Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly to make it an easy to use guide to your Canon BJ-30 Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the...
Contents of This Manual This manual describes how to set up and operate your Canon printer in several easy to read chapters. To get the most out of your bubble jet printer, read this manual carefully before using the BJ-30.
Chapter 5 Using the Operator Panel Explains how to control the printer from the operator panel for users printing from MS-DOS rather than Windows. Chapter 6 Maintaining the Printer Presents printer guidelines and BJ cartridge guidelines, and describes routine cleaning of the printer, how to clean the print head, how to replace a BJ cartridge and the ink tanks, and how to store the printer.
Printing a Test Pattern ..................Installing a Printer Driver ................Installing the Windows Printer Driver ..........Using the BJ-30 Windows Driver ............Installing the Canon TrueType Fonts for Microsoft Windows 3.1 ... Printing From Windows ................. Managing Your Printer’s Features ............... Software Applications ................
Chapter 3 Using the Printer .................... Turning the Printer On and Off ..............Selecting Paper Types ..................Loading Paper ....................Auto Feed Guidelines ................Printing on Envelopes ..................Printing on Legal-size Paper ................. Printing in Landscape Orientation ............... Printing the Test Patterns ................All Modes Pattern ..................
Chapter 6 Maintaining the Printer ................Printer Guidelines ................... Cleaning the Printer ..................Cleaning the Print Head ................Starting Print Head Cleaning ..............BJ Cartridge Guidelines ................. BJ Cartridge and Ink Tank Maintenance..........Ink Tank Capacity ................... Using Ink ....................Replacing the BJ Cartridge ................
Appendix A Specifications ....................143 Portable Kit Specifications ................148 Appendix B Application Notes ..................149 Printing Envelopes in Microsoft Windows ..........149 AmiPro 3.0 ....................149 Microsoft Publisher .................. 150 Microsoft Word for Windows ..............152 WordPerfect ....................153 Works 3.0 for Windows ................
BJ-30 Bubble Jet Printer User’s Manual Canon Computer Systems Help Desk: 1-800-423-2366 (USA) 1-800-263-1121 (Canada)
Chapter 1 Introduction Congratulations on your purchase of the Canon BJ-30 Bubble Jet Printer. It offers exceptional print quality and trouble-free operation with the convenience of compact size and low cost. We appreciate your choosing this printer to meet your printing needs. We are certain you will be satisfied with its advanced bubble jet technology.
720 by 360 dpi. TrueType Fonts The Canon TrueType™ Font Pack contains 20 scalable fonts to enhance your font capability and improve your print quality. Quiet Printing The nonimpact printing method offers quiet operation.
Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon referral service at 1-800-848-4123. If you want to purchase supplies directly from Canon, you may do so by calling Canon Accessories at 1-800-671-1090.
When fully charged, it enables you to continuously print about 200 pages. NiMH Battery Pack NB-300 You can purchase additional battery packs to use with the Canon Portable Kit NK-300. Universal Adapter AD-350U The Universal Adapter supplies power to the printer from any power source with an appropriate power cord.
® If you use CompuServe , you can access the Canon Peripherals Forum. This allows you to talk with other users, send a message to Canon, or download printer drivers. Just type GO CANON at any CompuServe prompt. Canada Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121.
Chapter 7, Troubleshooting. If you cannot solve the problem, contact Canon’s support personnel at the help desk. If you feel your BJ-30 Bubble Jet Printer needs servicing, call the Canon help desk to locate the Canon Authorized Service Facility (ASF) nearest you or to find out about the exclusive Canon InstantExchange limited warranty service.
Chapter 2 Setting Up the Printer This chapter describes how to unpack the printer, examines the printer’s components, and explains how to attach the AC adapter and interface cable and how to install the BJ cartridge. It also describes how to load a stack of paper and print a test pattern followed by installing a printer driver and managing your printer’s features.
-compatible parallel interface cable (no longer than six feet), which you can purchase from your dealer. Be sure to fill out your Registration card and send it to Canon Computer Systems, Inc. Save your sales receipt for proof of purchase in case your printer requires warranty service.
Selecting a Location for Your Printer Whether at home, in the office, or traveling, you need to find a comfortable, convenient and safe location for the printer. Follow these guidelines: Choose a flat, sturdy surface with enough space for the paper to flow freely into and out of the printer.
Examining the Printer Before setting up the printer, it’s a good idea to familiarize yourself with its parts and understand their functions. From the Front TOP COVER/PAPER SUPPORT— WHEN OPEN, HELPS KEEP THE PAPER STRAIGHT IN THE SHEET FEEDER— SHEET FEEDER. OPEN THIS AUTOMATICALLY COVER TO LOAD A STACK OF STACKS CUT...
Operator Panel POWER BUTTON—TURNS THE PRINTER’S POWER ON OR OFF. ON LINE BUTTON—SETS THE PRINTER ON-LINE OR OFF-LINE. ON LINE LIGHT—LIGHTS WHILE THE PRINTER IS ON-LINE, INDICATING THE PRINTER IS READY FOR PRINTING. FF BUTTON—FORCES A FORM FEED, WHICH EJECTS THE CURRENT PAGE.
Attaching the AC Adapter Use the AC adapter that is appropriate for the voltage and frequency of your power supply: AC 120 V, 60 Hz, 0.5 A. This is standard for an electrical outlet in the United States or Canada. Use only the AC adapter that came with the printer.
