Are Having Difficulty With Your Machine

    If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. DIFFICULTY...
  • Page 137 However, if you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 138 • Check to see if the LCD is showing an error message. (See Error messages on page C-1.) —OR— • The machine is online. Click Start and then Printers and Faxes. Select ‘Brother MFC-9420CN’, and right-click. Make sure that “Use Printer Offline” is unchecked.
  • Page 139 If you are using Windows 98/98SE/Me, select ‘Printer Settings’ from the ‘Start’ characters are missing or some menu. Select the properties of the ‘Brother MFC-9420CN’. Click ‘Spool Setting’ on characters are printed in their the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format.’...
  • Page 140 OK. 4. Make sure if the new setting is added and is checked, and then click OK. ® For Windows XP SP1 users, please go to the Brother Solutions Center. ® Your computer cannot find your <For Windows user>...

  • Page 141: Improving The Print Quality

    Chapter C Improving the print quality If you are having problems with print quality, please do a test print first (Menu/Set, 4, 2, 3). If the problem appears on the printout, then match it to one of the examples below and follow the recommendation.
  • Page 142 Troubleshooting and routine maintenance Examples of poor print quality Recommendation ■ Colored streaks or bands down the Identify the color and replace that toner cartridge. (See Replacing a toner page cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (OP-4CL) on page C-33.) ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 143 Chapter C Examples of poor print quality Recommendation ■ Toner scatter or toner stain Identify the color causing the problem and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 144 Troubleshooting and routine maintenance Examples of poor print quality Recommendation ■ Missing image at edge Check that the toner cartridges are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■...

  • Page 145: Setting Dial Tone Detection

    Chapter C Routine maintenance Setting Dial Tone Detection Setting the dial tone to Detection will shorten the dial tone detect pause. CAUTION Press Menu/Set, 0, 5. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off Initial Setup with cold water.

  • Page 146: Cleaning The Outside Of The Machine

    Troubleshooting and routine maintenance Cleaning the outside of the Wipe the outside of the machine with a soft cloth to remove dust. machine CAUTION ■ Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.

  • Page 147: Cleaning The Scanner Glass

    Chapter C Cleaning the scanner glass Cleaning to prevent paper jams Lift the document cover. Clean the scanner glass and white plastic above it with isopropyl When you clean the inside of the machine, alcohol on a soft lint-free cloth. pay attention to the following: Document Cover...
  • Page 148 Troubleshooting and routine maintenance Turn off the machine’s power switch. Unplug the telephone line cord first, and WARNING then unplug the power cord from the AC ■ Be careful you do not break the power outlet. Open the back cover of the actuator while cleaning the registration machine.

  • Page 149: Cleaning The Laser Glass

    Chapter C Clean the exit roller. This will help to Open the inside cover so that it latches prevent paper jams at the paper exit and under the scanner unit. dirt from appearing on your printouts. Close the back cover. Plug the machine’s power cord back into the AC power outlet first, and then plug in the telephone line cord.
  • Page 150 Troubleshooting and routine maintenance Place the OPC belt cartridge on a flat Open the laser glass cover. surface and cover the shiny green OPC belt with a piece of paper to prevent exposing it to light. CAUTION ■ Do not touch the OPC belt surface with your hands.

  • Page 151: Replacing The Consumable Items

    Chapter C Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item Approximate life...
  • Page 152 OP-4CL Replace OPC Belt (Continuously printed) Fusing unit 60,000 pages See C-35. FP-4CL Replace Fuser Transfer belt 120,000 pages Call Brother cleaner Customer Replace 120K Kit Transfer roller Service to replace the Paper pick-up roller 120K kit. Separator pad Transfer belt Paper feeding kit 2.

  • Page 153: Toner Cartridges

    Chapter C Note ■ Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to re-seal the consumable item tightly so that the material inside does not spill. ■...
  • Page 154 We also Toner Empty strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges. Use or Replacing a toner cartridge attempted use of potentially incompatible toner and/or cartridges in The toner cartridge can print approx.
  • Page 155 Chapter C How to replace a toner cartridge Hold the cartridge level with both hands and gently rock it from side to side three Open the front cover of the machine. to four times to spread the toner evenly inside the cartridge. Remove the tape labeled REMOVE and the orange protective cover from the new toner cartridge.

  • Page 156: Waste Toner Pack

    Close the front cover. CAUTION ■ If you use consumable items other than genuine Brother supplies or if you use refilled toner cartridges, the machine could be damaged or might not work properly. This may void your warranty. ■...
  • Page 157 Chapter C Replacing the waste toner pack Take the cap off the new waste toner pack, and put the cap on the used waste toner pack. CAUTION Handle the waste toner pack carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

  • Page 158: Opc Belt Cartridge

    Troubleshooting and routine maintenance OPC belt cartridge To release the lock, push the green belt cartridge lock levers on both sides inwards. Replace OPC belt cartridge message When the OPC belt cartridge runs out, the following message appears on the LCD. When you see this message, you must replace the OPC belt cartridge: Replace OPC Belt...
  • Page 159 Chapter C Remove the protective sheet from the Close the inside cover, and then close new OPC belt cartridge. Do not touch the scanner unit. the green part of the OPC belt cartridge. Turn the machine’s power switch back Reset the OPC belt life counter Press Menu/Set, 7, 4.

