Windows Problems; Printer Does Not Print Or Prints Garbage; Cannot Print From File Menu - Canon BJ-30 User Manual

Windows Problems

The following table contains problems and solutions related to using your
printer with Windows applications.
Problem
Printer does not print
or prints garbage
Cannot print from file
menu
110
Troubleshooting
Cause
Cable connections may
not be secure.
Printer may not be turned on. Turn on the printer.
Printer driver may not be
set up.
Print Manager may be
causing the problem.
Printer may not be securely
connected to the computer.
Solution
Check that the cable and
power cord connections are
secure.
Make sure the printer driver
is properly installed and set
up. See Chapter 4, Using the
Printer With Your Software, for
details.
Check Print Manager for
stalled print jobs caused by
printer not being ready to
accept data. Delete all stalled
jobs, make sure the printer is
on-line, and try to print again.
If errors continue, turn off the
Print Manager.
Check that the printer is
correctly connected to the
computer and that it is turned
on. If the problem still exists,
follow these steps:
1. Open the Printers icon,
which is located in the
Control Panel.
2. Select the Canon BJ-30
printer as the default
printer by double-clicking
on its name.
3. If the Canon BJ-30 does not
appear as the default
printer, click on the
Connect button.
4. Make sure the correct port
is selected and choose OK.
5. Double-click on the Canon
BJ-30 name again.
Chapter 7