Connecting Your Printer to the Computer Your printer has an 8-bit parallel interface port, which allows you to use it with IBM PCs and compatible computers. You need to purchase a Centronics-compatible, parallel interface cable from your dealer. Ask your dealer for assistance if you need help selecting the right cable.
Open the BJ cartridge package only when you are ready to install the cartridge. Canon makes numerous BJ cartridges; the BC-10 is designed specially for the BJ-30 Bubble Jet Printer and is the only one you should use. To install the BJ cartridge, follow the steps below.
Press the button. POWER The current settings appear in the display. When you turn on the printer for the first time, the BJ cartridge holder moves to the center of the printer so you can install the BJ cartridge. The light blinks.
Make sure the cartridge holder is in the center of the printer. If the cartridge holder is not in the center, press and hold the button. CARTRIDGE Do not touch the interior of the cartridge holder or the film cable when installing the BJ cartridge.
Remove the protective material from the BJ cartridge. Lift off the orange cap from the print head, and then remove the orange tape. Do not touch the print head area of the BJ cartridge (underneath the orange tape). Do not touch the terminals on the BJ cartridge. ORANGE TAPE PRINT HEAD...
Press down on the left side of the BJ cartridge. 10. Close the front cover. Lift the cover up into place. 11. Press the button. CARTRIDGE The cartridge holder moves to the right side. Immediately after installing the BJ cartridge, be sure to press the CARTRIDGE button (step 11 above) to return the cartridge holder to its home position at the far right side.
Loading a Stack of Paper These steps show how to load a stack of plain paper and test your printer. In the next chapter, you’ll learn how to print on different types of print media. You can stack about 30 sheets of plain paper in the sheet feeder. Make sure the paper support is open and the paper guide is in the leftmost position.
Slide the stack of paper into the sheet feeder until it stops. Align the paper with the right edge of the sheet feeder. Secure the stack with the paper guide. Slide the paper guide against the stack of paper. Setting Up the Printer Chapter 2...
Printing a Test Pattern To check that you have properly set up the printer, you can print one of the printer’s test patterns. The test patterns are described in detail in Chapter 3, Using the Printer. For now, print the Demo pattern. Make sure that the sheet feeder contains a stack of paper.
256-color, VGA color graphics monitor with a minimum resolution of 640 x 480 dots per inch (dpi) MS-DOS 5.0 or later Windows 3.1 Follow these steps to install the Canon BJ-30 printer driver for Windows 3.1: Turn on your computer. Make a backup copy of the Windows Driver diskette.
Connect dialog box. 11. Choose your port and select OK. 12. If you want to use the BJ-30 for all of your work, make sure Canon BJ-30 is highlighted and select the Set As Default Printer button from the Printers dialog box.
Using the BJ-30 Windows Driver When you first install the Canon BJ-30 driver for Windows, it’s a good idea to run the Setup program and select the printer settings that you will normally use. Later, from within each of your software applications, you can select printer settings that are unique to the current print job.
In the Drives scroll menu, select the appropriate drive where the diskette is located. The fonts appear in the List of Fonts box. Select the fonts by clicking on the fonts you want to add. To select all the fonts, click the Select All button. Click on OK.
Managing Your Printer’s Features You select and control the printing features of the BJ-30 printer with your software application, with the printer’s operator panel, or with the printer’s FUNCTION settings. Each method allows you to select some or all of the printing features that control the appearance of your printed documents.
Line Printers Versus Page Printers Line Printers Your Canon BJ-30 Bubble Jet Printer is an example of a line printer. Line printers, sometimes called band printers, process and print information one line (band) at a time. The information sent from the computer to the printer indicates exactly how each line should look and where each dot is positioned.
Page Printers and Processing With page printers, the computer and the printer share the processing load. The computer translates information from the application into the appropriate page description language and sends this to the printer. The printer processes this code into specific printing instructions on where to put each dot on the page.
Chapter 3 Using the Printer This chapter describes how to use the printer for all your printing operations. It describes how to turn the printer on and off, how to select and load paper, how to print on legal-size paper and in landscape orientation, and how to print the test patterns.
Press the button. POWER light blinks while the printer initializes itself. When ON LINE the printer is ready to receive data, the light stays on. ON LINE When the printer is on and on-line, the LCD displays the current printer settings.
Back Print Film Canon Back Print Film (BF-102) has been specially developed for color printing with Canon printers. The film is designed to deliver brilliant, high- intensity images suitable for business presentations, design work, or professional reports. Back print film is printed on the back side (the nonglossy side of the film) in a mirror image and, for best results, is viewed from the front or glossy side using a backlighting device.
Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time. The path that the paper travels through the printer is the same for automatic and manual feeding. You can place approximately 30 sheets of plain paper (20 lb or 75 g/m ) in the sheet feeder at a time.
Fan the paper. For best results, fan the paper before loading it. Always fan a stack of paper along the edge that will feed into the printer first. Slide the stack of paper into the sheet feeder until it stops. Align the edge of the paper with the right edge of the sheet feeder.
Adjust the paper guide to the stack of paper. This keeps the paper feeding straight into the printer and reduces skewing. Be sure there is no gap between the paper guide and the edge of the stack of paper. Make sure the printer is turned on and on-line and start your print operation.