  • Page 160: Fusing Unit

    Troubleshooting and routine maintenance Fusing unit Replacing the fusing unit Turn off the machine’s power switch. To Replace fusing unit message avoid injury, wait until the machine has cooled down sufficiently before you When the following message appears on the replace the fusing unit.
  • Page 161 Chapter C Hold the handles on both sides as you Secure the fusing unit with the two lock take the fusing unit out of the machine. levers that are on both sides of the fusing unit. Put the new fusing unit into the machine. Move the fusing unit pressure release Be sure to insert the fusing unit levers to the Set position.

  • Page 162: Replacing The Transfer Belt Cleaner

    Troubleshooting and routine maintenance Reset the Fusing Unit life counter Replacing the transfer belt cleaner Press Menu/Set, 7, 4. Press ▲ or ▼ to select Fusing Unit CAUTION and press Menu/Set. The confirmation message appears on Both ends of the transfer belt cleaner roller the LCD.
  • Page 163 Chapter C Remove the transfer belt cover. Put the new transfer belt cleaner into the machine by gently placing the brass bearings into the guides, and then pushing the handle down until the bearings click into place. Make sure the transfer belt cleaner is free to move slightly upwards (rotating slightly around the bearings) in the housing after you...

  • Page 164: Replacing The Transfer Roller

    Troubleshooting and routine maintenance Replacing the transfer roller Put in the new transfer roller by holding the lock levers of the transfer roller and adjusting the angle of the transfer roller Turn off the machine’s power switch. lever shafts (both sides) to match the transfer unit grooves.

  • Page 165: Machine Information

    Chapter C Machine Information Checking remaining life of parts Checking the Serial Numbers You can view the remaining life of these parts on the LCD. You can view the machine’s serial number on the LCD. Press Menu/Set, 7, 3. Press Menu/Set, 7, 1. Press ▲...

  • Page 166: Packing And Shipping The Machine

    Troubleshooting and routine maintenance Packing and shipping Open the scanner unit and the inside cover of the machine so that it latches the machine under the scanner unit. Push both green OPC belt cartridge lock When you transport the machine, use the levers inwards.
  • Page 167 Chapter C Open the front cover of the machine. Put the waste toner pack back into the Pull out all the toner cartridges and the machine. waste toner pack from the machine. Close the front cover, inside cover and To avoid any toner spills, plug the waste scanner unit.
  • Page 168 Troubleshooting and routine maintenance Two people should put the machine into Lift the carton with two people and put it the plastic bag, and then put the into the outer carton. Put a cushion in machine into the original carton. each of the four corners.

  • Page 169: Optional Accessories

    Optional accessories Optional accessories Turn off the machine's power switch. Then, unplug the telephone line cord from the telephone wall jack. Lower tray unit (LT-27CL) Unplug the power cord from the AC See Lower tray unit (LT-27CL) on page D-1. power outlet.
  • Page 170 Optional accessories Remove the protective parts and then Cover the gap on the right hand side put the paper tray back in the lower tray with the right-hand side cover by first unit. inserting the hook at the back. Cover the gap on the left hand side with the left-hand side cover by first inserting the hook at the back.
  • Page 171 144 pins, no-parity, SDRAM with 64 MB or bought the machine from or Brother more. Customer Service. ■ The machine is not compatible with Extended For the latest information, visit the Brother Data Output (EDO) DIMM. Solutions Center at http://solutions.brother.com D - 3...

  • Page 172: Installing Additional Memory

    Optional accessories Installing additional memory Unscrew the screw holding the side cover, and then slide the side cover to remove it. Turn off the machine's power switch. Unplug first the telephone line cord from the telephone wall jack, and then unplug the power cord from the AC power outlet.
  • Page 173 Chapter D Hold the SO-DIMM with your fingers on Put the side cover back on by sliding it the side edges and your thumb on the into the guide rails, and then secure it back edge. Align the notch on the with the screw.

  • Page 174: Specifications

    Specifications Product description General Memory Capacity 64 MB (expandable to 576 MB) ADF (automatic document Up to 35 pages feeder) Temperature: 68°F - 86°F (20°C - 30°C) Humidity: 50% - 70% Paper: 20 lb (80 g/m ) Letter Paper Tray 250 Sheets (20 lb (80 g/m Printer Type Laser...