Let printed sheets of transparency or back print film dry completely before storing them. The complete drying time required for Canon’s transparencies or back print film is approximately 15 minutes. When a sheet of film has dried completely, cover its printed side with a sheet of plain (not coated) paper before storing it;...
10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL. The following envelopes are not recommended because they may cause...
Prepare the envelopes. Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. Press around the envelopes to remove any curls and expel air from inside the envelopes. Also, press firmly on the area that corresponds to the edges of the flap.
Adjust the paper guide to the stack of envelopes. Make sure the printer is on-line and start your print operation. Your software may need to be configured to print envelopes. See Appendix B, Application Notes, for information on printing envelopes in a few popular software applications. Using the Printer Chapter 3...
Printing on Legal-size Paper You can print on legal-size paper by selecting a page size of 8.5 x 14 inches from within your software application or from the printer setup program within the application. For example, if you are using Windows, simply select Legal for your paper size in the Setup program: Paper Size: In some MS-DOS applications, you may need to specify the page length in...
Printing in Landscape Orientation The BJ-30 Bubble Jet Printer does not have built-in landscape fonts. However, you can print in landscape orientation through the Windows environment. The page orientation determines the direction of printing on the page. The page orientation determines the direction of printing on the page.
Printing the Test Patterns You can verify the print quality of your printer by printing any of several test patterns: All modes pattern, Ripple pattern, Nozzle pattern, Demo pattern, and Font pattern. All Modes Pattern When the printer is set to BJ mode, you can print a test pattern showing characters printed in the different sizes available in BJ mode.
Ripple Pattern Print the Ripple pattern to verify the operation of your printer. All available characters are printed in a repeating pattern using the default print mode and character pitch. The following sample shows the Ripple pattern in BJ mode. Nozzle Pattern Print the Nozzle pattern to check that each print head nozzle is operating correctly.
Font Pattern Print the Font pattern to display the fonts the printer supports. The printer prints all characters in the available print styles and pitches in each control mode. The following sample shows the Font pattern in BJ mode. Starting the Test Patterns To print any of the test patterns, follow these steps: Make sure the printer is turned on and paper is loaded in the sheet feeder.
Press the button until the number that corresponds to the test pattern you wish to print is displayed: Test Pattern Number Current settings pattern All modes pattern Ripple pattern Nozzle pattern Hexadecimal dump Demo pattern Font pattern Press the button. MENU The printer beeps and the test pattern starts to print.
Traveling With the Printer Before transporting the printer, follow these steps to protect the print mechanism: Turn off the power. This secures the cartridge holder in the home position. Remove any paper from the printer. Disconnect the interface cable and the AC adapter. Close the front and top covers, if necessary.
When the battery pack is low, you can attach the AC adapter to continue printing. You can also use the remaining battery power for limited printing by pressing ON LINE You can travel with additional battery packs that are fully charged. Recharge the battery pack only when the printer indicates a low battery error.
SELECT THE PRINTER DRIVER FOR YOUR PRINTER Canon provides a BJ-30 printer driver for Microsoft Windows. The easiest way to use your printer is to install the Windows driver and perform your print operations through the Windows environment. If you are using Microsoft Windows, you have already installed the BJ-30 driver (as described in Chapter 2, Setting Up the Printer).
Printer Setup Within Windows After you install the Canon BJ-30 printer driver, you can run the Windows Setup program to change the printer settings. You can access the Setup program from the Printers dialog box in the Control Panel, or you can select the Print Setup option that is available from the File menu of most applications that run in Windows.
Selecting Printing Options This section describes the printing options available to you through the BJ-30 printer driver. If other options appear in the dialog box, they are provided by the application you are using. Refer to that application’s documentation for more information.
Back Print Film This mode is specifically configured for printing on back print film, such as Canon Back Print Film (BF-102). This print medium is a mylar-based translucent sheet on which colors look good and appear very vivid when shown with a backlighting device. This setting causes the printer to print a mirror image on the back print film;...
Paper Source option Click on the arrow next to the Paper Source setting to select one of the following paper sources from the drop-down list: When using manual feed, it is a good idea to turn off the Print Manager in the Printers dialog box.
Print Quality option Click on the Print Quality selections you want to use: Adjust the Print Quality setting to match your printing needs: High Speed (left position)—Use this mode for your fastest printing speed at a lower resolution of 180 x 180 dpi. This setting reduces the resolution to improve your application’s processing time.
Orientation option Click on the Orientation setting you want to use: Orientation The page orientation determines the direction of printing on the page: The page orientation determines the direction of printing on the page. The page orientation determines the direction of printing on the page.
Special Options The BJ-30 printer driver for Windows provides several special options. From the Canon BJ-30 Setup dialog box, click on the Options button. You see this screen: These options allow you to select the halftone method you want to use and increase or decrease the intensity of the printed images.
SOLID INTERMEDIATE COLOR (SUCH AS TURQUOISE) IMAGE DOTS PRINTED WITH PATTERN HALFTONE Pattern 1 uses a four-dot pattern and Pattern 2 uses an eight-dot pattern, which creates more white space. Diffusion This setting randomly places individual dots to create shades of gray. By randomly placing dots, the printer can achieve subtle gradations.
Start the program you used to create the document, and open the document you want to print. Choose Printer Setup from the File menu. Select the Canon BJ-30 as your printer and select Setup. Make any adjustments as appropriate for printing your document, and select OK.
Select OK to close the Printer Setup window. Choose Print from the File menu. After making any necessary changes to the printing parameters, select OK to start the print job. It’s a good idea to turn off the Print Manager if you are feeding paper manually.
Add RAM to your computer. The computer will be able to prepare the print file faster. Use a computer with a faster processor. The computer will be able to prepare the print file faster. Using the Windows Print Manager The Print Manager is part of the Windows operating system and controls the printing of your files.
Selecting a Printer Driver The installation programs for most applications offer a list of printer drivers from which to choose. If the Canon BJ-30 is on the list, select it. This will give you the fullest range of features. If the BJ-30 is not on the list, select a printer that will have nearly the same operating capabilities as the BJ-30.
Epson LQ mode, which emulates the Epson LQ-2550 printer Canon Extended mode You can select BJ mode or Epson LQ mode with the operator panel. Canon BJ mode is the default. The Canon Extended mode is different from the other two printer control modes.
The Control mode you select depends on the printer driver you were able to select in your applications. If you were able to select a Canon Bubble Jet printer or the IBM Proprinter X24E through your application program, you will want to use the printer in BJ mode.
If you would like to receive a list of the control codes and ESCape sequences the printer recognizes, you can use Canon’s toll-free fax retrieval system to request the BJ-30 Printer Command Summary. Call 1-800-526-4345 for details.
Chapter 5 Using the Operator Panel This chapter provides information on using the operator panel located on the top of your printer. You can control basic printer operations and mechanics through the operator panel. The display reflects the current status and modes of the printer. Most software applications, such as word processing, spreadsheet, and database programs, automatically handle the printer control operations.
Operator Panel Display The operator panel provides you information about the printer. Ready to print—When you turn on the printer and it is ready to start printing, the LCD display shows you the current modes: Receiving data from the computer—When the printer receives data from the computer, the Data indicator starts blinking and the printer starts printing.
Ready to change settings—Pressing the button puts the operator MENU panel into Menu mode. This mode allows you to change the printer’s various modes. The display panel looks similar to this: You can select Menu mode only when the printer is not receiving data and the Data indicator symbol is off.
Feeding Paper You can use the (Form Feed) button to load a new sheet of paper or eject a sheet of paper in the printer. Form Feeding If you are loading the first sheet of paper to its top of form, follow these steps: Stack the paper properly in the sheet feeder.
Selecting a Print Mode Your printer incorporates different print modes that allow you to select print quality, density of ink, and paper type. The control panel enables you to select two of these print modes, HQ and HS: HQ mode—Set the printer for High quality mode when you want to produce the best possible printed output.
Using the Reduction Modes The printer supports two Reduction modes for printing spreadsheets and other wide documents on regular paper. You can reduce the printer’s output to two-thirds or one-half of its full size. Two-thirds Reduction Mode In Two-thirds Reduction mode, the printer automatically sets the print dimensions as follows: Top margin: 0.32-inch...
One-half Reduction Mode In One-half Reduction mode, the printer automatically sets the print dimensions as follows: Top margin: 0.12 inch Left margin: 0.85 inch Print width (max.): 6.8 inches When using Reduction mode, you must select the correct paper size within your application.
Selecting the Reduction Mode We recommend that you use Reduction mode with MS-DOS applications only (not Windows applications). Windows applications have a fit-to-page feature that is not compatible with Reduction mode. To select the reduction mode, follow these steps: Press the button once.
Selecting a Control Mode The printer’s Control mode determines whether the BJ-30 printer functions in Canon BJ mode or Epson LQ mode. In Canon BJ mode, the printer emulates any Canon Bubble Jet printer or the IBM Proprinter X24E. In Epson LQ mode, the printer emulates the Epson LQ printers.
Selecting a Font You can select one of the six fonts listed below. The factory default is Courier. Courier Script Prestige Roman Gothic Draft To select a font, follow these steps: Press the button once. MENU The printer beeps once when it enters Menu mode. Press the button three more times.
When printing from an MS-DOS software application, the font selected from the software application normally overrides the font selected using the operator panel. You can ensure that the font selected from the operator panel overrides the MS-DOS application by enabling the Font typeface lock feature through the FUNCTION settings.
Always reset the ink gauge after installing a new BJ cartridge or a new ink tank. If you do not perform this operation, the Low ink warning will not operate properly. The printer automatically estimates the amount of remaining ink by counting the number of ink ejections.
Chapter 6 Maintaining the Printer This chapter covers the care and maintenance required for your Canon BJ-30 Bubble Jet Printer. It includes printer guidelines, cleaning the printer, cleaning the print head unit, BJ cartridge guidelines, replacing a BJ cartridge, replacing the ink tank, and storing the printer.
Also, you may permanently damage your print head unit, which would require you to purchase a replacement. Canon makes numerous BJ cartridges and ink tanks; the BC-10 is designed specifically for the BJ-30. Therefore, use only the BC-10 cartridge with this printer.
Cleaning the Printer Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition. Be very careful when cleaning the printer. Follow these steps: Make sure the BJ cartridge is in the home position (all the way to the right).