  • Page 175: Print Media

    Chapter E Weight Without OPC belt/Toner cartridges: 76.7 lb (34.8 kg) Noise Operating: LWAd = 6.7 bels or less Standby: LWAd = 5.4 bels or less Temperature Operating: 50°F - 90.5°F (10 - 32.5°C) Storage: 32°F - 104°F (0 - 40°C) Humidity Operating: 20 to 80% (without condensation)

  • Page 176: Fax

    /400 pages “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. “Pages” refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 177: Copier

    Scan: Up to 600 x 300 dpi Print: Up to 600 x 600 dpi Does not include the warm up time for the 1st printed page. Based on Brother standard pattern. (Stack Copy) Copy speeds vary with the complexity of the document. E - 4...

  • Page 178: Scanner

    Scanning Width Max. 8.5 in. (215.9 mm) Gray Scale 256 levels ® Maximum 1200 x 1200 dpi scanning with Windows XP (resolution up to 9600 x 9600 dpi can be selected by using the Brother scanner utility) E - 5...

  • Page 179: Printer

    BR-Script 3 (PostScript Emulation) ® ® Printer Driver Windows 98/98SE/Me/2000 Professional/XP/Windows NT Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability Brother Color Driver ® ® for Mac OS 9.1 - 9.2/Mac OS X 10.2.4 or greater Resolution 600 x 600 dpi (Max.

  • Page 180: Computer Requirements

    For the latest driver updates, PC Fax send only for network users. access the ® Brother Solutions Center at Dedicated Scan to key not available for Mac OS 9.1 - 9.2. http://solutions.brother.com PC Fax supports black & white faxing only.

  • Page 181: Consumable Items

    Chapter E Consumable items Toner Cartridge Life Starter Toner Cartridges Black: Approx. 5,000 pages Yellow, Cyan and Magenta: Approx. 3,000 pages Replacement Toner Cartridges (TN-04BK, TN-04Y, TN-04C, TN-04M) Black: Approx. 10,000 pages Yellow, Cyan and Magenta: Approx. 6,600 pages Waste Toner Pack Life Up to 12,000 images Expectancy (WT-4CL) OPC Belt Life Expectancy...

  • Page 182: Network (Lan

    BRAdmin Professional is not supported in Mac OS ■ ® BRAdmin Light is available for Mac OS X 10.2.4 or greater. For more information, please visit the Brother Solutions Center (http://solutions.brother.com) ® Network Scanning is not available for Windows NT Workstation Version 4.0. ®...

  • Page 183: Glossary

    Cancel Job phone line. The Brother machine uses the Cancels print jobs and programmed fax new number to simulate a dedicated fax jobs, such as Delayed Fax or Polling, from line.
  • Page 184 User’s Guide F/T Ring Time with you. The length of time that the Brother Journal Period machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up The pre-programmed time period a voice call that it answered.
  • Page 185 Chapter F OCR (optical character recognition) Quick Dial List ® ® The bundled ScanSoft OmniPage (for A listing of names and numbers stored in ® ® ® Windows ) and Presto! PageManager One-Touch and Speed-Dial memory, in ® (for Macintosh ) software applications numerical order.
  • Page 186 Glossary Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 203 x 392 dpi.

  • Page 187: Index

    Groups for ......7-5 page layout .........11-5 Brother poster ..........11-5 accessories and supplies ......ii printable area ........11-1 Brother numbers ........i quality ..........11-3 Customer Service ........i single copy ..........11-1 FAQs (frequently asked questions) ..i sort ............11-7 fax back system ........ii...
  • Page 188 Index Distinctive Ring ........7-6 sending ..........5-1 setting ring pattern ....... 7-8 at the end of a conversation ....5-3 turning off ..........7-8 Broadcasting ........5-4 Dual Access ..........5-2 canceling fax jobs in memory ....5-9 color fax ..........5-2 compatibility ........C-20 contrast ..........5-5 Easy Receive ..........
  • Page 189 Jacks Networking convert to RJ11 jack printing triplex adapter ........3-3 See Network User’s Guide on the CD-ROM. external telephone ......3-5 scanning TAD (answering machine) ....3-5 See Network User’s Guide on the Jams CD-ROM. document ..........C-6 paper ........... C-7 One-Touch changing ..........7-4 Labels ............
  • Page 190 Index Print Remote Setup difficulties .......... C-11 See Software User’s Guide on the drivers ..........E-6 CD-ROM. fax from memory ........6-6 Reports ............9-1 from PC Caller ID List .........7-9 See Software User’s Guide on the Fax Journal ...........9-2 CD-ROM. Journal Period ........9-1 paper jams ..........
  • Page 191 Troubleshooting ........C-1 document jam ........C-6 if you are having difficulty incoming calls ......... C-12 Network .......... C-15 paper handling ....... C-14 phone line ........C-20 printing ........... C-11 printing difficulties ......C-13 paper jam ..........C-7 Two-line phone system ......3-3 Volume, setting ........

  • Page 192: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Paging, Fax Forwarding and Remote Retrieval features.
  • Page 193 Fold Fold H - 2...
  • Page 194 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 195 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com This machine is made for use in the USA and Canada only. We cannot recommend using...

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