Clean the platen area. Use a soft cloth. Feed a blank sheet of paper through the printer. PLATEN Clean the exterior of the printer. Use a soft cloth moistened with water. Clean any smudges or dust. Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners;...
Cleaning the Print Head The print head contains nozzles through which ink is propelled onto the paper. The print head nozzles must be free from paper particles and dust in order to maintain a high level of print quality. The printer has an automatic cleaning function that clears away paper particles and dust.
(using the quick cleaning procedure). You have been using the BJ cartridge or ink tank for over six months. Canon makes numerous BJ cartridge and ink tanks; the BC-10 Black BJ cartridge is designed specifically for the BJ-30 printer and is the only one you should use.
BJ Cartridge and Ink Tank Maintenance The most important thing you can do to extend the life of your BJ-30 and to ensure optimum print quality is take care of the BJ cartridge. To ensure excellent print quality, follow these guidelines for maintaining the BJ cartridge: Store BJ cartridges and ink tanks at room temperature and protect them from direct sunlight.
To avoid spilling ink, follow these precautions: Do not attempt to disassemble or refill an ink tank. Do not unpack a BJ cartridge or an ink tank until you are ready to install it. Do not remove a BJ cartridge or an ink tank unless you need to replace it.
Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers. In addition, if a problem emerges as a result of using ink from a supplier other than Canon, your warranty will be invalid.
Replacing the BJ Cartridge The following procedure describes how to replace the BC-10 Black BJ cartridge. You only need to replace a BJ cartridge if for some reason the print head becomes damaged (see Appendix A, Specifications, for BJ cartridge life expectancy). If the ink tank is out of ink, see the next section for instructions on how to replace it.
Press the green tab on the front left edge of the cartridge holder. This releases the BJ cartridge. GREEN TAB Lift the cartridge out of the printer. indicator disappears from the display. Chapter 6 Maintaining the Printer...
Dispose of the BJ cartridge properly. Take the new BJ cartridge out of its protective packaging. Peel off the protective foil. Remove the protective material from the BJ cartridge. Lift off the orange cap from the print head. Then remove the orange tape. ORANGE TAPE ORANGE PRINT HEAD...
Insert the BJ cartridge. Gently place the BJ cartridge into the cartridge holder. Insert the print head unit into the cartridge holder first. Press down on the left side of the BJ cartridge unit. 10. Close the front cover. Lift up and gently press the cover into place. 11.
Replacing an Ink Tank If you perform a print operation correctly but the output is blank, the ink tank may be out of ink. Perform the print head cleaning two or three times. If the output is still blank, replace the empty ink tank in the BJ cartridge. Leave the BJ cartridge in the printer when replacing the ink tank.
Take the new ink tank out of its bag. Then remove the orange protection cap. Carefully slide the new ink tank into the BJ cartridge. and then press down on the left side of the ink tank until it snaps into place. Close the front cover.
Press the button. CARTRIDGE The cartridge holder moves to the home position on the right. light stops blinking and turns off. ON LINE Make sure the indicator turns on. If you are not satisfied with the print quality after replacing the ink tank, clean the print head.
Chapter 7 Troubleshooting This chapter contains information to help you solve printer problems. A problem may have one or a combination of causes, including a malfunction in your computer, software, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer. If you can print a self test but the printer does not print or your printed output is not what you expect, the problem is with your computer, software, or cables.
Problem See page Printout curls ..................Computer indicates device time-out..........Paper Loading Problems ..............Paper does not load into printer ............ Paper is loaded skewed (printing is skewed) ........ Multiple sheets load into printer ............ Envelopes do not load ..............Transparency film or back print film does not feed correctly..
If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, contact the Canon help desk at 1-800-423-2366 (U.S.A.) or 1-800-263-1121 (Canada). The staff at the help desk is trained in the technical support of Canon’s products and should be able to help you with your problem.
Errors Indicated on the Display Errors indicated on the display are divided into the three categories and assigned error codes as shown in the table below. Warnings The printer is alerting you to a particular state; printing is temporarily disabled. A short buzzer sounds twice.
Problem Cause Solution Warnings Blinking Low battery notice Press the button to set the ON LINE printer back on-line. You can print again. Be sure to plug your AC adapter into the printer as soon as printing is complete. Otherwise, the printer detects a low battery notice condition again and eventually the printer may stop operating.
Service Call Errors Blinking Service error Press the button. The ON LINE printer resumes operation. Contact your Canon authorized dealer as soon as possible. Blinking Service error Contact your Canon authorized dealer as soon as possible. Troubleshooting Chapter 7...
If this does not cause the printer to stop beeping, make a note of the message number and call your local Canon authorized dealer. Operational Problems If you are having problems with the printer, check the problems and solutions listed in the following table.
Problem Cause Solution Data from computer is The printer may be off-line Press the button to ON LINE not printed light off). turn the printer on-line ON LINE light is on). ON LINE The interface cable may not Check the interface cable be securely connected to the connection.
Problem Cause Solution Printer suspends print If the Data indicator If you have been printing after every line is printed blinks while the printer for awhile, the print head is suspended, then the may have become too hot. printer is slowing its print In this case, the printer speed at the end of each automatically goes into...
Problem Cause Solution Printing beyond edge of Paper may not be aligned Make sure the paper is page correctly in sheet feeder. aligned correctly in the sheet feeder. Software settings may be Check the software setting incorrect. for the right margin. FUNCTION 1 may be set Check the setting of incorrectly.
Problem Cause Solution Printing incorrect number FUNCTION 3 may be set Check the setting of of lines on page incorrectly. FUNCTION 3. This setting determines the page length: For letter-size paper, set it to OFF. For envelopes, set it to OFF.
Problem Cause Solution Printer is not using font Your software may be Change the initialization or you selected from the overriding the settings. setup string that your operator panel software sends. You may need to do this using a menu or screen provided by your application software.
Paper Loading Problems If you are having paper loading problems, check the problems and solutions in the following table. After solving a paper loading problem, remove the paper and load it correctly. Then press the button to ON LINE set the printer on-line again. Any of the following paper loading problems may cause the paper to jam in the printer.
Problem Cause Solution Multiple sheets load into Paper may not be inserted Make sure paper is inserted printer correctly. all the way into the sheet feeder. Sheets of paper may be Make sure the paper is not sticking together. sticking together. Be sure to fan the stack of paper before placing it in the sheet feeder.
Problem Cause Solution Transparency film or back Film may not be loaded Make sure you load no print film does not feed correctly. more than 10 sheets of correctly transparency film or back print film in the sheet feeder. Make sure you put a single sheet of plain paper at the back of the stack.
Print Quality Problems If your print quality is not what you expect it to be, check the problems and solutions listed in the following table. Problem Cause Solution Print is not clear The paper you are using Make sure you are using the may not be supported by recommended paper.
Problem Cause Solution White streaks or missing Print head nozzles may be Execute the quick cleaning of dots clogged with dust. the print head (see page 79); then print a Nozzle pattern (see page 42). Repeat cleaning if necessary. If print quality is not recovered after executing the cleaning two or three times, execute the...
The selected print mode Select the print mode most may not match your needs. suitable for your needs. When printing through the Canon BJ-30 printer driver for Windows, select the suitable print mode from the printer driver dialog box. The print medium being If your printout has ink- used may not be acceptable.
Control Panel. 2. Select the Canon BJ-30 printer as the default printer by double-clicking on its name. 3. If the Canon BJ-30 does not appear as the default printer, click on the Connect button. 4. Make sure the correct port is selected and choose OK.
LPT1 to LPT1.DOS. Output is not as expected Printer driver may not be Make sure you have selected correct. the Canon BJ-30 setting in the Printers dialog box or from the printer setting for your particular application. Fonts do not print as...
Printers icon. Click on the box next to the Print Manager to add an X; this turns on the Print Manager. 10. Select the Canon BJ-30. 11. Select Connect. 12. Change the Timeouts value in Device Not Selected from 15 to 30 seconds.
Problem Cause Solution Cannot print file sent Software may not be Check that all software is from remote computer configured correctly. correctly configured for the network environment. For example, with a Novell network, you must include the Capture statement. Refer to the user’s manuals supplied with your networking software for...
Problem Cause Solution In WordPerfect, the BOX The Fast Graphic Printing If you are in WordPerfect 5.1 prints but the text option needs to be enabled for Windows and the BOX does not (5.2) or disabled (5.1). prints but your text does not print, follow these steps: 1.
Problem Cause Solution Print Manager problems The drive that contains Canon recommends that the occur the TEMP directory drive have from 5 MB to may not have enough 10 MB available. available space. To verify a proper TEMP statement, follow these steps: Exit Windows and go to the MS-DOS prompt.
Clearing Paper Jams When a paper jam occurs, the printer sounds a short buzzer twice, and alternately displays . The printer goes off-line. Clear the paper jam as follows: Remove the stack of paper from the paper support. Gently pull the paper out with one hand while holding the printer in place with the other hand.
If the paper tears off inside the printer, open the front cover and carefully remove the remaining paper. Take care not to touch the film cable. If necessary, turn off the printer. Press the button to set the printer back on-line. ON LINE If the platen is soiled after a paper jam, the back of your printed page will be smeared.
You will find that the factory default settings provide features to meet most of your printing needs. With these settings, your printer emulates any Canon Bubble Jet printer and the IBM Proprinter X24E printer. This means you can use the printer with any software application that supports these printers.
Press the / button. This causes either a or a to appear. Select to set the setting to ON and to set it to OFF. FUNCTION Press the button. ON LINE light comes on. ON LINE The printer is ready to print with the new settings. Verifying the Current Settings You can print out the printer settings in each printer control mode.
Returning All Settings to Their Factory Defaults You can return the printer’s settings to their factory defaults at any time. Follow these steps: Make sure that the printer’s power is on. Press and hold down both the buttons until ON LINE CLEANING the printer beeps.
Factory Default Settings The following table shows the factory default settings of the printer: Function Setting Printer control mode* BJ mode Character pitch 10 characters per inch (cpi) Line spacing 6 lines per inch (lpi) Beeper Enabled Automatic line feed (LF) Disabled (no LF with carriage return) Slashed zero Disabled (zero not slashed)
The default printer control mode is Canon BJ mode. If you change this to Epson LQ mode, the default settings also change. In Epson LQ mode, the following default settings are added or changed: Function Setting First print line** 0.33 inch (8.5 mm)
BJ Mode When the printer is in BJ mode, you use the FUNCTION settings to control the printer: Function Description Horizontal print Letter size or A4 size position envelope Page length 11 inches 12 inches Text scale mode Disabled Enabled Top margin See following descriptions Smoothing mode...
FUNCTION 3: Text scale mode This setting determines how many lines fit onto a page by adjusting the line spacing. If you are using a software application that assumes 66 lines will fit on each page, set this FUNCTION to ON. The printer will reduce the line spacing by a factor of 62/66, which is from 62 lines per page to 66 lines per page if line spacing is set to 6 lines per inch (lpi).
When you set this FUNCTION to OFF, memory reserved for the input and download buffers is used exclusively as an input buffer. No download buffer is maintained under these conditions. Set this FUNCTION to ON when you want some memory to be used as a download buffer.
437 USA, English code page. To see samples of the character sets available with each code page table, use Canon’s toll-free fax retrieval system to request the BJ-30 Printer Command Summary. FUNCTION 19: Automatic emulation switching mode Set this FUNCTION to ON to enable Automatic emulation switching mode.
Epson LQ Mode When the printer is in Epson LQ mode, you can use these FUNCTION settings to control the printer: FUNCTION Description Horizontal print Letter size or A4 size position envelope (see page 124) Not used Text scale mode Disabled Enabled (see page 125)
MS-DOS code page 437 (this character set includes symbols, lines, corners, and European characters). To see samples of the character sets available in Epson LQ mode, use Canon’s toll-free fax retrieval system to request the BJ-30 Printer Command Summary. Chapter 8...
Installing and Using the Battery Pack This chapter describes how to install and use the battery pack that comes with the Canon Portable Kit NK-300. You can purchase the Portable Kit as an option for your BJ-30 Bubble Jet Printer. You can also purchase additional battery packs (NiMH Battery Pack NB-300) to use with the Portable Kit.
Always turn off the printer before unplugging the AC adapter or closing the paper support—this allows the print head to return to the home position and prevents it from drying out. Examining the Battery Case Examine the battery case before you attempt to install it. From the Front INTERFACE COVER—WHERE BATTERY SWITCH—TURNS...
Attaching the Battery Case to the Printer Follow these steps to attach the battery case to the printer: Make sure the printer is turned off and close the paper support. Remove the AC adapter and the interface cable from the printer. Turn the printer over so the bottom of the printer is facing up.
Fasten the battery case to the printer by turning the thumbwheel to the right (toward the mark). Insert the battery pack into the battery pack compartment. The tab on the upper right side of the battery fits into the slot on the upper right side of the compartment.
Turn the printer over and set it in the upright position. Charging the Battery Pack To charge the battery pack, you attach the AC adapter to the battery case. When the AC adapter is connected, the battery pack charges whenever the printer is idle (whether or not it is turned on).
To charge a battery pack, follow these steps: Attach the connector end of the AC adapter into the AC power receptacle on the back of the battery case. Plug the other end of the AC adapter into an electrical outlet. light blinks as the battery pack charges.
Using the Printer With the Battery Pack To print using the battery pack, follow these steps: Disconnect the AC adapter from the battery case. If the AC adapter is connected, the printer will not print. Attach the parallel connector to connect the printer to the host computer.
Close the interface cover. Open the paper support. This turns on the battery switch so the printer can receive power from the battery pack. Start your print operations. When not printing, close the paper support. When the paper support is open, the battery switch is turned on and the printer is receiving power from the battery pack.
Battery Pack Capacity With a fully charged battery pack, you may be able to print up to 180 pages without the use of AC power. The actual printing time depends on the complexity of the data you are printing. Printing With a Low Battery When you are using the battery pack and the battery starts to run low, the printer beeps twice, displays alternately, and stops printing.
light blinks during the discharge process. This process REFRESH takes about 10 hours. When the battery pack is completely discharged, the light begins CHARGE blinking as the battery pack automatically starts recharging. You can use the printer while the battery pack is discharging. Installing and Using the Battery Pack Chapter 9...
Removing a Battery Pack Make sure you have completed your current printing job as removing the battery pack erases all data in the printer’s memory. Follow these steps to remove the battery pack: Turn the printer upside down. Press in on the battery pack latch and lift up on the battery pack. Lift the battery pack out of the battery compartment.
Turn the thumbwheel to the left (toward the mark) to loosen the battery case from the printer. Disconnect the battery case from the printer. Installing and Using the Battery Pack Chapter 9...
European DL envelope (220 mm 110 mm) Paper Type Plain paper OHP film (Canon Transparencies CF-102) BPF film (Canon Back Print Film BF-102) Envelopes (Commercial number 10 or European DL) Paper Weight 17 to 28 lb (64 to 105 g/m...
Printing Direction Bidirectional in text (both MS-DOS and Windows) Unidirectional in Block Graphic Character Unidirectional in image Print Width Maximum 8 inches (203.2 mm) Line Feed Speed Approximately 92 ms per line at 1/6-in line in HQ and HS mode Printing Area—Papers The shaded portion in the following figure shows the printing area for papers.
3.0 mm Resident Printer Control Modes BJ mode IBM Proprinter X24E emulation Epson LQ mode Epson LQ-2550 emulation Canon Extended mode Line Feed Pitch BJ mode 1/6”, 1/8”, n/60”, n/72”, n/180”, n/216”, and n/360” Epson LQ mode 1/6”, 1/8”, n/180”, and n/360”...
Printing Characters Typeface Roman, Gothic, Courier, Prestige, Script, and Draft Pitch BJ mode—10, 12, 17 cpi, and PS Epson LQ mode—10, 12, 15, 17, 20 cpi, and PS Cell Composition 36 (h) 48 (v) dot matrix in HQ mode 18 out of 36 (h) 48 (v) dot matrix in Economy mode Character Set BJ mode—IBM Character Sets 1 and 2 and All...
Interface 8-bit parallel To receive information regarding the interface specifications, use Canon’s toll-free fax retrieval system. Call the Canon fax retrieval system at 1-800-526-4345; then request the BJ-30 Interface Specifications. BC-10 BJ Cartridge and BCI-10 Ink Tank Print head...
Acoustic Noise Level Per ISO 9296 Under 45 dB(A) Operating Environment Temperature 41° F to 95° F (5° C to 35° C) Humidity 10% to 90% RH (no condensation) Storing Environment Temperature 32° F to 95° F (0° C to 35° C) Humidity 5% to 95% RH (no condensation) Power Source...
Application Notes This appendix contains information on using specific software applications with your Canon BJ-30 Bubble Jet Printer. Many popular applications are covered here. Although the software versions described may not be the latest, or may not be the version you have, the solutions presented may apply to other versions.
Microsoft Publisher Method 1 To print envelopes in Microsoft Publisher, follow these steps: Start Microsoft Publisher. Select and run the Envelope Page Wizard design assistant. From the Envelope Page Wizard, select the options you want. After the envelope has been created, delete the text box that says: TIPS FOR PRINTING YOUR ENVELOPE.
To print envelopes in Microsoft Publisher, follow these steps: Start the Windows Control Panel. Double-click the printers icon. Select the Canon BJ-30 Color Bubble Jet Printer. Set up the following options on the printer: Portrait, Envelope, and Manual feed. Choose OK.
Microsoft Word for Windows Microsoft Word 6.0 for Windows To print on envelopes in Microsoft Word 6.0 for Windows, follow these steps: Select Tools. Select Envelopes and Labels. Click on the Feed button. In the feed method, select the first envelope from the left. Click on the OK button.
To print on envelopes, follow these steps: Type your destination address within your document and then highlight it. In the top menu bar, select Tools and then select SetPrinterHeuristic. In the Envelope orientation box, select the Force Portrait button. If you are printing multiple envelopes, check on the Avoid Using Device Capabilities for Paper Sizes box.
10. WordPerfect displays the message: Preparing Document for Printing. 11. WordPerfect displays a warning; ignore this warning. WordPerfect will now print your envelope. You need not change the Page Layout or any other settings to accommodate envelopes. WordPerfect 5.2 If you are using WordPerfect, version 5.2, follow these steps to print envelopes.
Printing envelopes other than the first time Choose the Envelope Macro from the Main Screen. If you have set up the envelope size, go to Layout and choose Page. Choose Paper Size. Make sure the size is 9.5 x 4.12 inches and the diagram shows the paper in wide format.
Glossary Alternate Graphics Mode. Available in BJ mode for IBM Proprinter X24E emulation. All modes pattern One of the test patterns produced by the printer, all characters available in each of the different print pitch and style modes are printed. Automatic emulation switching mode A printer mode in which the printer automatically changes its control mode according to data sent from the computer.
A temporary storage area in the printer’s memory where data for output is held until it can be processed. See also Download buffer. Canon extended mode Canon’s unique printer control mode used by specific application software to print on the printer. Centronics An interface standard for parallel data transmission.
Characters per line. A unit of measurement that indicates the number of characters printed per line. Characters per second. A unit of measurement that indicates the printer’s speed. dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the printer), adjusted for background noise.
ESCape sequences Commands beginning with the ESCape character, which are used to control the printer. The nonprintable ESCape character is followed by a unique series of letters and numbers that provide instructions to the printer. Fixed pitch spacing Equal spacing for each character of the same typeface. In printing a fixed pitch font, each character, whether narrow or wide, takes up the same amount of space.
High speed (HS) mode One of the print quality modes available on this printer. Use this mode for printing draft text. This mode is faster than HQ mode; print speed is 277 cps at 10 cpi. Print resolution is 180x180 dpi. Ink jet printer A nonimpact printer that ejects ink onto paper to form characters.
Lines per inch. The measurement used in describing the number of lines that will print within one vertical inch. Most printing is done in 6 or 8 lpi. Manual feed A method of feeding paper to the printer one sheet at a time. Multilingual Refers to Code Page 850 that contains the special character sets used for foreign languages.
Page orientation Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation. Parallel interface An interface that transmits multiple bits simultaneously (usually in one- byte segments).
Printer control mode This printer has three control modes: Canon extended mode, BJ mode, and Epson LQ mode. The printer control mode determines the features the printer supports. Printer driver Software that sends printing instructions to a printer. The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes.
Ripple pattern One of the test patterns produced by this printer. In this test, all characters are printed in the default font and pitch (as determined by the printer control mode that has been selected) in a repeating pattern. Read Only Memory. You cannot modify this printer memory. When the printer is turned off, ROM memory remains intact.
FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.